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If your leadership isn’t treating Customer Service as a strategic marketing engine, this is their chance to rethink! Join these amazing experienced experts to learn how to make each customer interaction memorable, efficient, and impactful – with AI. Speakers: ?? Wendi Mills – Director of Customer Service, Missouri Star Quilt Company ?? Jacen C. Cabading – Senior Care Specialist, Monos Our host: ?? Adrian Hernandez-Liebo, Zowie Don’t you think that #CustomerService is more than a support role? It's a powerful channel for #BrandBuilding and #CustomerLoyalty!

Customer Service + Marketing = more closed deals, no leaky funnels, secured customer journey, and most of all more revenue. We're sharing insights on how to work out this equation in practice today! It's your last call to sign up ?

You all probably know that AI can: a) boost conversions, b) streamline operations, c) cut costs. But do you know how to implement it? Join Jade Roberts, Hayden Dudley, and our own Maja Schaefer on the upcoming webinar for a hands-on look. Sign up now! --- PS. We’ll share real-world examples, not just plain stats. Pinky promise! #Ecommerce #AI #Webinar #CustomerExperience

Shoptalk Fall starts tomorrow! Gabriella and I will be in the Windy City ready to talk about AI Agents, Customers Service, and Gen AI! Book some time to chat with me while we're in town! https://lnkd.in/gRFXQbwg #ShopTalkFall #Chicago #CX

Are bad reviews putting your business on the line? Turns out, 94% of shoppers say reviews are the number 1 reason they choose to buy something—more important than price, policies, or even friend recommendations. ? And here’s the kicker: negative reviews hit way harder than positive ones. Our latest article dives into how AI-powered support can turn potential complaints into raving reviews. Don’t let customer support be the reason for a missed sale! Check out the full read to learn how to keep the 5-star ratings rolling in! ?? #CustomerSupport #AI #BrandReputation #Ecommerce

https://hubs.la/Q02TdD2V0 Excited to be heading to #Chicago for Shoptalk Fall this week! Want to know how Zowie’s AI can revolutionize your customer service? Let’s grab a coffee and chat! Swipe through the numbers from some of the top e-commerce brands we’ve worked with. And book a meeting to see how we can help you do the same. Looking forward to connecting! ? #shoptalk #shoptalkfall #shoptalkchicago

https://lnkd.in/dHWHZaJ3 Help us bring Maja Schaefer to the stage at Ecommerce Berlin Expo! Her talk, “Bridging the Gap: Elevating E-commerce Customer Service with AI,” dives into the game-changing impact of AI in e-commerce. Here’s what she’ll cover: ?? Closing the in-store vs. online gap: How AI delivers that instant, personal support that online customers crave. ?? Driving revenue & satisfaction: Real results, like True Classic’s $3M revenue boost and 98% CSAT score with AI. ?? AI for real-time support: Using AI to guide customers right on product pages, lifting conversions and engagement. Voting closes this Friday, 10/18—so don’t wait! #EcommerceBerlinExpo #CustomerExperience #AIinEcommerce #CustomerSupport #EcommBerlin

What do today’s customers expect (according to research)?? ?? instant answers,? ?? round-the-clock availability,? ?? and a personal touch.? All in one! But how do you meet these needs without stretching your team too thin? Our latest article explores why AI Agents are changing the game in #customerservice. Is your customer service ready for the demands of a 24/7 world? Read the article and learn.

POV: you're a CX leader who fired your legacy* helpdesk and now can just sit back, relax, and enjoy your pumpkin spice late during the #peakseason --- * we all know 'legacy' is just a nice word for slow, unhinged, lazy boomer ??

It’s not about choosing either AI or human agents. It’s about combining the two. AI handles repetitive tasks, freeing your agents to focus on creativity and emotional intelligence — the human touch that builds lasting customer relationships. ?? Tune in to hear directly from a seasoned AI support user (our amazing client Jacen) who knows how to blend these strengths for maximum impact.