QBRs have been a staple in customer success for years — but do they still hold up in today’s fast-paced world? Read this insightful article that takes a deep dive into the role of QBRs and their impact on driving customer success ?? https://lnkd.in/gyy9z5uV #CustomerSuccess #QBR #Saas
关于我们
ZapScale is the easiest Customer Success Platform for B2B SaaS companies to help them reduce churn, improve retention and increase upsell.
- 网站
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https://zapscale.com/
ZapScale的外部链接
- 所属行业
- 软件开å‘
- 规模
- 11-50 人
- 总部
- Delaware
- 类型
- ç§äººæŒè‚¡
- 创立
- 2021
- 领域
- Customer Successã€Customer Experienceã€Customer Retentionã€Customer Healthã€Reduce Churnã€Saasã€Customer Onboardingã€Engagement Automationã€User Healthã€User Insightã€Customer Insightsã€Automationå’ŒUpsell
产å“
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ZapScale
客户æˆåŠŸè½¯ä»¶
ZapScale is the easiest Customer Success Platform for B2B SaaS companies to help them reduce churn, improve retention and increase upsell. ZapScale is the only Customer Success platform that provides: - The deepest, most comprehensive customer health scoring with pre-built 40 KPIs to track customer, user, and overall business health ? - 50 pre-built automated playbooks to run CS ops that take months to set up in other products - Zero-code customer outcome tracking with a DIY on-screen outcome mapping tool - Fastest 1-day onboarding that takes weeks for other products ZapScale helps drive customer centricity by providing unlimited user access to the platform so businesses can onboard their CS team and other department stakeholders to contextually collaborate on each customer problem.
地点
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主è¦
获å–路线
US，Delaware
ZapScale员工
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Bratish Goswami
Co-founder ZapScale | prev. co-founder ThreadSol (acquired by Coats PLC UK)
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Wilson Lobo
Marketing Leader | B2B Marketing Expert | Tech Marketer | Marketer for Startup | Customer Marketing
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Manasij Ganguli
Building Zapscale- A B2B SaaS platform that makes Customer Success 10x easier |? Author | 2x SaaS Founder | Customer Success Nerd…
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Mausmi Ambastha
Building ZapScale - a B2B SaaS Customer Success platform with the same winning team that built, scaled, and sold AI SaaS apparel tech startup…
动æ€
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Sales-first, CS-later? Big mistake! In this episode, Parul Bhandari joins Mausmi Ambastha to break down how neglecting business fundamentals early can hurt customer success in the long run. Tune in for insights on retention, team structure, and fixing CS challenges before they snowball ?? https://lnkd.in/g5-fWNtn #CustomerSuccess #Podcast #Sales
Customer Success Challenges While Scaling Up W/ Parul Bhandari
https://www.youtube.com/
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Unlock the full potential of your customer base with these 7 ways to increase Customer Lifetime Value and drive long-term growth for your business. Check out our latest article ???https://lnkd.in/gNxQB_Hz #CustomerSuccess?#Retention?#BusinessGrowth?#CustomerLifetimeValue
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Your NPS isn’t just a number — it’s your customers’ way of saying how much they trust you. ?? But if you’re just chasing a higher score without fixing the real issues, you’re doing it wrong. Want to improve your NPS the right way? Start by actually listening. ?? Let’s talk real strategies. ???https://lnkd.in/eepSeQju #CustomerSuccess #NPS #SaaS
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Selling to bad-fit customers can kill your business! Don't be like Harold. ??♀? #CustomerSucces?#CustomerRetention?#NRR?#Revenue
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No more complex integrations or coding headaches,?ZapScale?gets you going in (literally) a minute!! Drive customer satisfaction without any tech dependencies with ZapScale! Book a quick demo today ???https://lnkd.in/gSq5SUuV #CustomerSuccess?#SaaS?#Meme?#CustomerSatisfaction
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At least he tried... ???? #CustomerSuccess?#CustomerRetention?#Meme?#CSM
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Customer Success Managers, stay chaos-free at work with Zapbook! Your co-strategist for a crystal-clear vision of key tasks. Book a free demo today ???https://lnkd.in/dKCRVyxZ #CustomerSuccess?#CSM?#WorkManagement
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Are you tired of chasing leads and cold-calling? It's time to tap into the power of referrals! Check out our latest article, '3 Pillars To Build An Impactful Referral Program', and learn how to turn your happy customers into your best salespeople ???https://lnkd.in/gmYW89rd #ReferralMarketing?#ReferralProgram?#CustomerSuccess
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Simple maths ?? #Meme #CustomerSuccess #Friday
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