?? Breaking news! Trevor Noah, world-renowned comedian, author, and former host of The Daily Show, is taking the stage at #ZendeskRelate ??? https://zdsk.co/4fp3vtS ?? Join us in Las Vegas, March 25-27, to laugh, learn, and connect with CX leaders shaping the future of AI-powered customer experiences. Don’t miss out on early bird pricing — register now to secure your spot at the year’s top CX event! #ZendeskAI
Zendesk
软件开发
San Francisco,California 550,624 位关注者
The intelligent heart of customer experience.
关于我们
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.
- 网站
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https://www.zendesk.com
Zendesk的外部链接
- 所属行业
- 软件开发
- 规模
- 5,001-10,000 人
- 总部
- San Francisco,California
- 类型
- 私人持股
- 创立
- 2007
- 领域
- Help Desks、Customer Support、SaaS、Customer Community和Customer Service
地点
Zendesk员工
动态
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?? 90% of CX trendsetters report positive ROI on AI tools for agents. Learn which tools they’re using in our #CXTrends 2025 report: https://zdsk.co/4fGgmIV
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Zendesk转发了
In the final part of this four-part series, Zendesk CEO Tom Eggemeier explains how Zendesk AI customers can save costs and deliver better customer satisfaction rates. Presented by Zendesk #ZendeskAI Learn More: https://lnkd.in/gapWnBRE
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?? #ZendeskAI supports LUSH in its commitment to growth driven by ethics and positivity: https://zdsk.co/3CFTbQo ?? The ethical cosmetics brand chose Zendesk to achieve a laser-focused approach to customer feedback. The result? A 369% ROI and $434,000 in annual cost savings from avoided headcount.
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Zendesk转发了
In part three of this four-part series, @Zendesk CEO Tom Eggemeier stresses the important roles that AI and human agents will play in CX going forward. Presented by Zendesk #ZendeskAI Learn More: https://lnkd.in/gw32zed5
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?? We're incredibly excited to share that Zendesk has been recognized with the inaugural 2025 Buyer’s Choice Award from TrustRadius! ?? Zendesk has been voted best capabilities, value for price, and customer relationships from our users — huge thanks to our amazing customers who made this possible! See what users are saying on our TrustRadius page: https://zdsk.co/3Zfujrx
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Zendesk转发了
In part two of this four-part series, Zendesk CEO Tom Eggemeier discusses how AI can turn their customer interactions into clear, actionable insights that can improve service quality and business outcomes. Presented by Zendesk #ZendeskAI Learn More: https://lnkd.in/e5zTYeJ9
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?? AI voice assistants are no longer a thing of the future. Whether you need to schedule a reminder or summarize a piece of text, these AI-powered assistants are ready to give you a helping hand. ?? Dive into this Zendesk guide to learn more about AI voice assistants, their benefits, and the best options for you: https://zdsk.co/4fSmCNi
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Zendesk转发了
In part one of this four-part series, Zendesk CEO, Tom Eggemeier sat down with Janett Haas, SVP and Head of Forbes Research and Insights, to discuss the rise of Shadow AI in CX and why it’s critical to adopt an integrated AI solution. Presented by Zendesk #ZendeskAI Learn More: https://lnkd.in/eEWTK3PQ
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Zendesk转发了
Today, we launched the Zendesk 2025 #CXTrends Report, our annual look at trends shaping the future of customer service. One thing is clear: AI should be more than just another technology we use—it’s a way to bring companies and customers closer, and it’s redefining the relationships we can build. At Zendesk, we believe AI should be in service to humans, helping companies connect with their customers on a deeper, more personal level. When brands focus on creating genuine, human-centered AI interactions, it’s not just about efficiency—it’s about building trust, loyalty, and lasting connections. This year’s report shows that putting customers at the heart of AI isn’t just a smart strategy—it’s fast becoming the new standard for cultivating loyalty in an ever-changing world. https://lnkd.in/gtAT2HR7