Zelus LLC

Zelus LLC

商务咨询服务

Medford,Massachusetts 360 位关注者

关于我们

Beyond process, Zelus delivers performance and results. Zelus helps clients build a strong operational platform through process, training, and implementation expertise. Our status as a boutique firm allows us to get to know our clients completely and offer unique solutions. Zelus uses a flexible, critical-thinking based approach to assess and validate business challenges. We are focused on improving profitability, streamlining operations, boosting employee productivity, and increasing customer satisfaction to maintain our clients’ bottom-line. We work with our customers at an accelerated pace through collaboration and deep expertise in the industry. Our experience allows us to target and resolve underlying problems by reviewing upstream and downstream processes as we work with our customers. Founded in 2004 and led by industry veterans, Zelus is a woman-owned small business focused on the payer market and those companies that provide services to the payer market.

网站
https://www.zelusllc.com
所属行业
商务咨询服务
规模
11-50 人
总部
Medford,Massachusetts
类型
合营企业
创立
2004
领域
Health Payers、Business Process Improvement、Instructional Design & Training Delivery、Implementation Services、Call Center Operations and Training和Claims Operations

地点

Zelus LLC员工

动态

  • 查看Zelus LLC的公司主页,图片

    360 位关注者

    Really excited for this! Please join us on Friday and let us know what questions you want to hear us tackle!

    查看Bryan Hirsch的档案,图片

    A different kind of Agile coach

    SAVE THE DATE 30to80 Livestream #5: Feedback from the Call Center for the Product Organization Friday, 4/12, 2 - 3pm EST / 11am - 12pm PST Join my conversation with Jenny Reinhagen Graham and Maureen Lynch Valdes to hear what people training customer service representatives in the call center have to tell their colleagues doing product development work! Jenny and Maureen have improved government claim processing operations in healthcare, unemployment, paid leave, and housing. Being on the product side of transformation efforts with them, I have found working with them to be the best kinds of challenging and rewarding. I reached out to Jenny and Maureen recently to learn more about their experiences and perspectives working with agile product teams. We’re going to continue the conversation in the digital public square this Friday. Hope you’ll join us! Submit your questions or sign up to join the conversation here: https://lnkd.in/ediq2dFP

    30to80 Livestream #5: Feedback from the Call Center for the Product Organization

    30to80 Livestream #5: Feedback from the Call Center for the Product Organization

    docs.google.com

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