Vixen Labs now part of House 337

We have some big news to share. Vixen Labs has been acquired by creative collective House 337 as part of their strategic initiative to bolster their expertise in AI and broaden their customer experience offer. The acquisition recognises the exceptional work of the team creating user-centric and innovative conversational experiences. Read the full announcement below. https://lnkd.in/eJq5kbVM

another day another room full of people ready to learn about putting AI at the heart of their organisation. Thanks to USICA for the invitation to talk to their members about how AI can transform the world of education, supporting students and faculty with better services. And thanks to the T5 EVENT MEDIA LIMITED for being a great AV team! If you want to book me for your teams or organisation and see how House 337 can help build better experiences for your customers drop a comment below.

If we want our teams to have "AI Skills" we need to get much more specific. What you leaders mean really when they say they want their people to be using AI? Do you want them to know how to prompt? To know their way around all the tools? To work with AI as a co-pilot? All of the above. Sadly all to often I see leaders calling for "AI" skills for their teams but they've done little to grow their own skills and knowledge in this area. For leaders wanting to see Ai enable their organisation, the best way to do it - is to do embrace it yourself. Leadership by example is crucial in any transformation - the same goes here. #AiLeadership #DigitalTransformation

Very much looking forward to joining my chum Charles Cadbury on the AI stage tomorrow to chat about the Good, Bad and the Ugly of AI with amazing team from the IAB . If you’re at MAD//FEST LONDON tomorrow drop by and say hello! #madfest24

Siri is getting a BIG upgrade this summer. ChatGPT comes to the iPhone and your Mac can rewrite your instagram posts - but none of that is what’s actually important about Apple’s AI implementation. What really matters is EXPECTATIONS. We’ve seen time and again Apple isn’t always first, but what they do better than anyone is simplicity - with simplicity comes adoption - and when adoption rises, so does expectations. Expectations of what AI can do for you. 1 week on from the announcement of Apple Intelligence I thought I'd give you a breakdown of what you need to know from Cupertino’s One More Thing. #AI #appleintelligence #aistrategy

Did you know that over 60% of people in the UK and US use voice assistants like Alexa, Google Assistant and Siri? This presents a big opportunity for brands to enhance customer experiences via voice technology. Click the link below to learn about how Alexa can be utilised across different sectors. https://lnkd.in/ecnBB7N6

Should the ad industry view Mark Read's deepfake as a call to action? Jennifer Heape, Head of Product, spoke with Campaign UK about the importance of using problem solving skills to create frameworks for the ethical use of AI. “AI has the potential to bring about phenomenal positive change, yet like any powerful tool, it can be manipulated and misused. This should be a wake-up call not because it was an attack at the heart of adland, but because it illustrates how AI can be weaponised.” Jen explains. Read the full article here:?https://lnkd.in/ehJ8gm3Q

In just a few weeks, our team will be in London for the Financial Services Customer Experience Summit on 5 June. ??James Poulter, Head of AI and Innovation will take the stage to share the truths behind Next Level CX Strategies, and our team will be meeting delegates at our exhibitor booth. This is an opportunity to chat with the team in person, and get a first-look at our new products for the financial service industry. If you're working in financial services, get in touch for more information, along with an exclusive delegate discount.

It’s been a huge week in the world of AI and there is an awful lot to unpack, including the latest updates from #OpenAI and Google so if you’ve got questions and you want my answers, drop them in the comments and I’ll be unpacking all of it in a session on Friday

?? This one's for our connections in Financial Services.