Empowering Health & Wellness Businesses Through Contact Centers ?? Contact centers are more than just support—they’re a vital part of business success. Want to transform your customer experience in the health & wellness space? Let’s talk! https://lnkd.in/gBYJpV44 #healthandwellness #customerservice #customerloyalty #customerexperience #customersatisfaction #customerappreciation #customerfeedback #customers #feedback #contactcenter #callcenter #business #workfromhome #contactcentersolutions #linkedin #WorldClass #ContactCenters #WCCC
World Class Contact Centers
商务咨询服务
New York,NY 2,621 位关注者
Providing World Class Contact Center Solutions
关于我们
With over 30 years of contact center experience, the WCCC team has worked in all facets of the contact center world, from being on the front line as representatives to executive roles in Fortune 500 companies. This gives us a unique edge over our competitors. Here at World Class Contact Centers, we know what works and what doesn't. Unlike a lot of other BPOs when selecting employees to represent your brand, we don't just hire to fill bodies, we hire the perfect candidate for your needs. We do this by using our proven personality-based sourcing and interviewing methods, that place the right type of personality for the role that's being filled. World Class Contact Centers strive to share our continuous improvement approach because what worked yesterday may not work today.
- 网站
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www.worldclasscc.com
World Class Contact Centers的外部链接
- 所属行业
- 商务咨询服务
- 规模
- 201-500 人
- 总部
- New York,NY
- 类型
- 私人持股
- 创立
- 2019
- 领域
- call centers、contact centers、business process outsourcing、virtual agents、Process improvement、business consulting、call monitoring、speech analytics、coaching/training、Chat/Email/Social Media、Technical support、cold calling、WFM、Utilities、customer care、Retention Sales、Inbound/outbound sales和Hispanic Market Operations
地点
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主要
US,NY,New York,10036
World Class Contact Centers员工
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Darell Gensaya
? Website Designer (WordPress+Elementor) & Graphics Designer // Helping Companies and Businesses to GO ONLINE!
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Jay Kadia
Sr. UX/UI Designer - Product Designer ???????? Convert your idea into design.
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Priyanka Gupta
Business Analyst at Coelentera Technologies Pvt. Ltd.
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Ismael Ramos Mateo
Please check profile for more information
动态
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“It’s not the customer’s job to know what they want. It’s your job to show them.” — Steve Jobs This powerful quote reminds us that customer service is not just about fulfilling requests, but about anticipating needs, guiding solutions, and creating experiences that surprise and delight. At WCCC, we go beyond providing answers—we strive to show our customers the possibilities they never even knew existed. ?? What are you doing today to anticipate and exceed your customer’s expectations? Share your thoughts below! ?? #CustomerExperience #CustomerService #ExceedExpectations #Innovation #OutsourcingSolutions #workfromhome #outsourcing #outsource #contactcentersolutions #linkedin #WorldClass #ContactCenters #WorldClassContactCenters #WCCC
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?? Happy Thanksgiving from WCCC! ?? This Thanksgiving, we’re reflecting on the power of gratitude. As the quote beautifully says: “It’s not joy that makes us grateful but gratitude that makes us joyful.” We’re incredibly thankful for: ?? Our dedicated team, who go above and beyond every day. ?? Our amazing clients, who trust us to support their businesses. ?? The opportunity to make a difference with every interaction. Wishing you a day filled with gratitude, joy, and connection. ???? What are you grateful for this year? Share with us below! ?? #Thanksgiving #Gratitude #JoyfulMoments #ThankYou #OutsourcingSolutions #workfromhome #outsourcing #outsource #contactcentersolutions #linkedin #WorldClass #ContactCenters #WorldClassContactCenters #WCCC
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In today's fast-paced healthcare environment, contact centers are essential for providing timely and effective patient support. Beyond technical expertise, agents must possess empathy and compassion to connect with patients on an emotional level. For instance, when a patient calls with a health concern, a compassionate agent can alleviate anxiety and provide reassurance, even before addressing the specific issue. This human touch can significantly impact patient satisfaction and loyalty. Want to learn more about the role of contact centers in healthcare? Read our full article to discover how these teams are making a difference. https://lnkd.in/g-_s7BMk #healthcare #contactcenter #patientsupport #empathy #customercare #healthandwellness #customerservice #customerloyalty #customerexperience #customersatisfaction #customerappreciation #customerfeedback #customers #feedback #contactcenter #callcenter #business #workfromhome #contactcentersolutions #linkedin #WorldClass #ContactCenters #WCCC
