VXI全球解决方案

VXI全球解决方案

外包与离岸外包业务咨询

Los Angeles,California 92,655 位关注者

关于我们

VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000 employees in more than 42 locations in North America, Asia, Europe, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX acceleration, and automation & process excellence to the world’s most-respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines, and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global services offering and enhancing our competitive position. This year, Bain Capital re-invested in the organization after completing a buy-out from Carlyle. This is a rare occurrence in the private equity space and shows the level of performance VXI delivers for our clients, employees, and to shareholders. Contact Us: [email protected] Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics

网站
https://www.vxi.com
所属行业
外包与离岸外包业务咨询
规模
超过 10,001 人
总部
Los Angeles,California
类型
私人持股
领域
Operations Management、Customer Interaction Services、Digital、OmniChannel Support、CX Consulting、Customer Experience Management、NPS Management、BPO、ITO、Product Development、Embedded Solutions、Outsourcing、Offshoring、Customer Care、CX、Customer Experience、Call Center和Agents

地点

  • 主要

    515 S Figueroa St

    Suite 600

    US,California,Los Angeles,90071

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  • SM Cyberzone 2 Buendia Jupiter co., Zodiac St.,

    Brgy Bel Air

    PH,Manila,Makati City,1226

    获取路线
  • 8F Building 1 No. 500 Zhangheng Road

    Pudong District

    CN,Manila,Shanghai,201204

    获取路线
  • 8F Building 1 No. 500 Zhangheng Road

    Pudong District

    US,Shanghai,201204

    获取路线
  • 3rd floor, 13929 Center Lake Drive

    Building 4.1

    US,Texas,Austin,78753

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  • 2002 W loop 289

    Lubbock

    US,Texas,Texas,79407

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  • 5-7 Courtney Walsh Drive

    JM,Jamaica,Kingston

    获取路线
  • 15 av. 5-00 Zona 13 Edificio WTC Torre 4

    GT,Guatemala,Guatemala

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  • 1029 EDSA

    Panorama Technocentre

    PH,Metro Manila,Quezon City

    获取路线
  • 11F Five Ecom Center

    MOA Complex

    PH,Metro Manila,Pasay City

    获取路线
  • Giga Tower,

    C5 Eulogio Rodriguez Jr. Ave

    PH,Metro Manila,Quezon City,1110

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  • G/F SM City Clark Tech Hub Bldg.

    6, M.A. Roxas Highway, Malabanias

    PH,Pampanga,Angeles City

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  • G/F Robinsons Cybergate

    J.P. Laurel Ave

    PH,Davao,Davao City

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  • SM Annex Ecoland, Quimpo Boulevard

    PH,Davao,Davao City

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  • G/F Felcris Central Mall, Quimpo Boulevard, Talomo

    PH,Davao ,Davao City

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  • Ground Floor Robinsons Cybergate Delta, JP Laurel Ave.

    PH,Davao,Davao City

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  • Lot 7E Trade Way, Portmore Informatics Park

    JM,Jamaica,Portmore St., Catherine

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  • Avenida Reforma 12-54, Zona 9

    Edificio Grand Reforma 10

    GT,Guatemala City

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  • SP Dacudao Loop, Agdao

    G/F and 3rd floor Davao Finance Center

    PH,Davao Del Sur,Davao City

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  • 6730 S Tucson Blvd

    US,Arizona,Tucson,85756

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  • Office Level 2, Block A – East Wing, International Tech Park Hyderabad, Plot No. 17, Software Units Layout, Madhapur, Hyderabad, Telangana

    IN,Telengana,Hyderabad,500081

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  • 3662 Camp Wisdom Rd

    US,Texas,Dallas,75237

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  • 1000 Southlake Circle

    US,Georgia,Morrow,30260

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  • 7201 University Oaks Drive (suite 210)

    US,North Carolina,Charlotte,28262

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