Spyglass Consulting Group

This week's episode, “From CRM to PRM: The Future of Patient Relationship Management,” features Kevon Kothari, President & CEO at CERTIFY Health. Kevon shares how forward-thinking health systems and practices are transforming patient engagement through intelligent CRM design. He highlights how these tools scale clinical impact, enhance care coordination, and streamline operational workflows. Beyond the Blueprint - Health Series explores healthcare design & technology integration. Hosted by Gregg Malkary of Spyglass Consulting Group with sponsors Storage Systems Unlimited & Simplifi Medical. View the episode: https://lnkd.in/e2yuVeZB #healthcarecrm, #patientrelationshipmanagement #prm #digitalhealth #betterbydesign #healthtech #crm

The Two Canoes Problem Stuck between fee-for-service and value-based care? You’re not alone—follow Beyond the Blueprint. Follow us on LinkedIn: Beyond the Blueprint - Health Series #PaymentModels #CareRedesign #ChangeManagement #VBC

Why Insurers Are Buying Physician Practices Insurers are buying doctors’ offices to avoid hospital bills—follow Beyond the Blueprint to unpack the shift. Watch the Full Episode on YouTube: https://lnkd.in/eAY8eFbY #PrimaryCare #HealthSystems #ValueBasedCare #HealthBusiness

Mobile Heartbeat CEO, Ron Remy challenges traditional thinking in his eye-opening Beyond the Blueprint - Health Series interview. Instead of evaluating clinical communication tools in isolation, Ron reveals how a top-down approach to CC&C platforms delivers exponential value—connecting workflow integration with network growth to transform entire healthcare systems. 'These aren't just communication tools,' Ron explains, 'they're productivity multipliers that simultaneously enhance patient safety, boost staff satisfaction, and create a seamlessly connected ecosystem.' Discover the metrics that actually matter: https://lnkd.in/ek68_FWa #HealthcareInnovation #ClinicalCommunication #ROI #MobileHeartbeat

Join me as Dr. Harm Scherpbier, a leading voice in population health, discusses how form follows finance in today’s transition to value-based care. In this episode, Harm explains how payviders redesign care delivery—shifting it from hospitals to the patient’s home using coordinated teams and digital tools. He highlights how mobile kits and modular setups help care teams deliver safe, efficient care in unpredictable home environments. For hospital and health system leaders, this shift impacts everything—financial models, IT infrastructure, clinical operations, informatics workflows, and staffing models all must align to support care at the point of need. Harm makes it clear that success in value-based care isn't just about technology—it's about redesigning the entire ecosystem around where, how, and by whom care is delivered. Watch the full episode here: https://lnkd.in/gtCqgsSw

Join me as Dr. Michael J. Rice shares how “systematic design in nursing” is transforming mental health access in rural communities. We discussed how training nurses where they live can reverse workforce flight and lead to long-term retention in underserved areas. One powerful insight: when nurses are educated and supported locally, 70% remain in their home communities, preserving critical access to psychiatric care. Dr. Rice also explores how video technology and microlearning are bridging educational gaps in culturally sensitive ways. Watch the episode. https://lnkd.in/gHEuNw2a

Chief Medical Officer for Virtual Care at Providence Health, explores how AI is revolutionizing clinical decision support. Discover how tools like MedPearl are making medical practices more efficient, reducing cognitive load on healthcare providers, and improving patient care. Dr. Schlicher provides practical examples of how integrating advanced technology into healthcare settings can lead to better health outcomes and restore the joy of caregiving. This episode not only illuminates AI's role in healthcare but also celebrates the human spirit at the core of medicine. Don't miss it! Watch the episode here: https://lnkd.in/gpgUcNDX #HealthcareDesign #DigitalHealth #HealthTech #HealthcareInnovation #ChangeManagement

Join me as Angus Douglas from GE HealthCare explores the future of healthcare with centralized surveillance and virtual care systems in a recent episode of Beyond the Blueprint. Angus shared insights on how these technologies not only enhance patient safety but also alleviate the burdens on healthcare staff by significantly reducing alarm fatigue. This improvement allows medical staff to concentrate more on direct patient care and less on constant notifications. The discussion also touched upon the role of AI in advancing remote patient monitoring and its potential to revolutionize care delivery. For a deeper dive into these impactful technologies, watch the full webinar here: https://lnkd.in/g_4h_dWf..

Join me as Chris Talbot, a recognized expert in Healthcare IT solutions, discusses Systematic Design for Healthcare Enterprise Mobility. In our recent webinar, Chris highlighted how effective communication and systematic design are essential in the overall system, enhancing both patient care and clinician efficiency. This insight underscores the crucial role of integrating digital tools seamlessly into healthcare environments to foster better patient engagement and streamlined clinical workflows. Don't miss out on the profound discussions from this session! Watch the full episode here: https://lnkd.in/gFuH2zrY

Join me as Dr. Saroj Misra, Chief of Family Medicine at Ascension Health, shares how healthcare teams can better integrate digital tools to improve both patient engagement and clinical workflows. A standout example: using augmented intelligence to analyze large sets of patient feedback has helped leadership identify key improvements, leading to a more personalized and efficient care experience. This approach ensures patients feel heard and valued while driving meaningful changes across the system. Watch the full episode here: https://lnkd.in/ee78ivgv.