X18 - AI || Growth || Technology solutions

Coles Group is trialing AI-powered Smart Trolleys and turning shopping into a lottery! Coles is redefining the in-store shopping experience with its AI-powered Smart Trolleys, launching near home at Coles Richmond Traders in January 2025. These trolleys aren’t just convenient—they’re a blend of cutting-edge technology and engaging gamification. Here’s how it works: Using computer vision to scan items, an in-built scale for produce, and an interactive digital screen, the trolleys provide real-time spending updates, making budgeting seamless. To encourage spending, customers who hit the $50 threshold get to “Spin the Wheel” on the trolley screen, transforming grocery shopping into a lottery-like experience. This innovation raises key questions: 1. Will features like the lottery-style gamification push customers to spend more? 2. Could this combination of AI, computer vision, and gamification set a new standard for retail globally? I can confidently say the answer is yes—and across many products. At X18 - AI || Growth || Technology solutions, we’ve implemented similar strategies for an Australian fintech product, and the results speak for themselves. Not only are they growing faster than ever, but they’ve also cultivated unparalleled client loyalty through gamified engagement. Gamification isn’t just a trend; it’s a proven way to align customer behavior with business goals. With tools like Coles’ Smart Trolleys—combining AI, computer vision, and trade promotions—businesses can increase basket sizes, build loyalty, and stand out in competitive markets. If you’re ready to explore how AI and gamification can transform your business, let’s talk! #AI #ComputerVision #Gamification #RetailInnovation #Richmond #TradePromotions #X18Team #SmartTrolleys

(*Update* - booked out! as the demand is higher than expected, I will be providing more sessions during the beginning of the next calendar year) ?? Gatekeeping Ideas? Think Again. (Offering something special at the end of the post!) One of the biggest myths in business is that ideas need to be hidden, guarded, and locked away out of fear someone will "steal" them. But here’s the truth: nearly everyone has a list of “million-dollar ideas.” What matters is execution—and that’s where real success takes root. How many of us have a story about the time we almost got into Bitcoin? We had the idea, the chance was there, but execution (or lack of it) made the difference (we all feel it during this ?? run). The same is true in business—ideas are only as powerful as what you do with them. Yesterday, I hosted lunch with two friends in the liquor space. Technically, they’re competitors, but that didn’t stop them from learning from each other’s journey. They shared mistakes, uncovered insights, and even discussed collaborating on distribution. That’s the power of partnerships done right. Building something meaningful isn’t just about an idea. It’s about learning from those who’ve navigated the path, skipping common pitfalls, and scaling faster with the right connections. Collaboration beats competition when it helps you move smarter. To those looking to bring an idea to life or enhance execution, I’m offering 5 free sessions open to explore the possibilities. My team and I bring the experience and insights to help you avoid repeated mistakes and execute with precision. Our chats are direct and open—no advisors sweet-talking your opportunity, just real, honest feedback. I’ll be asking the hard questions, and if there are additional insights to be learned, we’ll connect you with the right person who has the experience you need. My team and I bring the expertise to help you avoid repeated mistakes and execute with precision. And hey, if you’re also interested in chatting about the best spritzes in Australia, come by for a drink. Cheers to making ideas happen!?? #ExecutionMatters #Collaboration #Innovation #StrategicPartnerships #GrowthMindset #ProductManagement #Strategy

