Zowie

What do today’s customers expect (according to research)?? ?? instant answers,? ?? round-the-clock availability,? ?? and a personal touch.? All in one! But how do you meet these needs without stretching your team too thin? Our latest article explores why AI Agents are changing the game in #customerservice. Is your customer service ready for the demands of a 24/7 world? Read the article and learn.

POV: you're a CX leader who fired your legacy* helpdesk and now can just sit back, relax, and enjoy your pumpkin spice late during the #peakseason --- * we all know 'legacy' is just a nice word for slow, unhinged, lazy boomer ??

It’s not about choosing either AI or human agents. It’s about combining the two. AI handles repetitive tasks, freeing your agents to focus on creativity and emotional intelligence — the human touch that builds lasting customer relationships. ?? Tune in to hear directly from a seasoned AI support user (our amazing client Jacen) who knows how to blend these strengths for maximum impact.

If your leadership isn’t treating Customer Service as a strategic marketing engine, this is their chance to rethink! Join these amazing experienced experts to learn how to make each customer interaction memorable, efficient, and impactful – with AI. Speakers: ?? Wendi Mills – Director of Customer Service, Missouri Star Quilt Company ?? Jacen C. Cabading – Senior Care Specialist, Monos Our host: ?? Adrian Hernandez-Liebo, Zowie Don’t you think that #CustomerService is more than a support role? It's a powerful channel for #BrandBuilding and #CustomerLoyalty!

Tick tock, Q4 is around the corner!? Is your #ecommerce business ready for the challenges of 2025? Join Maciek Ciolek & Jeremi Jak for this webinar on How to Choose the Best AI Customer Service Tool for 2025 Challenges, where they’ll break down the key factors to consider when selecting the right AI solution for your business. What they'll cover:? - Essential features for modern ecommerce brands? - How to evaluate AI solutions tailored to your needs? - Strategies to future-proof your customer service? - Turning your support team into a revenue driver You don’t want to miss this! See you there! ??

? Just a couple more hours to sign up! ? This session is all about sharing insights and diving into the AI challenges you may face in 2025. Got questions? Now is your time to ask! Don't miss this opportunity to future-proof your business. #CustomerExperience #CustomerService #AI #FutureOfCX

Let’s close the pay gap and recognize the real impact of exceptional #CustomerServiceLeadership ? Customer Service Directors are not only the face of your brand but also the strategists behind customer #retention, #loyalty, and brand consistency. Why don’t their salaries reflect that then? By elevating their role and valuing their contributions, you’re investing directly in your company’s success. Dive into the numbers we’ve collected for our recently published report and see it for yourself.

New #podcast episode alert! ?? In our latest episode, we dive into "Service as strategy - turning conversations into competitive edge" with our special guest, Jacen C. Senior Care Specialist at Monos – one of our amazing clients! Jacen shares how businesses can transform everyday conversations with customers into a powerful strategy that drives: 1?? loyalty, 2?? growth, 3?? and a competitive advantage. Tune in now and discover how #customerservice can be your secret weapon in today’s competitive landscape: https://lnkd.in/d7mJN8Rm

Looking to boost your eCommerce revenue with AI?? Join Maja Schaefer for this webinar! ?? 5 AI Strategies to Generate Revenue in 2025 ?? Thu, 03 Oct, 1 PM ET / 7 PM CET In this 30-minute session, we’ll share actionable tips on how to:? ?? use predictive analytics to drive sales ?? implement hyper-personalization ?? leverage AI insights for better decision-making ?? turn Customer Service into a sales channel Don’t miss this chance.? Save your seat now!?

Customer support doesn’t have to be just about replying – it can be fun, exciting, and a key part of getting that competitive edge. Who’s with us? We know our amazing client Wendi Mills is. Catch this clip from the very first episode of our podcast ?? And stay tuned – we’ve got more great conversations coming really soon!