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In a remote work environment, staying motivated and maintaining a positive mindset can be a challenge. One way to boost your spirits? Celebrate the small wins! ?? Taking a moment to recognize your achievements—no matter how big or small—helps you stay energized, focused, and motivated throughout the day. Whether it’s completing a task, meeting a goal, or simply making it through a busy meeting, every step forward is worth celebrating. ?? Share your recent wins in the comments below! Let's inspire each other. #WFH #RemoteWorkTips #CelebratingSuccess #Motivation #PositiveMindset #WCCC #OutsourcingSolutions #workfromhome #outsourcing #outsource #contactcentersolutions #linkedin #WorldClass #ContactCenters #WorldClassContactCenters #WCCC
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When a company partners with WCCC for technical support, the benefits go beyond exceptional customer service. By outsourcing technical support, their in-house team gained the freedom to focus on: ?? Product development ?? Innovation ?? Driving growth in key areas With reduced internal workload, they focused on what they do best—building and scaling their business. ?? Let us help you unlock your team’s full potential. Reach out today! https://lnkd.in/gBYJpV44 #CustomerSupport #TechnicalSupport #ContactCenterSolutions #CustomerExperience #GlobalSupport #MultilingualSupport #BusinessGrowth #CustomerRetention #ScalableSolutions #OutsourcingSolutions #workfromhome #outsourcing #outsource #contactcentersolutions #linkedin #WorldClass #ContactCenters #WorldClassContactCenters #WCCC
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At WCCC, our team members are at the heart of everything we do. Here’s what Klarizz Ann, one of our amazing Sales and Retention Specialists, shared about her experience working with us: Q: How would you describe the WCCC company culture and values? A: “With remote work rapidly becoming the new normal, it’s more important than ever to actively foster connection and belonging among employees. WCCC ensures everyone feels accepted and welcomed, and regularly practices recognition. These are just a few ways the company supports a sense of belonging at work.” ?? Klarizz’s words remind us that a strong, inclusive culture isn’t just about working together—it’s about thriving together. At WCCC, we’re committed to creating an environment where every voice is valued, and every achievement is celebrated. ?? ?? Want to be part of a company that truly values its people? Explore opportunities with us today! https://lnkd.in/g535FHY9 #EmployeeSpotlight #WCCC #CompanyCulture #Teamwork #BelongingAtWork #OutsourcingSolutions #workfromhome #outsourcing #outsource #contactcentersolutions #linkedin #WorldClass #ContactCenters #WorldClassContactCenters #WCCC
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Transform Your Customer Experience with WCCC ?? Discover how we deliver exceptional service that goes beyond expectations. ?? Ready to elevate your customer experience? Let’s chat! https://lnkd.in/gBYJpV44 #CustomerSupport #TechnicalSupport #ContactCenterSolutions #CustomerExperience #GlobalSupport #MultilingualSupport #BusinessGrowth #CustomerRetention #ScalableSolutions #OutsourcingSolutions #workfromhome #outsourcing #outsource #contactcentersolutions #linkedin #WorldClass #ContactCenters #WorldClassContactCenters #WCCC
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"Now is no time to think of what you do not have. Think of what you can do with what is." - Ernest Hemingway A timeless reminder to focus on our strengths and opportunities. Let's make the most of this Monday and every day thereafter. What are you grateful for today? How will you leverage your strengths to overcome challenges? Share your thoughts in the comments! #MondayMotivation #positivevibes #productivity #mindset #OutsourcingSolutions #workfromhome #outsourcing #outsource #contactcentersolutions #linkedin #WorldClass #ContactCenters #WorldClassContactCenters #WCCC
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When customer support challenges go unaddressed, they aren’t just inconveniences—they become barriers to growth. For one company, unresolved issues led to dissatisfied customers seeking alternatives, while the pressure on their internal team became overwhelming. These struggles aren’t isolated—many businesses face the same hurdles when they don’t have the right support systems in place. As customer expectations grow, it's crucial to have scalable, efficient solutions that can keep up. How is your team managing these pressures? Are your support systems helping or hindering growth? #CustomerSupport #BusinessGrowth #CustomerExperience #ScalableSolutions #Leadership #CustomerSupport #TechnicalSupport #ContactCenterSolutions #CustomerExperience #GlobalSupport #MultilingualSupport #BusinessGrowth #CustomerRetention #ScalableSolutions #OutsourcingSolutions #workfromhome #outsourcing #outsource #contactcentersolutions #linkedin #WorldClass #ContactCenters #WorldClassContactCenters #WCCC