?? Local caller IDs Drive 5x Higher Answer Rates Research shows that customers are far more likely to answer calls from local numbers. International IDs, on the other hand, are often declined, leading to missed opportunities and lost revenue. Here’s how Voiso helps you close the gap: ? 5x More Connections: Automatically match your caller ID to the recipient’s region for better trust and engagement. ? 120+ Countries Covered: Access local numbers with ease and connect with confidence anywhere in the world. ? Enhanced Sales Efficiency: Build trust and ensure your outreach efforts are never wasted. ?? Ready to connect smarter? Discover Voiso’s Local Caller ID solution today: https://lnkd.in/gfcxDrrb #Voiso #SalesOptimization #CustomerTrust #GlobalOutreach #LocalCallerID
Voiso
软件开发
Downtown Core,Central Region 6,780 位关注者
A simply powerful AI-driven contact center software
关于我们
At Voiso, we provide simply powerful AI-driven omnichannel contact centre software with omnichannel capabilities designed to transform the way businesses operate. Our innovative solutions enhance customer experience (CX), streamline workflows, and boost sales team performance, making us a trusted partner for companies worldwide. Key features of Voiso include: - Get up and running in under 24 hours. - Connect with customers in more than 120 countries using local numbers at competitive rates with our Local ID Dialers - Transcribe a 5 minutes call in 15 seconds in more than 10 languages with our Speech Analytics Feature - Make 4x calls per hour with our Predictive AI Dialer With Voiso, thousands of companies across the globe experience seamless operations daily, benefiting from our innovative technology and dedicated support. Join us and take your business to the next level with Voiso's AI-driven contact center solutions.
- 网站
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https://voiso.com/
Voiso的外部链接
- 所属行业
- 软件开发
- 规模
- 201-500 人
- 总部
- Downtown Core,Central Region
- 类型
- 私人持股
- 领域
- Outbound calls、Customer communication、VoIP、Customer support、Call center software、CCaS、Inbound Calls和AI tools
地点
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主要
9 Temasek Boulevard
#29-01 Suntec Tower 2
SG,Central Region,Downtown Core,038989
Voiso员工
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Maria Govakova
Head of Deal Desk
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Alex A
?? Head of Partnerships | ?? Driving Growth through Strategic Alliances | ?? Technology Solutions & Integration | ex-Pure Storage, ex-EMC
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Alen Smoljan
CPaaS | CCaaS | Revenue Operations | Business Operations | Sales Director | Managing Director | ex-Infobip
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Vladimir Fursikov
Head of product domain
动态
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Unlock Success with CSAT ?? The Customer Satisfaction Score (CSAT) isn’t just a number; it’s your roadmap to understanding how well your business meets customer expectations. ?? Companies that measure and act on CSAT see: ? Higher retention rates: Happy customers are loyal customers. ? Improved loyalty: CSAT identifies service gaps, so you can address pain points before they become churn. ? Stronger referrals: Satisfied customers bring new ones. At Voiso, we empower businesses to take their CSAT to the next level with: ? Real-Time Insights: Quickly identify customer sentiment and trends with AI Speech Analytics. ? Faster Resolutions: Speed up response times with Smart Workflows and predictive tools. ? Omnichannel Support: Meet customers on their preferred channels for personalized service. ?? Ready to transform customer satisfaction into growth? #Voiso #CSAT #CustomerSatisfaction #BusinessGrowth #CustomerRetention
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?? Voiso is attending Money Expo LATAM / Mexico 2025! ???? From February 26–27, we’ll be in Mexico City connecting with fintech professionals, investors, and industry expertsto explore the latest trends in AI-driven sales, customer engagement, and compliance solutions. At Voiso, we empower fintech businesses to: ? Enhance global trust with local numbers in 120+ countries. ?? Ensure compliance & security with AI-powered speech analytics. ?? Optimize customer interactions across WhatsApp, SMS, Telegram, and more. ?? Increase conversions with AI-driven dialers & automation tools. Our Senior SDR, Alberto Barrón, will be attending; reach out to him and connect! #MoneyExpoMexico #Voiso #FintechInnovation #CustomerEngagement #AIforFintech #OmnichannelSolutions
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?? 96% of customers say service quality impacts their loyalty. Are you meeting the challenge? In his latest thought leadership piece, Muayad Al Kayyali discusses why quality management is the backbone of exceptional customer experiences. Discover how Voiso’s AI-powered solutions are helping call centers thrive by delivering consistent excellence. ?? Have a read and learn more about how Voiso enables better Quality Management
?? Consistency. Efficiency. Growth. These are the hallmarks of a great call center, and they all start with quality management.?But QM isn’t just about monitoring calls, it’s about transforming every interaction into an opportunity for loyalty and success. In my latest article, I explore how?Voiso’s AI-powered tools?enable call centers to thrive in today’s demanding environment. From sentiment analysis to real-time data, discover how innovation can redefine your customer experience. ?? Read the article and discover how Voiso can revolutionize your business ?? #QualityManagement #CustomerExperience #Voiso #DigitalTransformation #AI
