XOi

XOi: The future of field service technology is here. ? xoi.io

??Are you ready for some football? Kickin' it at the ICE Group - Independent Contractor Exchange Group conference this week with the best and the brightest in field service. Who are you drafting, Austin or Michael? Sound off in the comments.

??Just launched: A new E-book on investment and acquisition in the world of field service. The need for a comfortable, livable climate makes #HVAC a recession-proof business model. As the economy wanes, significant consolidation activity in the HVAC sector ramps up, driven largely by private equity and strategic buyers. For contractors and business owners considering investment, or looking to be acquired, XOi's E-book is an excellent resource. Learn how to create highly effective automation habits through technology to make your company attractive to investors. If you're a PE firm or consolidator, XOi's Maximizing Field Service Investment Impact e-book is a blueprint for your PortCos to creating cost savings and higher profitability. Access the E-book: https://lnkd.in/en-Vtn3q

We are thrilled to announce that Roger Forte and Michael Segreto have joined the XOi team in key sales positions. Roger joins us as XOi's new vice president of sales and Mike as an enterprise account executive. Roger and Mike have critical roles as XOi continues leading the digital transformation of field service. Read the news: https://hubs.li/Q02Pm-Qm0

The #HVAC industry’s essential role in maintaining a livable environment positions it as a resilient and recession-resistant sector. As economic conditions fluctuate, #privateequity and strategic buyers continue to drive significant consolidation in the space. For private equity firms and consolidators, XOi's Maximizing Field Service Investment Impact E-book provides a strategic framework for driving cost savings and improving profitability across your portfolio companies. For contractors and business owners seeking investment or positioning for acquisition, XOi's newest E-book offers valuable insights on leveraging technology to enhance operational efficiency, making your company more attractive to potential buyers. Access the E-book here: https://lnkd.in/enEn4tfs

The advent of #AI in the #fieldservice industry is shaking up the way contractors are approaching the use of technology on a job. Knowing AI is positioned to remove a lot of the manual busy work, leaders in the field service industry are asking themselves: what can I do the help the advancement of AI functionality in the trades? We're answering this question and more at the ?ICE Group - Independent Contractor Exchange Group Annual Meeting in Atlanta next week. Be sure to stop by our session to hear about the advances in AI from an expert panel, and get the latest info for the ICE Group Mobile Chiller App powered by XOi.? https://lnkd.in/eimXs-uA

It's the hard work and dedication of all field service workers that keep our world running strong. Happy #LaborDay. ??

??New from North American Technician Excellence (NATE) (the nation’s largest non-profit certification organization for HVACR technicians): A recent research study conducted by NATE and XOi explores how NATE certification boosts top-line revenue for HVAC businesses. ?? Summer 2023: XOi and NATE partnered to research the effectiveness and value of NATE certified technicians in the field. ??The study underscores a clear advantage: Contractors who invest in NATE certification for their techs see measurable benefits, including increased productivity and profitability compared to non-certified techs. ?? Read the full study: https://hubs.li/Q02N0Sc30

??CASE STUDY: In the first six months of using XOi AI Work Summaries, Mr. Electric? of Northwest Houston saved more than 170 labor hours, amounting to more than $32K in savings based on their fully burdened hourly rate. The company is now saving an average of $5,388 per month using AI Work Summaries. Technology that serves the technician can do more to boost your bottom line than you may believe. Read the full case study: https://hubs.li/Q02Mwsb70

QUESTION: What can field service business owners learn by understanding a technician's day-to-day in the field? 1?? First, processes are easily broken. Techs are focused on fixing problems with great efficiency (as they should be.) So, following a designated process can often breakdown, especially when they are pivoting from one fix to the next. 2?? When you understand how a tech is actually working on site, you can adjust your processes to emulate the flow of a technician, making life a whole lot easier from the field to the back office. 3?? It's technology like #XOi that allows you to capture the data on how techs actually work. XOi CEO C. Aaron Salow Salow discusses how to overcome this technician fatigue on the latest episode of the Service Council? Podcast. Listen here: https://lnkd.in/dCCUaphG