Customer experience is crucial for Managed Service Providers (MSPs) in today's rapidly changing world. With a demand for more personalization and efficient service, innovation is key. Discover how AI-powered customer service solutions are transforming MSPs' customer connections and support. https://hubs.li/Q03b8dl30
Vivantio
软件开发
Boston，Massachusetts 3,232 位关注者
Vivantio is a leading provider of customer service management software and solutions for demanding B2B service teams.
关于我们
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations and customer service. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.
- 网站
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https://www.vivantio.com
Vivantio的外部链接
- 所属行业
- 软件开发
- 规模
- 11-50 人
- 总部
- Boston，Massachusetts
- 类型
- 私人持股
- 创立
- 2003
- 领域
- SaaS、B2B、Customer Service、Enterprise Service Management、Service Desk、IT Service Management和IT Asset Management
产品
![点击此处查看Vivantio]()
Vivantio
服务台软件
Our new product suite is specifically developed to meet and scale with the needs of growing B2B service teams. Each edition of the service management platform contains features to help service teams in small companies, right through to large enterprises managing multiple teams in IT, Customer Services, Operations, HR and more. The four editions, Value, Vital, Velocity and Vision, are built on a single unified platform and can be used for both internal and external customers. ? VALUE: For those looking to centralize customer service operations and provide their teams with the tools to succeed ? VITAL: Designed for growing service teams looking to improve their operations, improve efficiency and reduce costs ? VELOCITY: Built to scale and meet complex service management needs across multiple teams and departments ? VISIONARY: A totally flexible solution for global enterprise companies looking for white glove service
地点
Vivantio员工
动态
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Unlock the full potential of your B2B customer service with Vivantio! Elevate customer loyalty and advocacy through our cutting-edge platform that streamlines operations and boosts interactions. Discover for yourself how exceptional service can drive your business growth. #CustomerSuccess #BusinessGrowth https://hubs.li/Q03b7T4B0
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B2B customer service goes beyond solving problems—it's about building lasting partnerships, refining support tactics, and harnessing automation to boost satisfaction. Discover these top 6 B2B customer service practices and create seamless experiences that enhance customer satisfaction and retention. https://hubs.li/Q03b80c50
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In today's fast-paced business world, efficiency is crucial. That's where ITIL comes in. It's not just guidelines; it's the key to transforming IT chaos into smooth operations. But how does it work? Discover for yourself how ITIL can help you work smarter, not harder. https://hubs.li/Q03962Yk0
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Teaming up with industry giants like Salesforce and Microsoft can revolutionize the game for companies in the SaaS and Customer Service Management fields. These collaborations offer smooth integration with popular platforms, boosting efficiency and elevating the customer experience. Learn how to leverage APIs to unlock new growth and discover the power of ISV partnerships! https://hubs.ly/Q0395J430
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Discover how predictive analytics is revolutionizing service management. See how it empowers teams to foresee customer needs, craft personalized experiences, and boost satisfaction and loyalty. https://hubs.li/Q0381Yq70
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Adopting facilities service management can give your team the tools to do more, be in control and improve services delivery. Learn more here: https://hubs.li/Q0382lns0
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Facing challenges with service bottlenecks, sluggish response times, or poor customer service? Discover how ITSM automation, self-service portals, and AI-driven insights can empower Independent Software Vendors (ISVs) to streamline operations, minimize downtime, and boost customer satisfaction. https://hubs.li/Q0381L-_0
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Self-service offers customers multiple ways to interact with your service teams, in a way that works for them. Discover how a self-service strategy can provide your customers access to information with a click of a button, streamline business processes, improve service efficiency and increase customer satisfaction. https://hubs.li/Q0370zts0
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