XOi

XOi: The future of field service technology is here. ? xoi.io

For the second year in a row, XOi's tremendous growth has landed us on the 2024 Deloitte Technology #Fast500 list of the fastest-growing companies in North America. We're honored to be in such great company. Congrats to all of the winners. https://hubs.li/Q02Z2KB00

As a partner in the Neighborly? network — the world’s most trusted home services franchisor — XOi is building a foundation for outstanding customer experience, lead generation, and powerful data collection for over 4,000 Neighborly franchise owners. https://hubs.li/Q02YJftF0

Field service people have experienced some amazing things. This week, in a room full of XOi power users, we talked about our collective experience: the vision for the future, creating leaders in the industry, and how to ensure technology can be there for our customer's most important needs. And just to round it out, we asked a few people about the craziest thing they've seen, or their crew has seen, while on a job. Take a look below.

[Case Study] The team at Cooper Oates Air Conditioning, Inc.'s use of XOi has significantly reduced administrative time, requests for proof-of-service information, and dozens of labor hours per week, allowing them to focus on providing quality service rather than a burden of lengthy administrative tasks and documentation.?? https://hubs.li/Q02WP6tD0

Creep it chill. Happy Halloween. ??

LISTEN: There are many ways to solve problems on site, but if you have information such as past job history at your fingertips, problem solving is done with a scalpel, rather than a sword. XOi's John P. Cahalan II joins The Mechanical Room Podcast. ?? Listen to the entire episode here: https://hubs.li/Q02W7sN10

?? READ: Four ways for distributors to leverage data and AI: https://hubs.li/Q02Vj9r40 XOi's Bashir Abdallah shares his technological insight with Supply House Times.

How do we master service operations? One job at a time. ??Next week (10/24 at 12pm) We're joining our peers at Davisware for a webinar on how to tackle common challenges in trades to plan for a successful 2025 season. This Fireside Chat is hosted by #Davisware and features: Davisware Customer Success Manager Patrick Hawkey XOi Director of Partnerships Amanda Thomas Harp XOi Senior Customer Success Manager Carley Derrick SAM Service INC Process Coordinator Jonathan Hatcher Malachy Parts & Service CEO Rich Malachy Gardiner. Service Operations Leader Tyler Winfield Save your spot at the link: https://hubs.li/Q02TK3Tg0

It's extremely encouraging to see a publication like the The Wall Street Journal report on the importance of the trades. We've been preaching this gospel for years —?take care of the technicians, and you'll ensure our communities are served well into the future. For PE investors considering getting into the HVAC industry, we just put out a great Ebook on maximizing field service investment impact: https://lnkd.in/gNVNMwan