Enterprise Connect 2025 is approaching quickly! We're looking forward to seeing everyone and catching up. Stop by our booth (#1100) to learn all about the new changes with our company and our workforce management technology. Looking to get a meeting on the books with us? Message our Vice President of Strategic Alliances, Crystal J., and we'll block off some time just for you. We hope to see you there!
CommunityWFM
软件开发
Richardson，TX 1,205 位关注者
A modern and simplified approach to workforce management software. Built specifically for the contact center industry.
关于我们
CommunityWFM (formerly WFMSG) was founded in 2005 by a team of industry-leading workforce management consultants. Today, CommunityWFM provides a unique and simplified approach to forecasting and scheduling contact center agents. CommunityWFM has earned the right as a trusted partner to some of the most well-known and respected brands in the United States because our sole focus is on workforce management combined with a unique set of product features, our obsession with customer service, and an unmatched deployment and on-boarding methodology. Our solution is now available in two product versions, Essentials™ and Enterprise™.
- 网站
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http://www.communitywfm.com
CommunityWFM的外部链接
- 所属行业
- 软件开发
- 规模
- 11-50 人
- 总部
- Richardson，TX
- 类型
- 私人持股
- 创立
- 2005
- 领域
- WFM Software、In-home agent、Mobile apps、Forecasting and scheduling、Workforce Management、Cloud Technology、Forecasting、Scheduling、Intraday Management和Agent Adherence
地点
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主要
获取路线
3400 Waterview Parkway
Suite 101
US，TX，Richardson，75080
CommunityWFM员工
动态
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CommunityWFM转发了
The next stop on our CX Tour? Addison, Texas! Join us February 26th with @CommunityWFM to discover the powerful combination of our solutions and enjoy beverages and putting fun! Spots are limited so register now.
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CommunityWFM will be a special guest presenter at the Broadvoice 📣 Amplify CX at the World Tour 📣 event in Addison Texas on February 26th! If you're in the Dallas area and want to attend please visit this page for more information: https://lnkd.in/g-jyu2TM
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CommunityWFM转发了
🌴☀️ IT Expo Brunch join us for brunch at Burlock Coast in Fort Lauderdale, FL. Hosted by Syringa Networks and CommunityWFM 📅 When: February 12, 2025 ⏰ Time: 11:30 AM ET 📍 Where: Burlock Coast, Fort Lauderdale Let’s connect, and soak in the Florida sunshine while enjoying some delicious bites. Don’t miss this opportunity to network with amazing professionals in a laid-back, beachfront atmosphere! 🌊 RSVP below and let’s make this an event to remember! 🥂 https://lnkd.in/dEUjzw-E Gwen Reynolds CommunityWFM #workforcemanagement #channelteam #communitywfm
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Improving agent communication through 📊 data transparency 📈 is just one of many ways a contact center can improve and modernize their operations. Learn more: https://lnkd.in/gVvpuSJc
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Time to strengthen 💪 our channel team! Welcome Ali York and Skylar Cox who bring tremendous knowledge, experience, and enthusiasm to our group. We're thrilled to have you join us! 🎉
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Split shifts ✅ Self-scheduling ✅ Shift bidding ✅ Shift swaps ✅ Flex scheduling ✅ Preference-based scheduling ✅ There are so many ways workforce management software can help contact center agents find the right work/life balance. Learn more on our blog. https://hubs.li/Q033KQqZ0
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Split shifts ✅ Self-scheduling ✅ Shift bidding ✅ Shift swaps ✅ Flex scheduling ✅ Preference-based scheduling ✅ There are so many ways workforce management software can help contact center agents find the right work/life balance. Learn more on our blog. https://lnkd.in/gxTUY-By
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Is your retail 🛍️ contact center staffing the right agents at the right time? Many customers don't think so. Modern workforce management software can help with staffing highly skilled agents while still controlling costs. Learn more: https://lnkd.in/g8PiARZC
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