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Ever felt like your SMS tool was *almost* perfect, but missing that secret sauce? That one feature that would elevate it from good to golden? ?? The holiday season will exacerbate your qualms with your tech stack, and SMS is only getting more crucial to your customer engagement efforts. Maybe you want better automation, more accessible pricing, or nitty-gritty filtering...we want to know. If you could wave a magical wand and add one feature or improvement to your current SMS tool, what would it be? ?? #smsmarketing #ecommerce #ecom #dtc

I will be on stage next week at Assembly Hall in Austin. This is a founders event thrown by Shark Tank alumni ??. Over 130 CPG killers in one room. Should be spicy ??! I’m already trying to convince Dean Brennan to play some pickup ??. LMK if any of you amazing people are around in ATX next week and want to jam. Hit my cell or DM's ??!

LiveRecover is a separate sales channel outside of your existing abandonment strategy. Why? How? Take 40 seconds to listen to this clip below ??!

You asked for more live agent/P2P use cases? You got it. With customer insights on the way ?? … the fun is just getting started! ??

SMS + email + live agents = ?? Want to test out unlocking live agents to complete your abandonment funnel? ?? If you like acquiring more customers, more insights, and more money — DM me today and we will get you set up on a tailored trial to fit your brands needs. ??

Step 1 = educating your brand on live agents and how P2P sms (peer-to-peer) is compatible with any existing tech the brand is using today. This ?? ?? can't be emphasized enough, as the majority of folks are still unaware this channel exists (a human being able to text another human, separate from your existing marketing lists). Whether you’re using Klaviyo, Attentive, Postscript, SMSBump, etc. -- we LiveRecover don't discriminate. We just reach out to more customers (8x), educate 1:1 ??, and convert these shoppers with extra care (~20% CVR). Want to learn how straightforward it is to unlock a new sales channel for your store? DM me directly ?? to get an exclusive end of Q1 trial and early access to our beta features... ?? ??

Another day ... another holdout test completed ??. Summary: 8 figure brand looking to measure incremental lift of LiveRecover sales channel. This test was focused on first time customers only, not opted-in to existing sms or email lists. Group A - received message from LR agent Group B - no message from LR agent The verdict over 14 day test? ?? Group A - 82 orders recovered. Total revenue = $13,727 Group B - 38 orders recovered. Total revenue = $5,600 We will always be able to prove out the incremental impact of live agents/P2P (Peer-to-Peer) alongside your existing abandonment flows. If you want to set up a custom test tailored to your brand to see what the $ impact will be -- DM me directly and we will start to jam! ??

This quote gets my juices flowing for LiveRecover customer insights feature dropping next month! All the different signals brands will be able to understand as to why customers are not converting -- outside of their existing sms/email funnels -- will be invaluable to identifying the right areas to focus optimizations for improving the customer journey. Nothing replaces a 1:1 interaction with a real person... ??

Can't appreciate our partner community enough! We are committed to continuing to provide the best in class live agent experience for all of our merchants, partners, and DTC family members. #NewRevenueChannel ??

Couldn’t be more thrilled with our team on building out our newest integration with BigCommerce! To all our partners, BigCommerce merchants, and friends alike — it’s time to unlock live agents ??!