Welcome, Suralis ?? We are pleased to announce that Suralis, part of Liberty Utilities and the third-largest water company in Chile, has chosen #Smartflex to modernize its operations and provide an even more agile and high-quality service to its customers. ???? Thank you for trusting Open to support your journey toward the future of water management! #UtilityBilling #CustomerInformationSystem #WaterUtilities
Open Intelligence
软件开发
Coral Gables,Florida 6,988 位关注者
We drive digital transformation for utility companies with our industry-leading solution, Smartflex.
关于我们
Since its inception in 1987, Open has provided technology that helps Telecommunications and Utility service providers meet their business goals and implement innovative business strategies. Open’s software solution has allowed our clients to stay on top of their industry’s biggest challenges by giving them the agility to act on current-day and future problems. We believe that through truly great technology, we can help simplify the way service providers operate, create value, and increase customer satisfaction. With these core values, we created our single, state-of-the-art, comprehensive product: Smartflex is a holistic, multi-service, preconfigured software solution that provides a powerful billing engine, a robust customer care suite, an agile mobile workforce management system, a smart metering engine and hundreds of other functionalities to satisfy our clients’ core needs.
- 网站
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https://bit.ly/3GdXv98
Open Intelligence的外部链接
- 所属行业
- 软件开发
- 规模
- 201-500 人
- 总部
- Coral Gables,Florida
- 类型
- 私人持股
- 创立
- 1987
- 领域
- Utilities、Telecommunications、Utility、 Billing、Customer Information Systems、Meter Data Management、Mobile Workforce Management和Customer Self-Service Portal
产品
Smartflex CIS/Utility Billing
公共事业设备计费软件
Smartflex is a best–in–class holistic solution with a CIS/Utility Billing at its core that has been expanded in three dimensions: Meter Data Management (MDM), Digital Customer Experience (DCX), and Mobile Workforce Management (MWM) which are the key capabilities to ensure the success of any utility business.
地点
Open Intelligence员工
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Hugo Ocampo M.
VP Human Resources en Open International
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Elver Fabricio Arguello Beltran
SENIOR SOFTWARE DEVELOPER
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Vladimir Atehortúa
Information Technology Manager
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Santiago A.
Driving utilities to a smarter future | Head of Growth at Open | Go-To-Market | Utility Billing | Customer Experience | SaaS + B2B | Artificial…
动态
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Wrapping up an amazing week at the #UtilityManagementConference in Dallas, TX! Last week, we had a fantastic time connecting with water industry leaders and discussing how #digitalization can drive more efficient operations and enhance #customersatisfaction. A huge thank you to the American Water Works Association and the Water Environment Federation for organizing such an outstanding event and bringing together so many industry professionals and friends. We look forward to seeing you next year to continue exploring the benefits of digitalizing the water cycle! ?? Phil Kramer and María Camila Ospina. #UMC25 #WaterUtilities
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Los sectores de #energía, #agua y #gas avanzan a un ritmo acelerado, y en Open respondemos con soluciones escalables y flexibles que se adaptan a las regulaciones y a las nuevas necesidades del mercado. Con nuestra experiencia en diferentes mercados, Open llega a Europa para ser parte de los actores que impulsan el desarrollo de los servicios públicos domiciliarios a través de la digitalización de los procesos de servicio al cliente, facturación y trabajo de campo. Descubre los principales hitos del último a?o, que son los pilares para seguir acompa?ando a las utilities en su camino hacia la eficiencia, sostenibilidad y automatización. ?? https://bit.ly/3CNLE2k
