WarriorLab

???????? ?????? ?????????????? ??????’?? ???????????? Someone had to come out and say it. ?? "Exclusive VIP Club!" ?? "Personalised rewards!" ?? "Premium experience!" ?? "Your own VIP Account Manager" ?? "Bigger, Better, Bonuses!" ?? Bronze, Silver, Gold, Platinum, Diamond (??) Does this sound familiar? That’s because 99% of VIP programs are saying the same thing or simply copying each other. The cookie-cutter approach is getting old fast! ???????? ???? ?????????? ??????? ???????? ???? ???????? ?????? ???????? ???? ????: ?? Define your USP - what makes your VIP program genuinely different? ?? Get rid of generic perks or false benefits - cashbacks and deposit offers aren’t "VIP treatment" - this is now an expected reciprocation of mutual value exchange. ?? Create a unique VIP identity - a real VIP experience is felt and remembered beyond "bigger, better bonuses." ?? Define your VIP Account Management Program and how you intend to differentiate while avoiding becoming a glorified bonusing department that buys loyalty. Not sure if you're buying loyalty? Read this article to learn more about the consequences: https://lnkd.in/dqPUVMiB Here is a hard truth - If your ???????????? VIP offering could belong to any other brand, ?????? ???????????? ?????????????? ???????????? ??????????? A VIP program isn’t just a list of perks and more significant rewards. A VIP program is a brand within a brand. Your high-value players should feel like they’re entering an exclusive world designed for them. If your VIP identity is interchangeable with your competitors, you’re just another option in a VERY crowded and noisy market. Make your program irreplaceable, or risk being forgotten. Final push before the weekend. Have a great Friday!

Hello, and Happy Monday! ???????? ?????? ???? ???????? ???????????????? ?????????? - ???? ???????? ???????????????? ??????????????????. Everyone wants high-value players, but few are fully prepared to manage them. If you don’t have the right foundations in place, your VIP program isn’t a strategic USP - it’s a risk gamble. ?? ???????????? ?????????? ???????????????? ?????????? ???? ?????? ?????????? (?????? ???????? ???? ?????? ???????? ??????????????): ? ???????????? ?????? ?????? ???????????????????? - Are you prepared for a VIP to drop a six-figure bet? Will your limits and Risk team support this? ? ???????????? ?????????? - VIPs expect near-instant withdrawals. Delays = churn. ? ???????????????? ???????????????? - Smart rewards drive loyalty. Reckless ones kill profitability. ? ???????????????????? ?????? ???????? - VIP scrutiny is intensifying - are you prepared? ? ?????????????????????????????? - VIPs demand tailored experiences, not one-size-fits-all perks. Succeeding in VIP is about long-term vision, not short-term wins. If you don't understand how to balance risk and reward, then you're not ready for what it takes to run a VIP program. As always, like, comment, share, and engage!

?????????? ?????????? ?????????????? ?????????? ???????????? ??????! ???????????? On behalf of Gali Hartuv, Tal Hartuv, Adi Hartuv, and our team of Warriors, we stand for inclusivity, dignity, and respect for all. Today we reflect on and commemorate the strides made towards justice, freedom, and a fairer society.

??Leadership in Action: Adi Hartuv ignites our Leadership Workshop?? Last week, we witnessed?leadership in its purest form?as?Adi Hartuv, Head of Business Strategy at WarriorLab??? took the reins of our dynamic?Women in Gaming Africa Leadership Workshop - a session packed with energy ?, insight ??, and the kind of bold conversations that drive real change! You had to be there to witness this... #IYKYK ?? With her signature charisma ?? razor-sharp expertise, & unshakable passion, Adi?challenged perspectives, sparked debate, and equipped our attendees with the tools, mindset, and confidence to lead with impact. It wasn’t just a workshop; it was a?#masterclass in #leadership! ?? A huge shoutout to?Sunbet (Simon Gregory & Keyuri Moodley) for making this possible as our incredible Gold sponsor, and to?SiGMA World Africa??? for their continued support in propelling women in gaming forward! This session wasn’t just about leadership, it was about?owning our space, amplifying our voices ??, and stepping-up as the game-changers we are meant to be. And if this workshop was any indication, the future of women in leadership is looking stronger than ever! ???? We're looking forward to this being the start of our 2025/26 #LeadershipProgramme being a HUGE success! Stay tuned for more info, coming soon... ?? PHOTO CREDITS: SiGMA World #WiGAfrica #LeadershipInAction #WomenInGaming #Sunbet #SiGMAAfrica #LeadWithImpact #GameChangers #StrongerTogether #WiGAfrica