?? Ever felt like you’re trying to drink from a fire hose? ?? You’re thirsty for knowledge, but the sheer volume of information leaves you soaked and overwhelmed. One minute you’re sifting through emails, the next you’re buried under reports and data analytics. It’s a deluge, and you’re just trying to stay afloat. ?? Sound familiar? ?? In our fast-paced digital world, traditional search engines can feel like navigating a maze. You ask a simple question and end up with irrelevant links and outdated information. The answers you need are out there, but finding them shouldn’t be this hard. ? But what if there was a better way? ?? Introducing the new update for ChatGPT with web browsing capabilities—the next evolution of search. ?? This isn’t just an upgrade; it’s a complete transformation. By combining advanced AI with real-time internet access, ChatGPT changes how we find information. Ask a question, and get direct, up-to-date answers pulled from the web instantly. ?? Imagine cutting through the noise and getting exactly what you need when you need it. ?? But here’s the catch: Having cutting-edge technology is only half the battle. The real game-changer is knowing how to leverage it effectively. ?? Think about Tesla. They didn’t just build electric cars; they revolutionized transportation by seamlessly integrating advanced tech. They embraced new possibilities and redefined an industry. ?? The lesson? Embracing innovative tools can transform your business—but only if you know how to use them. ?? That’s where I come in. ??? I specialise in helping businesses unlock the full potential of innovations like ChatGPT. By tailoring these technologies to your unique needs, I can help you streamline operations, make better decisions, and focus on what truly drives your business forward. ?? As Charles Darwin said, “It’s not the strongest of the species that survives, nor the most intelligent, but the one most adaptable to change.” Ready to embrace the new way of searching and take your business to the next level? Let’s connect.

Analysis paralysis. We’ve all been there, haven’t we? You know the feeling – like stepping into a gelato shop with 50 flavours, each one screaming for your attention. One minute you’re drooling over pistachio, the next, you’re ready to risk it all for salted caramel. Every option looks like the best decision of your life. And then, bam – you freeze. In the end, you can’t even pick one. You’re plagued by indecision. Sound familiar? I see this all the time with business owners I meet. They want their product or service to have every possible feature under the sun. They dream big—and that's great—but sometimes, in chasing after all those bells and whistles, they lose sight of what really matters. Take WHOOP, for example. Instead of trying to be a full-blown smartwatch, they stuck to being the ultimate health-tracking strap. Despite Apple Watch offering similar features, many users wear both. Why? WHOOP’s laser focus on what matters lets them outshine even the big players. WHOOP nailed it by focusing purely on health analytics, cutting out the fluff. Their success proves that when you zero in on what matters, you can thrive—even against industry giants. The lesson? Less is more. By simplifying and staying agile—release, test, tweak—you deliver faster and adapt to real customer needs. If you’re drowning in options or chasing perfection, it’s time to get back to basics. Let me help you identify what's holding your business back. I'll pinpoint inefficiencies, whether it’s in your workflows, strategies, or customer experience, and provide actionable solutions so you can focus on what truly drives your business forward. As Steve Jobs said, "Choose wisely, and you can save yourself a lot of work." Ready to focus on growth? Let’s connect.

I see it every single day: Innovation, driven by pain. But there's a better way! ?? Instead of waiting for pain to motivate us, let's focus on inspiration and education. ?? When people see enough, they get inspired. When they learn enough, they want to change. When they receive enough support, they are able to change. ??♀? In companies, change management can be tough. But it doesn't have to be painful. ?? Here's something I've implemented recently with two companies I'm working with: We play a game called "Hunt the Hype." Every week, team members explore Product Hunt (it's like a treasure chest for tech enthusiasts - a website where people share and discover the newest and coolest products every day!) and share one interesting product they discover. It's a goldmine of fresh tech and innovative solutions. We've already implemented two tools at one company and one at the other - saving substantial time and empowering employees. ?? Use these inspirations to drive change. Educate your team. Show them the benefits of new tech. ? Don't wait for things to go wrong. Be proactive. Inspire change. Educate for change. Need help with this? Reach out to me. Let's make change a positive experience. Comment “PRODUCT HUNT” to hear what we implemented!

Can an AI upsell you? The buzz around AI is real, and for good reason. It's not just about futuristic robots; it's about practical solutions that are already changing how businesses operate. In my own work, I've seen AI streamline processes, boost efficiency, and even create entirely new revenue streams. For example, I recently helped a financial services firm implement AI-powered chatbots to handle routine customer inquiries. This freed up their human agents to focus on more complex issues, resulting in improved customer satisfaction and reduced costs. But AI's potential goes far beyond customer service. From predictive analytics to fraud detection, AI is transforming every aspect of business. So, I'm curious: What areas of your business have you already explored with AI? And more importantly, are you ready to take the next step and unlock its full potential? Open for new clients - let's make more money for your business ?? #AI #innovation #consulting #digitaltransformation #growth