White Deer Group

?? Episode 75 ?? I'm thrilled to introduce Michelle Newcome, founding partner at Risk Resiliency, as our next guest on 5 Minutes to Chaos - A Podcast! ??? Michelle is a seasoned expert in designing comprehensive resiliency programs for complex organizations, with a proven track record of working with top organizations like Meta/Facebook, Whirlpool Corporation, and Amazon Global Security, Chick-fil-A, and more. Her innovative approach to crisis management and business continuity planning has made a significant impact in the field. Join us as Michelle shares her invaluable insights and experiences on crisis management, emergency response, and building organizational resilience. ?? Embrace the Chaos! ?? Spotify ~ Apple ~ YouTube #EmergencyManagement #CrisisManagement #Resiliency #5MinutesToChaos #Podcast

We're honored to be named one of America's Best Customer Service providers for 2025 by Newsweek, a recognition that reflects Handel's commitment to delivering exceptional service that makes every guest feel valued, heard, and appreciated. We are in the business of smiles, and that's why our priority is to provide a warm and welcoming experience in every scoop, creating memorable experiences that keep guests coming back. Just another reason to join the Handel's family! A big thank you to our incredible teams across the country for embodying our commitment to excellence daily, and always putting their best scoop forward. Let's continue to raise the bar! https://lnkd.in/eAns-HM7 #HandelsHomemadeIceCream #CustomerService #IceCream #Franchise

Rahel Belfield, proprietor of GRANT PARK COFFEEHOUSE LLC, amazing human being and builder of community, showing off her Halloween themed QSR menu. Her designer Michael updates it remotely. My favorite is the Buffalo Chicken Wrap with a gooey chocolate chip cookie.

It's been a long couple of days in the ATL between Hurricane Helene and the massive fire at BioLab in Conyers - which is about 20 miles away but impacted my whole neighborhood this morning. I've tried to be a good neighbor and put on my Your Crisis Manager hat and give some common sense guidance to my friends and neighbors. If there's one thing I have observed between these two events it's this: ?? The general public does not care how pretty your holding statement is. They care about how fast you give them information. In both cases, information came very slowly or not at all. The BioLab fire began early yesterday and resulted in 90,000 people being asked to shelter-in-place and then this morning the majority of people on the east side of metro Atlanta awoke to air that smelled like someone had just shocked a pool next door. It took around three hours for the Mayor of Atlanta to say that they were testing the air in Atlanta. Air Quality per weather underground put us off the charts at 500. ?? Chlorine gas causes respiratory distress, but lack of information and timely guidance about the degree of seriousness and actions to take caused a lot of emotional distress. Not until nearly 2 pm today did GEMA (Georgia Emergency Management) issue any kind of alert and what they did issue was basically "this is a nothingburger." It was all very poorly handled. We should expect way more from our public entities when it comes to messaging in clearly impactful events. I'm happy to share my expertise, but I shouldn't be what's standing between entire neighborhoods and absolute panic at being poisoned by the air.