Voiso

?? Contact center management has evolved—are you keeping up? In his latest article, Voiso's CRO Gregor Potocar explores the challenges contact center managers face daily and how Voiso’s cutting-edge tools empower them to thrive.?? From real-time dashboards that provide instant insights to AI-powered predictive dialing that boosts agent productivity, Gregor Potocar highlights how data-driven solutions are shaping the future of contact center operations. Curious about how Voiso can help you lead with clarity and confidence? Click below to dive into the full article! ?? #Voiso #ContactCenterManagement #AIInnovation #DataDrivenDecisions #CustomerExperience

?? Key takeaways from World Travel Market (WTM) London 2024 are here! ?? Our own George Steed and Souheil Naili who attended the event share the main insights gathered from attending the World Travel Market (WTM) London 2024.?? 1?? AI is revolutionizing travel: With automation reducing routine tasks, AI frees up time, minimizes errors, and brings precision to customer interactions—all while keeping experiences personal. Voiso’s AI-driven tools, like AI Speech Analytics, help travel companies tap into these efficiencies by enhancing agent productivity and capturing guest sentiment in real time. 2?? Omnichannel communication is essential: Today’s travelers expect seamless communication across multiple platforms, from phone to social media. With Voiso’s omnichannel platform, travel companies can meet customers wherever they are, delivering a cohesive experience that keeps engagement consistent, resulting in higher retention and loyalty. 3?? CRM integration is vital: Many travel companies have unique, in-house CRMs. Voiso’s flexible integration capabilities allow seamless connection with these CRMs, ensuring agents have instant access to essential customer data for fast, personalized service that builds lasting relationships. Stay ahead in the travel industry—learn how Voiso can help elevate your customer experience on our Travel & Hospitality solutions page. ?? https://lnkd.in/dHBxEpVn? #WTMLondon #TravelIndustry #CustomerExperience #Voiso #AI #Omnichannel #CRMIntegration #BusinessGrowth

? Premium customer service isn’t just a nice-to-have—it’s a must for building lasting relationships.? At Voiso, we believe in delivering an elevated customer experience that drives loyalty, trust, and growth. ?? In his latest article, Voiso’s Program Manager, Georgino Mansour, explains what premium service truly means and how Voiso’s tailored approach ensures our clients exceed their customers' expectations. From omnichannel support to AI-driven insights, learn how we’re raising the bar in CX. ?? ?? Read Georgino’s article here: https://lnkd.in/dSEVEdPg #CustomerExperience #PremiumService #CXInnovation #Voiso #ClientSuccess #BusinessGrowth #CustomerLoyalty

Did you know that 45% of outbound campaigns fail due to poor monitoring??? For businesses looking to grow, full visibility is no longer optional—it’s essential.,?? Here’s how Voiso’s AI Predictive Dialer empowers your outbound campaigns: ? Real-Time Metrics: Monitor key metrics like wrap-up time and call duration. ? Data-Driven Decisions: Adjust strategies instantly for maximum impact. ? Performance Boost: Improve agent productivity and campaign ROI. Studies show that businesses using live data see up to 33% faster decision-making and improve campaign performance by 25%.?? Book a demo today to unlock 24/7 visibility and transform your outbound campaigns: ?? https://lnkd.in/dZKj4Vyp #Voiso #OutboundCampaigns #AIPredictiveDialer #CustomerEngagement #BusinessSolutions

November Product Updates?? We’re excited to share our very first LinkedIn newsletter, bringing you the latest updates from Voiso. In this edition, we’re introducing: ? Rule-Based Chatbot: Automate FAQs and deliver personalized experiences. ? Collect Digits Node: Smarter data collection and seamless automation. ? Keyword Groups Reporting: A sneak peek at next month’s analytics enhancement. Our goal is simple: to help you streamline operations, improve efficiency, and deliver exceptional customer experiences. ??Click on the post to read our newsletter?and discover how Voiso is reshaping contact centers for the future. #VoisoUpdates #CustomerExperience #ContactCenterInnovation #AI

?? Revolutionize your call center with AI Speech Analytics! AI Call Summaries, a core feature of our AI Speech Analytics product, transforms how growing companies handle customer interactions: ?? Reduce After-Call Work by 50%: Free agents to handle 20-30% more calls daily. ? Boost Accuracy by 80%: Minimize errors, enhancing compliance and customer trust. ?? Improve Compliance by 90%: Protect your business with accurate documentation. With Voiso’s AI Speech Analytics, you can automate the mundane and focus on building connections. Discover how we can make your team more efficient today! ?? https://lnkd.in/d7bwWdSg #Voiso #AISolutions #SpeechAnalytics #BusinessGrowth #CallCenterTech

Did you know that just a 1% increase in FCR can lead to a 1% boost in customer satisfaction???? ?? Efficient?First Call Resolution?isn’t just about resolving issues—it’s about delivering seamless, frustration-free experiences that drive loyalty and long-term success. In our latest article, we explore: ? How AI-powered call routing can match customers with the right agents in real-time. ? The role of real-time analytics in optimizing service quality and boosting agent performance. ? Practical tips to improve FCR rates while reducing service costs by up to 20%. ?? Ready to unlock the full potential of your contact center??Dive into actionable insights and learn how Voiso empowers teams to exceed customer expectations. #Voiso #FCR #CustomerExperience #AI #ContactCenterInnovation #CustomerSatisfaction #CallRouting #RealTimeAnalytics

Did you know that businesses waste €825 million on unused software licenses every year? ?? With Voiso’s pay-as-you-go pricing model, you maintain full control over every license and fee. You only pay for what you need and you can cancel anytime with zero added costs. Our three monthly plans are: ?? Start-up: For the essentials. ?? Pro: Perfect for omnichannel contact centers. ?? Pro+: Ideal for enterprise-sized organizations. If these don’t suit your needs, we can create a Custom plan tailored just for you.?? ?? Ready to optimize your costs? Book a demo: https://lnkd.in/dSdzG2Xs #CostControl #SmartSpending #Voiso #ContactCenter #Efficiency

??? Voiso’s Global Reach: 6 Offices, One Mission With locations in dynamic Amsterdam, sunny Larnaca, innovative Limassol, visionary Dubai, tech-driven Singapore, and energetic Manila, Voiso is strategically placed worldwide to support our clients with local insights and global expertise. Why 6 Offices Worldwide? Diverse teams are proven to drive 19% more innovation and are 70% more likely to capture new markets. At Voiso, we believe in the power of diversity; not just in our teams but in our global footprint.??? Each office brings unique perspectives, creating a vibrant and innovative environment that drives success.?? And this is just the beginning.??? Discover more about our journey here! ?? https://lnkd.in/dMRb7iSp #Voiso #GlobalTeam #Innovation #WorkWithUs #GlobalOffices #VoisoCulture #WorkCulture

???Remote selling isn’t just the future—it’s the new reality. With 75% of buyers ready to connect digitally, today’s sales teams need to be equipped for a remote-first world. In his latest article, Muayad Al Kayyali dives into the strategies and tools that make remote selling successful, from multi-channel engagement to AI-driven insights. Curious about how to build trust and boost productivity in a digital sales landscape? Click below to read more! ?? #RemoteSelling #SalesInnovation #Voiso #DigitalSales #CustomerEngagement #SalesStrategy