Wise Wolves

We recently decided to do something a little different with Agentforce - instead of another dull tech demo, we let Agentforce take over the bar, matching top-tier cocktails with killer bites in NYC. The result? A real-time demo of AI making smart recommendations (and a crowd full of very impressed guests). Wondering what Agentforce can do for your business? Contact us:https://lnkd.in/g-cgpcKg

AI that actually works? Now we’re talking. Salesforce and Google are teaming up, bringing Gemini AI into Agentforce to push the boundaries of what’s possible in customer support. Smarter automation. Deeper insights. Real-time answers. The kind of AI that thinks, learns, and delivers—not just responds. https://lnkd.in/gpc7keWY

AI is only as powerful as the way you use it—and with Agentforce, there’s a right way to do it. Smart workflows, personalized automation, and real-time insights don’t just happen. They’re built. Four tips to get started, straight from Salesforce: https://lnkd.in/dH6q_9Nh

The newest skill in Agentforce just dropped, and it’s a game-changer. Service Assistant takes agent productivity to the next level by automating repetitive tasks, streamlining workflows, and keeping customer interactions seamless. Faster resolutions, smarter automation, and more efficient support teams—because great customer service starts with the right tools.

We can all agree that keeping orders on track is a must—but let’s be real, manual processes and scattered data often slow things down. The good news? AI-powered solutions can calm the chaos, automate workflows, and keep everyone in the loop with real-time updates. Less frustration, happier customers, and smoother operations—it’s a win all around! https://lnkd.in/gJauZiSf

Paperwork mountain? Tedious admin tasks? Confusing patient interactions? Agentforce 2.0 just told them to take a hike. Now, healthcare pros can actually focus on healthcare—armed with insights that matter and automation that does the heavy lifting. We’re already putting Agentforce 2.0 through its paces, helping our clients cut the clutter, boost patient care, and stay three steps ahead of industry chaos. Want in? Let’s chat. https://lnkd.in/g-cgpcKg

GOLO just put customer headaches on the endangered species list—resolving cases 300% faster, doubling retention, and turning casual buyers into lifelong fans. How? A little help from @Salesforce Service Cloud & Marketing Cloud (because guesswork and crossed fingers aren’t business strategies). Want to transform your business with technology that actually works? Contact us today:https://lnkd.in/g-cgpcKg

We’re thrilled to welcome Ivan Camacho to the pack! Based in Ciudad de México, México, Ivan brings 2 years of experience working with Salesforce Sales and Experience Cloud, helping businesses optimize their processes and enhance customer engagement. Fun fact? Ivan’s dog, Mona, is basically his furry coworker! And when he’s not working in Salesforce, he’s busy trying to master the art of baking—some creations are delicious, while others are… well, let’s just call them?learning experiences!

Welcome to the Pack, Joaquin Aquindo! ?? Based in Argentina, Joaquin brings his expertise in Salesforce CPQ and Service Cloud to our team, with a strong focus on communication, testing, documentation, UX/UI, and configuration. Can you believe it? Before jumping into the Salesforce world, Joaquin spent 8 years as a professional volleyball player! Welcome to Wise Wolves, Joaquin

With Salesforce’s Customer Zero approach, their own support teams are the first to implement Agentforce, proving its impact before rolling it out to customers. The result? Reduced case resolution time, increased agent efficiency, and a smoother customer experience—all powered by AI and automation. https://lnkd.in/gm44MNfp