At WBR Insights, we don’t just do research—we spark innovation and fuel transformation. Whether it’s shaping strategies in #eCommerce, revolutionizing #procurement, or driving advancements in #banking, we’re where insights meet impact. We’re the custom research arm of industry leaders like eTail?, Field Service, ProcureCon US, B2B Online, (and more!) transforming data into growth through tailored whitepapers, webinars, and custom lead-generation campaigns. Our goal is to empower businesses with insights that don’t just solve challenges but uncover opportunities. How is your industry evolving? Let's connect and explore how we can help you stay ahead and lead the way.
关于我们
At WBR Insights, we don’t just research—we ignite innovation. As the custom research arm of Worldwide Business Research (WBR), we’re the force behind cutting-edge insights that power industry leaders forward. From thought-leading conferences like eTail, Field Service, ProcureCon, and B2B Online, to tailored whitepapers, webinars, and lead-generation strategies, we turn data into action.
Our mission? To inform, educate, and empower stakeholders with research-driven content that fuels growth and strategic success. We're not just solving today’s challenges—we’re shaping tomorrow’s opportunities.
- 网站
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https://www.wbresearch.com/insights
WBR Insights US的外部链接
- 所属行业
- 研究服务
- 规模
- 501-1,000 人
- 总部
- New York，New York
- 类型
- 私人持股
地点
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主要
获取路线
US，New York，New York，10017
WBR Insights US员工
动态
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What a fantastic conversation and key takeaway! As outsourcing takes center stage, financial services firms grapple with concerns over potential risks tied to outsourcing key business functions. Our report reveals a striking 74% are most concerned about high outsourcing costs or poor ROI! Read more on these key findings in the Outsourcing & Tax Trends in the Financial Sector report: https://bit.ly/4bAX2tO
Withholding tax outsourcing is gaining momentum, but clients often ask me: Does it generate a meaningful return on investment? ? It's a valid concern - and in research conducted by WTax and WBR Insights US, 74% of investment operations leaders cited uncertainty around return on investment as a key barrier when assessing outsourced providers. ? WTax clients are well-positioned in this regard. Our success-based fee model ensures fees are only charged when recoveries are delivered, guaranteeing a return on investment. ? Depending on fund structure and investment exposure, outsourcing withholding tax recovery can deliver over 52 basis points in additional performance annually. I discussed this, along with other key insights on withholding tax recovery and broader back office efficiencies, in a recent interview with Asset TV and Alistair Youngs. Watch the full video here: https://lnkd.in/emrcsahX ?
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Our latest research reports unveil key trends shaping the #fieldservice industry, with Q1 setting the tone for a transformative 2025. Mobile-first solutions are enhancing technician connectivity and productivity. AI-powered platforms are advancing predictive maintenance and workflow optimization. #Augmentedreality is revolutionizing remote assistance, while data analytics is driving smarter resource allocation and performance tracking. Explore the Field Service digital suite for detailed insights and actionable strategies to keep your operations ahead of the curve.
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B2B eCommerce is evolving fast, and staying ahead means learning from the best. B2B Online Program Director, Ryan Kulp, recently attended the Master B2B eCommerce Mindshare Summit, where top industry minds tackled the biggest challenges in digital transformation. Why does our partnership with Master B2B, Brian Beck, and Andy Hoar matter? Because when leaders come together, we push the industry forward - faster and smarter. Learn more: https://bit.ly/4bG8eH3 #B2BOnline #ecommerce #digitalmarketing #b2becommerce #digitaltransformation
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Only 29% of retail teams are truly active in enhancing the digital customer journey. Surprising? It should be. A seamless digital experience directly fuels growth, customer satisfaction, and brand loyalty. Even more striking? 64% of teams admit they’re only somewhat active in this space. That’s a significant gap with even greater missed potential. A robust digital customer journey isn’t just a “nice-to-have”—it’s the key to staying competitive in today’s landscape. Are you positioning your brand as a leader in digital innovation, or falling behind? Join the conversation and share how your team is driving growth, insights, and customer loyalty through digital excellence: https://bit.ly/4iZuga5
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TOMORROW, join industry experts Ian Henderson (Sr. Director, Product Management, CRM Workflows, ServiceNow), and Tina England (Operations Manager, Second Harvest Heartland) ?to discover how #CSM & #CCaaS technologies empower agents, streamline operations, and deliver faster, seamless #customerexperiences across all channels. Don’t miss this chance to optimize and innovate! https://bit.ly/4gEeRuq #CustomerService #CXInnovation
Are you ready to shake up your strategy and deliver next-level customer experiences? Our masterclass on #CustomerServiceManagement (CSM) and Contact Center as a Service (CCaaS) is here to help you do just that. Designed for powerhouse roles like S/VP Customer Service, VP Service Operations, CCOs, Chief/SVP/VP of Customer Experience, COOs, VPs of Customer Operations, and more, this session is packed with practical takeaways, including: ? Smarter self-service tools that make customers happy and lighten your team’s load. ? Real-time insights and resources to supercharge your team’s performance. ? Lightning-fast resolutions on every customer channel. ? Seamless efficiency between front-office and back-office operations. ? The must-have tools for a smooth, responsive, standout customer experience. Whether you’re streamlining service delivery, enhancing #customerexperience, or revamping #fieldoperations, this masterclass has you covered: https://bit.ly/4gEeRuq
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Happy Monday everyone! Hope your conversions this week are just as strong as your second cup of coffee. Still figuring out where to get started? We have your back! #mondaymotivation
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WBR Insights US is: eTail? Insights Future Branches Insights Field Service Insights B2B Online Insights and more I'm so proud of our team and all the things we've accomplished over the years. We're off to a great start this year, also: welcoming new team members (welcome Al Mannarino!), and offering new kinds of value to our practitioner audiences and our clients. More exciting stuff is on the way!
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#eTailPalmSprings was nothing short of incredible! The buzz around #customerjourneys and AI was electric, and we couldn’t be more excited to continue powering your growth in #retail and #ecommerce all year long. Our Future Customer Journey’s report is already live on our site and packed with actionable solutions to tackle roadblocks in the customer experience and supercharge your digital transformation. Pair that with our Future of AI in Retail Report, and you’ve got everything you need to innovate and implement your next big strategy. But wait, there’s more! Dropping THIS Monday is our brand-new Next-Generation Customer Loyalty Strategies report. While 72% of retailers call their loyalty strategies “next-gen,” critical gaps remain. We’re here to power your insight with data-driven trends, from AI-driven offers to augmented reality and strategic partnerships, to help you build loyalty that lasts. Your progress is our priority. Your innovation is our inspiration. ?? Let’s shape the future of retail together. https://lnkd.in/eGicASTG #eTail #CustomerLoyalty
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