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The future of #WaterUtilities is digital. Are you ready? Aging infrastructure, rising water losses, and evolving customer expectations demand a smarter, data-driven approach. #Digitalization empowers utilities with real-time monitoring, predictive maintenance, and seamless customer engagement. Discover how digital transformation can help you optimize operations, reduce inefficiencies, and enhance service delivery.?https://bit.ly/42H7ZZT ?? Meet us at the Utility Management Conference in Dallas, TX (Feb 11-14) to explore how AI and smart workflows can revolutionize your utility's customer service and field operations. Let’s connect!?https://bit.ly/4hM8Dtm #UMC25 #SmartWater #UtilityBilling #CustomerInformationSystem?American Water Works Association?Water Environment Federation
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?????? ?Smartflex sigue evolucionando para las utilities europeas! Nuestra última actualización introduce mejoras clave que impulsan la #seguridad, la #eficienciaoperativa y la #ExperienciaDelCliente, garantizando una adaptación ágil a las demandas del sector. Las actualizaciones continuas de Smartflex aseguran que nuestros clientes a nivel mundial se mantengan siempre a la vanguardia tecnológica con herramientas avanzadas como la autenticación única (SSO) y procesos automatizados. ?Descubre los beneficios de la actualización continua! ?? https://bit.ly/42vueSv
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Empower your utility with #ContinuousUpdates! ?? Staying competitive in the evolving utility landscape requires more than just innovation—it demands continuous evolution. With #Smartflex’s automated updates, utilities can enhance security, boost operational efficiency, and deliver superior #cx without disruptions. Organizations that embrace continuous upgrades see 25% faster revenue growth, according to #Gartner. Are you ready to future-proof your operations? Learn more about the benefits of Smartflex’s continuous evolution here: https://bit.ly/4h7vTlI
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During this special time of year, we want to thank our collaborators, clients, partners, and stakeholders for being with us through a year full of challenges, learning, and shared achievements. Together, we’ve illuminated homes, connected communities, and built a more sustainable world. ?? We wish you a holiday season filled with joy, peace, and unforgettable moments with your loved ones. ???? ?? Here’s to a 2025 filled with innovation, growth, and shared success. We’re excited to continue building a bright future together! From all of us at Open: Merry Christmas and Happy Holidays! https://hubs.li/Q02_Wh6n0
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??????? En estas fechas especiales, agradecemos a nuestros clientes, colaboradores, socios y aliados por acompa?arnos en un a?o lleno de retos y logros. Este 2024, iniciamos labores en Espa?a con el compromiso de impulsar la excelencia en los servicios públicos, contribuyendo a mejorar la calidad de vida de los espa?oles y la competitividad del sector productivo. ?? Os deseamos unas fiestas llenas de paz y momentos inolvidables con vuestros seres queridos. ???? ?Brindemos por un 2025 lleno de éxitos compartidos! ?? https://bit.ly/41DTfKB
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?? Is your #UtilityCIS platform holding you back instead of pushing you forward? https://bit.ly/3ZyGWN6 Outdated systems don’t just slow you down—they hurt your operations, frustrate your customers, and cost you time and money. ? The solution is here. It’s time to upgrade to a platform built for today’s challenges: ? Smart automation that slashes response times by up to 48%. ? Personalized experiences that build stronger customer relationships. ? Scalable technology ready to grow with your business. Stop struggling with the past. Start thriving with the future. It’s easier than you think. Learn more here: https://bit.ly/3ZyGWN6 #Smartflex #OpenIntelligence
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???? En un entorno cada vez más digitalizado, las #utilities en #Europa y el resto del mundo, se enfrentan a ciberataques cada vez más sofisticados que ponen en riesgo infraestructuras esenciales y la continuidad del servicio. La solución pasa por adoptar estrategias de ciberseguridad sólidas, alineadas con normativas clave como #NIS2, #ENS y #GDPR, que permitan prevenir, detectar y responder con agilidad, garantizando una resiliencia operativa duradera. En Open, conocemos de primera mano los retos de la industria. Somos el aliado estratégico que ayuda a las utilities a proteger sus operaciones e información crítica con soluciones de seguridad avanzadas, dise?adas para cumplir con las exigencias actuales y futuras. Descubre cómo la #ciberseguridad puede ser la clave para reforzar las operaciones de tu utility: https://bit.ly/4ffBNiV