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?? The Omnichannel Revolution: Transforming Customer Communication In today’s digital-first world, customers expect seamless, unified experiences across channels. Meeting these expectations isn’t optional; it’s a necessity. In his latest article, Sinan Aks?z, Business Development Manager at Voiso, highlights: ? How omnichannel strategies improve productivity by 25% and customer engagement by 20%. ? The rise of messaging platforms like WhatsApp and Instagram DM as key customer touchpoints. ? Why real-time insights are the secret to mastering omnichannel communication. At Voiso, we empower businesses to meet modern customer demands with tools designed for efficiency and personalization. ?? Ready to elevate your customer communication strategy? ?? Read Sinan’s full article here: https://lnkd.in/dhpc_7iK #Voiso #Omnichannel #CustomerExperience #DigitalTransformation #UnifiedCommunication
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?? Join us at SIGMA Eurasia in Dubai! ?? Discover how Voiso, the AI-driven contact center software, can help you: ? Supercharge customer experience with omnichannel communication ? Boost compliance and security with AI Speech Analytics ? Make more calls and close more deals with our AI Predictive Dialer ? Eliminate wasted time with AI-powered Answering Machine Detection ? Enhance engagement with customizable self-service chatbots ? Expand your global reach with local numbers in 120+ countries ?? Find us at booth 133BR – we can’t wait to meet you! #Voiso #SIGMAEurasia #AIDriven #CustomerExperience #ContactCenter #AI #Automation
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?? Metrics are the Pulse of Your Contact Center ?? Here’s the reality: contact centers without real-time monitoring experience a 30% higher likelihood of unresolved queries, leading to inefficiencies and missed opportunities. Real-time decision-making in contact centers isn’t just about staying ahead; it’s about thriving. Tracking metrics like Queue Status and Call Abandonment Rate empower managers to act immediately, preventing bottlenecks and enhancing customer satisfaction. At Voiso, we don’t just allow you to keep tabs on your metrics; we deliver actionable insights that drive results: ?? Real-Time Dashboards: 65+ customizable KPIs provide full visibility for managers. ?? AI Speech Analytics: Delivers precise insights, empowering better customer experiences. ?? Seamless Metric Integration: From agent performance to campaign ROI, Voiso consolidates data for a holistic view. ?? Ready to take control of your metrics and elevate your contact center? Discover how Voiso can empower your business ?? https://lnkd.in/dQGDw7if #ContactCenter #VoisoSolutions #AIForBusiness #CustomerExperience #BusinessGrowth
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?? Q&A with Pratim Bhattacharya, Sr. Product Manager at Voiso ?? What makes a great product? Pratim Bhattacharya shares his perspective: ? Customer empathy is at the heart of every great product; understand pain points, integrate seamlessly. ? UX isn’t just design, it’s about creating effortless workflows for high-stakes environments. ? AI is transforming product management, making innovation faster and more personalized. ? The future? Hyper-personalization at scale, where every customer interaction is uniquely tailored. At Voiso, we build products that don’t just stand alone; they work for and with our customers. ?? Swipe through to learn from Pratim’s insights! #Voiso #QandA #ProductManagement #AI #CXInnovation #TechLeadership
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?? Accountability isn’t just a concept; it’s a competitive advantage. In his latest article, Sinan Aks?z unpacks how leaders can build a culture of accountability in contact centers, driving performance and customer satisfaction with tools like AI analytics and real-time dashboards. ?? Read the full piece by Sinan Aks?z and discover how Voiso’s tailored solutions help contact centers thrive in today’s fast-paced landscape.
?? Is accountability the missing piece in your contact center’s success? Employee disengagement costs businesses $355 million annually, and contact centers are feeling the impact. But accountability isn’t about micromanaging; it’s about clarity, fairness, and empowerment. In my latest article, I explore how strong leadership and?Voiso ’s data-driven tools like real-time dashboards and AI analytics can transform accountability into a competitive advantage. ?? Have a read and let’s discuss how to turn your contact center into a growth engine.#AIforSales #SalesTechnology #Voiso #SalesGrowth #CustomerEngagement #BusinessOwner
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??? Voiso is heading to SiGMA World Eurasia 2025 in Dubai! ?? From February 23–25, we’ll be attending SiGMA World Eurasia, showcasing how Voiso empowers iGaming companies with cutting-edge communication solutions. Why meet us at SiGMA World? ? Increase player engagement with AI-powered speech analytics and predictive dialers. ? Expand your reach globally with local numbers in 120+ countries. ? Boost retention & revenue through seamless omnichannel communication across WhatsApp, Telegram, Viber, and SMS. ? Ensure security & compliance with ISO 27001-certified infrastructure built for regulated industries. iGaming is more competitive than ever; let’s discuss how Voiso can help you streamline operations, enhance player experiences, and maximize revenue. ?? Visit us at Booth 133BR and let’s connect! #Voiso #SiGMAEurasia #iGamingTech #CustomerEngagement #ContactCenterSolutions
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