Glad to contribute to LinkedIn’s feature
#youasked !
The question:
“I want to know, why does a company prefer someone with no experience in the industry for a manager position over someone with over 17 years of experience? Is it easier to learn the business than it is to manage people?” — Fatima, Denver-based lab technician
Hi Fatima, here’s my reply:
You are not alone - this happens a lot, for a few reasons.
Organizations often like to bring in fresh blood with a different viewpoint from a different vertical. They may see those experiences and insights to be particularly relevant for a much-needed pivot in the market or, in your case, the lab work. The new hire may have the energy to take risks with optimism, experience and insight vs someone possibly following the mantra “we’ve tried this before, and it’ll never work”.
The C-suite may believe that a shakeup is necessary and they’ll do whatever it takes to drive the company through the next year or through a major transition or legal shift.
In this scenario, it seems they value your knowledge but have not shared their thought process with you. I encourage you to ask, 'What areas would you like me to develop in the next 6-months?' so you can evolve and be ready for the next promotion.
Here’s my take. Experience is now bad. Companies are feeling like the “new” is breaking their business. Analytics, social media, AI. So, in response, they are trying each and every new thing that comes along, even throwing out centuries of business, to try the new. New consulting firms, new vendors, new contractors. I worked for a large beverage company a few years back that hired contractors for six weeks at a time! Talk about instability! I was there about 8 weeks and decided to enjoy the security of a full time job. The result is chaos in those companies. The experienced people who managed the business are gone. Processes are broken, services fail, deliveries fail. Social media produces negative rather than positive results as customers complain about constant changes. Be smart about change. Things aren’t moving so quickly that your company will be wiped out, as long as you sell something that is valuable.