Mastering Conversational AI in Customer Service
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活动举办者 Arthur Lawrence
2024 年 3 月 21 日 – 2024 年 3 月 21 日线上活动
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参与Mastering Conversational AI in Customer Service体验活动简介
AI is here and customer service is the first industry to be disrupted. It will redefine roles, responsibilities, interactions, and expectations. Businesses that adapt early and harness the power of AI will win.
A customer’s experience with a brand starts at the moment of discovery. Every interaction and touchpoint influence their overall perception of a brand. Conversational AI and Proactive Messaging are innovative tools designed to keep your customers engaged and satisfied throughout their entire customer journey.
Join us for a discussion on the future of AI in customer service , and how Arthur Lawrence is building towards that future.
Topics Covered
Available cutting-edge technologies that can be used to architect CX solutions.
The potential benefits of these AI technologies in CX.
The risks and common reasons for failing to drive value from Conversation AI.
What the future holds for AI-driven customer experiences.
Don't miss this opportunity to discover innovative technologies and strategies that enable human-like interactions and take the user experience to a new level.