Windy City Representatives

?? Celebrating Our 23 Fundamentals: Week 11 - "Keep Things Fun" ?? In October 2020, Windy City set out to create a culture where our 23 Fundamentals guide everything we do. Each week, we focus on one fundamental, share its value, and integrate it into our daily habits. When we finish the cycle, we start over again — and we’ve been doing this every week for the past 4 years! This round we want to share with all of you! While our passion for excellence is real, it’s important to remember that the world has bigger problems than the daily challenges we face in our work. Stuff happens. Keep perspective. Don’t take things personally, and definitely don’t take yourself too seriously. ?? Laugh every day—it’s good for the soul! This week, we want to highlight Litzy Barrera at AAON, Inc. for keeping the energy fun and positive. During a recent visit to AAON, Litzy was incredibly helpful, always kept things lighthearted, and wore a smile that made the day brighter. ? Work isn’t always thrilling, but when someone like Litzy is around, their positive energy rubs off on everyone, and that makes a difference! ?? Let’s all keep things fun and spread those good vibes! #Fundamentals #PositiveVibes #Teamwork #WorkCulture #KeepItLight

?? Celebrating Our 23 Fundamentals: Week 10 - "Honor Commitments" ?? In October 2020, Windy City set out to create a culture where our 23 Fundamentals guide everything we do. Each week, we focus on one fundamental, share its value, and integrate it into our daily habits. When we finish the cycle, we start over again — and we’ve been doing this every week for the past 4 years! This round we want to share with all of you! In business and life, keeping our word is everything. Doing what you say you're going to do, when you say you're going to do it, is a fundamental principle that builds trust, respect, and success. Whether it's being on time for phone calls, meetings, or fulfilling promises, honoring our commitments shows accountability and reliability. If a commitment can't be met, it's crucial to notify others early and agree on a new, achievable deliverable. A huge shoutout to our incredible specifying engineers and mechanical contracting customers – they truly exemplify this value. ?? Their dedication to putting the customer first is evident in everything they do. They consistently go above and beyond, ensuring that solutions are not only effective but tailored to meet the unique goals and budgets of their clients. They take the time to understand their customers’ needs and are always willing to go that extra mile to deliver results. Thank you for your continued commitment to excellence. Your hard work and integrity set the standard for us all. ?? #HonorCommitments #Integrity #CustomerFirst #Excellence #CommitmentToExcellence #BusinessSuccess #Respect

?? Don't miss out! ?? Join us for an insightful webinar and hear from Product Managers Danial Laiq and Olivier Damiron as they dive deep into emerging trends in boiler system design, including modular steam, modular hot water, and decentralized heating load applications. ?? Key Learning Objectives: -Trends in boiler system design for steam and hot water applications -Benefits of modular steam and hydronic boiler systems -Tips to optimize combined heating applications Whether you're looking to enhance system efficiencies, improve equipment sizing, or boost operational performance, this webinar is packed with valuable insights to help you stay ahead of the curve! "Cleaver-Brooks Webinar: Hydronic and Steam Heating Systems: Benefits and Considerations" ?? Date: Wednesday, March 26, 2025 ? Time: 1:00 p.m. CST ?? Register today by clicking the link below and secure your spot! https://lnkd.in/guQbU4tB #BoilerSystems #HydronicHeating #SteamHeating #Webinar #EnergyEfficiency #BuildingSystems #CleaverBrooks

?? Celebrating Our 23 Fundamentals: Week 9 - "Treasure, Protect and Promote Your Reputation" ?? In October 2020, Windy City set out to create a culture where our 23 Fundamentals guide everything we do. Each week, we focus on one fundamental, share its value, and integrate it into our daily habits. When we finish the cycle, we start over again — and we’ve been doing this every week for the past 4 years! This round we want to share with all of you! Every interaction you have matters. Whether with customers, colleagues, or partners, how we engage sets the tone for the entire organization. A friendly, warm, and helpful approach is not just nice — it's necessary. Remember, your actions (or inaction) affect the collective reputation. Be mindful of the impression you’re leaving, and always be a proud ambassador of your company. This week, we want to highlight Tou Xiong, Senior Applications Support Specialist at AAON, Inc. Tou exemplifies the core values of his company through his genuine care and understanding towards his customers and reps. He doesn’t just understand the brand; he lives it. Tou is authentic, transparent, and consistently takes action to build trust with those around him. His dedication to the customer experience is a true reflection of what we strive for in a work culture. Let’s all take a page from Tou’s book and remember to be champions for our company every day! #CustomerExperience #CompanyValues #Teamwork #ReputationMatters #Leadership

? Experience the benefits of cutting-edge technology that ensures a comfortable atmosphere year-round, all while being energy efficient. Ready to take your space to the next level? Check out Samsung HVAC America's DVM S2 VRF system! ????? Contact Windy City Reps today! Check out the commercial products here: https://hubs.ly/Q038g4hb0 #SmartClimateControl #EnergyEfficiency #CommercialHVAC #DVMs2 #ComfortAtWork #ClimateInnovation

