Zuora

Traditional systems can put Sales and Finance at odds, stalling deals and affecting growth. Jane Koltsova and her extended Order-to-Cash team strengthened this collaboration, ensuring there was open communication and trust. The result: smoother execution and better outcomes across the board. ?? More on how to make O2C a strategic advantage: https://bit.ly/4imVFmi

Where do you start with your AI monetization strategy? Zuora's Michael Mansard connected with Sébastien Le Roy on emerging trends, where AI is really making an impact, what's influencing successful adoption and more. https://bit.ly/4bkx3YK

Retention isn’t just about keeping customers—it’s about understanding them deeply. But too many businesses rely on assumptions instead of insights. There’s a simple four-question test that can uncover what truly drives loyalty, sustainable growth, and long-term revenue. The best companies use it to fine-tune their pricing, messaging, and customer experience—turning retention into a competitive advantage. Are you asking the right questions? The difference between a churn problem and a thriving customer base might be just four answers away.

We've found that 70% of consumers aren't interested in paying extra for genAI-enabled features yet. Creating additional value before upping prices is critical. More in the latest Subscribed Weekly: https://bit.ly/4gVgiEH

Congratulations to our Partner Award winners Deloitte, PwC, Accenture, Slalom, Sidea Group, Estuate, Inc., Avalara and PayPal! ?? We're looking forward to another great year together!

This year, every ZEO had a chance to impact the organizations Zuora supports through our ZEO Choice Grant Program, which allocates $260,000 of grants nominated by our team. After ZEOs nominated over 100 organizations and led a peer-review process, 46 organizations across over 38 cities were selected – including French Bulldog Village, Monarch School of New England, The Kyle Pease Foundation and GLIDEsf. The selection process focused on employee engagement, the organizations’ impact in their communities and the meaningful difference these grants could make. #ZEOLife

Successful B2C subscription companies typically adjust their pricing every 6 months, but outdated billing infrastructure turns these strategic moves into technical nightmares. Just look at Zoom - their modern billing system enabled impressive year-over-year usage scaling since 2016. Meanwhile, companies stuck with legacy systems are losing weeks or months implementing basic pricing changes. The subscription economy of 2025 won't wait. The question isn't if you should modernize your billing system, but when.

Billing is a core financial function. So why don't all finance teams own it? Here's why finance should take charge, helping to better align technology investments with business goals, maintain compliance and support sustainable growth: https://bit.ly/4k75DtF

Exciting news! Today, Zuora begins the next phase of our journey alongside our partners Silver Lake and GIC. With their support, we’ll be even better positioned to serve our customers and partners as we continue to innovate across our monetization platform. Read the details here: https://bit.ly/4gJG2Eb

Whether preparing for an exit, managing post-IPO demands, or scaling a private company, order-to-cash is the foundation of financial operations. But many traditional approaches aren't cutting it, especially when companies are looking to scale. Join Andrew Dailey of MGI Research and Jane Koltsova February 26 to explore how finance leaders are transforming their organizations by: ?? Unifying order-to-cash teams under one leader to mitigate risk ?? Investing in flexible and agile solutions to support evolving GTM strategies ?? Relying less on IT, and adapting fast to changing business needs Register here to learn more: https://bit.ly/40XEmRF