???????? ????????’?? ???????????????????? ???????? Women in Gaming Africa ?????? ?????????????? ?????????? ???? ??????????????????????????! First and foremost, a heartfelt thank you and bravo to Lois Bright for her seasoned leadership in building and driving this remarkable community - a catalyst for real change, fuelled by the passion and commitment of so many phenomenal women! The week began in breathtaking fashion at L’Avenir Wine Estate. One of the defining moments? A ???????????????????? ?????????? featuring Prof Thuli Madonsela, Rachel Kolisi, and WC Provincial Minister of Finance Deidré Baartman, expertly moderated by Zoé Siwa CA(SA). Their words - shaped by hard-earned experience - commanded the room (except when it erupted into laughter), each insight landing with undeniable weight and wisdom. Another major highlight? Facilitating the ???????????????????? ???????????????? at SiGMA World Africa, where some of the most brilliant women from across the continent came together to collaborate, challenge perspectives, and elevate one another. This interactive session explored what it takes to lead with impact, integrity, and purpose. We left not only feeling more empowered but equipped with actionable strategies to drive meaningful change within our teams and businesses. A huge thank you to Lois Bright, Zeena Rossouw, and Brenda Mabaso - working alongside you to shape these workshops into something impactful and resonant was a privilege. A special thank you to Sunbet for sponsoring these sessions and for having your team actively engage with us - it was a pleasure to share this experience with you. And of course, a shoutout to the incredible allies - Gali Hartuv, Mark Farris, Andrew Wicks, Hamed Rahimi, Jeremiah Maangi, and so many others. Your support isn’t just appreciated, it’s a vital force in driving industry-wide progress. The best part? This is just the beginning! ??

Most VIP programmes look the same. That’s why they fail. Gold logos. Generic perks. The same tired segmentation models. Yet Gali Hartuv, CEO and Co-Founder of WarriorLab, sees a different future for VIP. One where AI, behavioural insights, and hyper-personalisation redefine what true VIP treatment looks like. "Operators are still using outdated models that everyone copies. There’s no innovation. No differentiation. High-value players expect more." So how do you actually build a VIP programme that stands out? Gali has developed a seven-step blueprint that goes beyond the usual playbook, focusing on deep research, strategic segmentation and technology-driven personalisation. The biggest shift? Bespoke technology. AI-driven CRM. Predictive analytics. Automation that enhances personalisation instead of replacing it. The best VIP programmes aren’t just about high rollers. They are about knowing which players will be high rollers before they even realise it themselves. What is the one thing most operators are still getting wrong about VIP? Watch the full episode here to learn more about these seven steps: https://lnkd.in/dqp45i4y

?????????? ???????????? ???????? - ???????? ???? Building on yesterday’s reflections, WarriorLab had the privilege of reconnecting with so many amazing people at SiGMA World Africa! While I’d love to share every moment (and believe me, I have millions of photos!), you all know who you are. One of the most stand-out moments? Watching Adi Hartuv take the stage to facilitate the ???????????????????? ???????????????? as part of the Women in Gaming Africa program - an initiative driven by the incredible Lois Bright. Seeing Adi create a space where women could step up, collaborate, and uplift each other was a defining moment - not just for the event, but for the future of leadership in our industry. Here’s to the powerhouse women shaping the industry and the meaningful change they’re driving forward!

???? Gali Hartuv, ?????? ???? WarriorLab, ???????? ?????? ???????????????? ???? ?????? ???????? ???? ?????????? ???????? ????????. ???? WarriorLab stands at the forefront of the iGaming industry. They pride themselves on being an industry leader in their niche focus areas, delivering unparalleled strategic services that have set the benchmark for quality and impact, earning them acclaim and recognition. Their custom-tailored solutions and projects are delivered with dedication to the highest level of service excellence, reflected in their award-winning people and approach. “I think the workshops were absolutely extraordinary. The participation from the people who attended was genuinely interested in what we were sharing. I was fortunate enough to go and see some other workshops, and it was great. I think it's been well organised, the content is very specific for what the people here want to see, and what they want to learn. I found that the setup was well-structured as well, easy to find, and easy to navigate.” - Gali Hartuv. ???????? €?????? ??????????, ?????? ???????? ??????????????! - https://bit.ly/4iQaMEQ #sbcevents #SBCSummitMalta

Hello, and Happy Monday! ?????????????? ???? ???????????? ?????????????? ?????? ???????????? ???????????? ??????’?? ???????? ?????????? ???????????????????? - ????’?? ?????????? ????????????????, ????????????????????????, ?????? ?????????????? ?????? ????????-????????. After connecting at SBC Lisbon, it was a no-brainer to invite Evan Davis, Gaming & Sports Lead Counsel at Royer Cooper Cohen Braunfeld LLC (RCCB), to feature on Gali’s Guide. Evan leverages his wealth of experience to break down some of the greatest challenges, opportunities, and strategic plays shaping the industry today. ?????? ??????????????????: ? ???????????????????? ??????’?? ?? ?????????????????? - ????’?? ?? ?????????????? for those who know how to use it to their advantage. ? ?????????????? ???? ???????? - new operators need serious investment to break in and scale. ? ?????????? ???????????????? ???????????? ???? ?? ???????????? ????????????, ?????? ???????? ?? ?????????????????? - compliance alone won’t secure a competitive edge. Huge thanks to Adi Hartuv for making this happen and to WarriorLab for powering Gali's Guide Guests ?? ? As always, like, comment, share, and engage.

?????????? ???????????? ???????? - ????????????, ????????????, ?????? ???????????????????? ????????????????????! ?? What an incredible few days at SiGMA World Africa! Adi Hartuv and I were proud to represent WarriorLab, reconnecting with friends and industry leaders, exchanging insights, and feeling the unmistakable energy of an event that has truly levelled up. The buzz was real, and with the event doubling in size from last year, it's clear that Cape Town and Africa are cementing their place as powerhouses in the iGaming industry. A huge congrats to Eman PULIS and the SiGMA team for delivering such a world-class experience! Your dedication to growing this industry is beyond appreciated. Stay tuned - we’ve got plenty more insights and takeaways coming your way!