5 Leadership Lessons from Amma

As some of my network here knew her, my dear mother passed on the final hour of 2023, following a terminal stage of illness. She went out with a bang of the NYE fireworks, as is her style & sense of humour. All her 3 sons as well as her beloved grandchildren were close to her on her last day.?

Whilst I have no words to describe how much she will be missed, as a tribute I wish to honour her life by sharing precious lessons that she taught me through informal tutelage & observation in my half century of growth, to shape me into the human being & leader I am today. I hope her wisdom can be of use to you, as I return to my mission of developing great leaders in 2024…

1. Learn to communicate indiscriminately with everyone

My mother could speak engagingly with anybody. Whether it was the security guard at the grocery store, the vendors in the market stalls, the tailor, her grandchildren, VIPs at a global medical conference, she could engage with them all equal importance & without discriminating their status in society.?

Amma would make the time to value people & acknowledge people, relating & connecting to them in an easy & authentic manner, often jokingly even. Sometimes it was just a word, a nod or a look, but everyone felt they were seen by an important person, even if she was dressed in her shabbiest clothes for the morning market. The most inspiring leaders seem to have this ability to connect & touch others, even with the smallest of gestures.?

2. Live your priorities right & commit to them long term

My mother was clear on her priorities & focused her time around them unashamedly. She made a brave move & took early retirement to focus on supporting her 3 sons & grandchildren as best as she could, mentally, emotionally, physically & spiritually. For the last 30 years of her life, this was her complete focus; my brothers & I would agree that she did an extremely good job of raising us all.?

Very few people dedicate themselves to one primary goal these days. We are so easily distracted by the less important i.e. newsfeeds, app notifications, social media, gossip, etc. Yet even the biggest corporate leaders like Bill Gates & Warren Buffet, swear by that fact & claim that their greatest successes came as a result of their incredible ability to focus on one thing & do it well.?

3. Smile more at strangers, even when you don’t feel like it?

On many of my evening routines, I would go for long walks to process the day that has just passed. I would muster over the problems in work & mull on ideas on how to solve them, whilst processing my own emotions. I walk seriously & purposefully for miles, until one day my mother said I look too serious & that people in my local area (both in Sydney & Kuala Lumpur) would likely feel intimidated by the speed & determination of my pace.?

She suggested I smile more, even at random people, everywhere.?

I soon did, with practice, despite having my most troubling days toward the end of her life. Some people smiled back. When they did, I felt part of a bigger community, which in some ways, minimised the scale of my daily problems. I soon became more connected to my local community, as people smiled back regularly, which brings a different perspective, clarity to what’s really important. You realise that the world strangely goes on with you, which in turn made my work life more at ease.?

4. Deep Compassion sometimes requires Fierce Protection?

My mum was a very kind, caring & compassionate person who would go to great lengths to ensure we had everything we needed. Every meal at home was nourishing & to our preference, but she also nourished our souls by reminding us to sleep & rest often, & that we had joy in our lives. With my intense work schedule & goals, she was often the backbone to my efficiency, delegating many daily life matters to her skillful diligence.?

She planned for fun; she ensured her grandchildren had many games, entertainment & activities that would fill them with joy; this went on consistently on weekends for years & was her purpose.?

But my mother was also fiercely protective of her time with the people under her care, to a great degree. Much like a lioness protecting her cubs, my mother’s leadership also involved taking on a fight, if she felt it was the right thing to do, & making no apologies about it.?

I learned that in order to lead & seek fairness, sometimes you need to stand up for what you believe is the right thing & have some ferocity about it. Over the years, I’ve learned to do fierce passion without the anger, as much as possible; this one is a work in progress ;-)

5. Leading with Love is leading for life (and work)

My mother was the most loved person I have known on the planet.

She was everyone’s favourite mother, sister, aunty, friend & so much more. Hundreds of people came to her funeral, even though she held no formal title or authority for three decades. They cared about her, because she cared for them & showed love in its many forms.?

Several of her work colleagues from 30-40 years prior, in her career as a dentist, came to her funeral. I can’t imagine a colleague from that far back ever remembering me, or even coming to mine. They still remember how much joy she brought to them at work, in the dental clinic, or teaching dental hygiene in schools or rural areas, she was just such a joy to be around. How great to have colleagues like that, to keep you engaged at work.?

Love was the core value in which so many lives she touched so deeply in the 76 years on this earth. I wonder how many corporate leaders would benefit from leading with such an attitude.?

Heaven has welcomed a new Angel, may you have received a lesson or two from her grace. ?

What lesson in leadership did you learn from your parents??