?? Celebrating Our 23 Fundamentals: Week 8 - "Deliver Legendary Service" ?? In October 2020, Windy City set out to create a culture where our 23 Fundamentals guide everything we do. Each week, we focus on one fundamental, share its value, and integrate it into our daily habits. When we finish the cycle, we start over again — and we’ve been doing this every week for the past 4 years! This round we want to share with all of you! It’s all about the experience! Whether big or small, every interaction is an opportunity to create something special. It’s the little things, as well as the bigger moments, that truly surprise and delight people. When you make each experience stand out through helpfulness and attention to detail, you create a “wow” factor that turns customers into raving fans. This goes for both internal and external customers—every touchpoint matters. Today, we want to shine a spotlight on Kelvan Roopnarine, Regional Sales Manager at Climate by Design International. Kelvan went above and beyond to work directly with our engineer on a crucial project, offering new ideas, sharing his expertise, and providing insightful recommendations to help fine-tune and get the project back on track. His commitment to delivering legendary service is a true testament to the impact of doing the little things right. Let’s all take inspiration from Kelvan's approach and continue striving for excellence in every interaction. ?? #LegendaryService #CustomerExperience #Teamwork #Excellence

?? Webinar Alert: Cooling Tower Fundamentals! ?? Want to learn the key principles of implementing water-cooled systems in your mechanical design? Join us for our next FREE webinar presentation: "Cooling Tower Fundamentals"! ?? When: Thursday, February 27th at 10:00 a.m. CST ?? Presented by: Marley cooling experts Mark Pfeifer, Senior Manager of Technical Services, and Gary Stauffer, Key Account Manager, Aftermarket. In this session, we’ll dive into critical selection parameters including: -Footprint & sound requirements ??? -Water- and energy-saving objectives ??? And much more! Plus, attendees will earn Certificates of Completion that can be used toward continuing education credit (PDH)! ?? Sign up here to join and secure your PDH credit: Click here to register:https://lnkd.in/gDVVzFU3 #MechanicalDesign #CoolingTower #WaterCooling #EnergyEfficiency #Webinar #HVAC

?? Celebrating Our 23 Fundamentals: Week 7 - "Find A Way" ?? In October 2020, Windy City set out to create a culture where our 23 Fundamentals guide everything we do. Each week, we focus on one fundamental, share its value, and integrate it into our daily habits. When we finish the cycle, we start over again — and we’ve been doing this every week for the past 4 years! This round we want to share with all of you! In every situation, we have a choice: focus on how we can make things happen, or look for reasons why it won’t work. The key to success is being resourceful, showing initiative, and taking personal responsibility. Don’t wait for others to solve the problem—be the one who steps up and makes it happen. A perfect example of this mindset is Danielle Passaglia, PE LEED? Green Associate with Smith Group. She inherited some challenging projects with tight spaces and mechanical rooms, but instead of saying, “We can’t do that,” Danielle took the time to find creative solutions. Her ability to work through difficult issues and see them through to completion is a true reflection of leadership, perseverance, and the determination to always find a way. Let’s all strive to be more like Danielle—resourceful, proactive, and driven to get things done, no matter the obstacles. #Leadership #ProblemSolving #Initiative #FindAWay #TakeAction #Resourcefulness

?? Celebrating Our 23 Fundamentals: Week 6 - "Get Clear on Expectations" ?? In October 2020, Windy City set out to create a culture where our 23 Fundamentals guide everything we do. Each week, we focus on one fundamental, share its value, and integrate it into our daily habits. When we finish the cycle, we start over again — and we’ve been doing this every week for the past 4 years! This round we want to share with all of you! Clarity is key to successful collaboration. By discussing expectations upfront, we can avoid misunderstandings and ensure everyone is on the same page. Set clear expectations for others (internally and externally), and don’t hesitate to ask for clarification when you're unsure of what’s expected from you. End every meeting with clear action items, defined responsibilities, and set due dates. This brings accountability and helps keep projects moving forward smoothly. We’d like to nominate Lesley Ortiz from Johnson Controls for this essential practice. Lesley consistently excels at providing timely updates and communication. She proactively reaches out with order updates, informing us of any changes or delays without needing to be prompted, and always responds promptly, often within the same day. Recently, there was an issue with shipping equipment, and Lesley immediately communicated the problem, explained the steps she was taking to resolve it, and followed up with a bill of lading and tracking information. She is always thorough, informative, and more than willing to lend a helping hand. Thank you, Lesley, for exemplifying clarity and great communication in every interaction! ??

?? Celebrating Our 23 Fundamentals: Week 5 - "Go The Extra Mile" ?? In October 2020, Windy City set out to create a culture where our 23 Fundamentals guide everything we do. Each week, we focus on one fundamental, share its value, and integrate it into our daily habits. When we finish the cycle, we start over again — and we’ve been doing this every week for the past 4 years! This round we want to share with all of you! In every job, it’s the extra effort that makes all the difference. Whether it’s stepping outside of your comfort zone or taking on tasks that aren’t in your job description, it’s this willingness to go beyond the basics that separates the extraordinary from the ordinary. Success isn’t just about completing the task at hand—it’s about consistently doing that “extra” thing that helps your team, your company, and your clients thrive. Whether it’s tackling the routine or finding a solution to a tough problem, going the extra mile creates results that speak volumes. Today, we want to recognize Danielle Nuzzo of SPX Technologies for embodying this principle. When faced with a unit down and facing a challenging situation, Danielle didn’t just send the usual form or follow the standard procedure. Instead, she took the time to listen, understand the situation, and worked patiently to find a solution that worked for both the rep and the manufacturer. It’s people like Danielle who remind us that going the extra mile isn’t just about doing more—it’s about doing more for others, and making a lasting impact on your team and your company. ?? #GoTheExtraMile #Teamwork #CustomerService #ExtraordinaryResults