Is your call center script TRULY as good as it can be?
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活动举办者 VCC Live
2024 年 9 月 13 日 – 2024 年 9 月 13 日线上活动
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Scripts are one of the oldest tools in call centers, dating well before CCaaS solutions and even the internet.
But today, scripts can be a lot more than just guidelines on what to say in certain situations.
They can provide additional knowledge, personalize interactions based on caller data, speed up data entry and a lot more.
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Join Gavin and Elemér as they share actionable tips to make the most out of your call center scripting tool. This is a free event hosted here on LinkedIn - be sure to register and mark it in your calendar so you don’t miss it?? See you soon!