We’re thrilled to officially announce our partnership with Five9, a leader in intelligent cloud contact center solutions! Together, we’re revolutionizing customer engagement with groundbreaking Visual Sentiment Analysis technology, bringing unparalleled insights and personalized experiences to contact centers around the world. ?? With this partnership, VideoEngager integrates seamlessly with Five9 to empower businesses to: ? Enhance customer interactions through real-time sentiment detection ? Drive deeper emotional connections via visual communication ? Deliver next-level service, sales, and support experiences Our shared mission? To help businesses redefine the way they connect with their customers—through smarter, faster, and more human-centered technology. We’re proud to take this leap with Five9, combining their expertise in cloud contact centers with our peer-to-peer video chat and AI-powered solutions. ?? Read more about how we’re transforming customer experiences in the full press release: https://lnkd.in/g2xe_qka Let’s innovate together! ?? #CustomerExperience #VideoEngager #Five9 #Partnership #VisualSentimentAnalysis #CloudContactCenters
关于我们
VideoEngager is a San Francisco based software company, disrupting the $2 Trillion US market for consumer major purchases and customer support. Our video customer engagement technology revolutionizes the way major purchase merchants interact with their buyers. Using instant video calls and real time product demonstration, VideoEngager creates a video bridge from online selling to in-store selling, so major purchase merchants can dramatically shorten the sales cycle and move prospects quickly from “just browsing” to actually buying! VideoEngager is delivered as B2B SaaS.
- 网站
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https://www.videoengager.com
VideoEngager的外部链接
- 所属行业
- 软件开发
- 规模
- 11-50 人
- 总部
- San Francisco,CA
- 类型
- 私人持股
- 创立
- 2014
- 领域
- automotive、e-commerce、real estate、furniture stores、real-time video、real-time mobile interactive video、mobile video、video streaming、customer service、customer support、mobile和video support
地点
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主要
US,CA,San Francisco,94123
VideoEngager员工
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Val Babajov
Serial Entrepreneur ( 4 exits without VC funding) and investor in 20 startups. Founder, President and CEO of VideoEngager
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Joe Naylor
Founder, President & CEO of ImageRights International, Inc.
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Henrique Melo
Desenvolvimento Negócios | Gest?o de Projetos | Customer Experience | Inova??o | Gest?o Comercial e Alian?as | Planejamento Estratégico | SaaS |…
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Assen Kanev
General Manager, VideoEngager, Inc.
动态
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?? Exciting News from VideoEngager! ?? We’re thrilled to introduce Real-Time Visual Sentiment Analysis, our latest innovation in customer engagement technology! ?? Imagine having the ability to instantly gauge a customer's emotions during a live video interaction. With this feature, powered by cutting-edge AI, VideoEngager provides: ? Enhanced understanding of customer sentiment in real-time ? Actionable insights to improve interactions on the spot ? Stronger connections by tailoring responses based on emotional cues This game-changing tool empowers contact centers and sales teams to deliver more personalized, empathetic, and effective customer experiences. Check out this quick video to see how it works! ???? ?? https://lnkd.in/gY9C9Phe We’re proud to continue leading the way in revolutionizing video communication for businesses. What are your thoughts on the future of real-time sentiment analysis in customer engagement? Let us know in the comments! ?? #VideoEngager #CustomerExperience #SentimentAnalysis #AI #Innovation
VideoEngager Visual Sentiment Analysis with Emotion AI
https://www.youtube.com/
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VideoEngager is excited to announce some new functionalities for the premier secure video chat product on the market. We have create some quick demo videos to showcase #AWS #Verint #kiosk #Video #Chat #secure AWS Transcription:?https://lnkd.in/gPDvPk5E VideoEngager Kiosk Demo:?https://lnkd.in/g5VfQsTi VideoEngager Verint Recording Transcription -??https://lnkd.in/g3frmpw3
VideoEngager AWS Transcription Demo
https://www.youtube.com/
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VideoEngager helping #genesys customers boost their CX through the elite video engagement platform at #xperience 2024
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VideoEngager is a proud sponsor at Genesys Xperience 2024 in Denver, CO. We are an Elite Level AppFoundry Partner. Please join us at our booth - BS30 to learn more about the leading video solution for contact centers! #Genesys #Xperience #Xperience2024 #videochat #video #CCAAS
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VideoEngager had an amazing time at the Genesys LATAM Partner Conference. We look forward to building on the new relationships we formed here! Thank you everyone for making this happen! #genesyscloud #genesys #latam #video #videochat
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VideoEngager is honored to be a Gold sponsor at the Genesys LATAM Partner Conference in Cancun February (19-21) 2024. Join us to learn more about the leading video chat solution for Genesys Cloud in the LATAM region! https://lnkd.in/eHdMVMGx Reach out to our Sales Team if you would like to connect: [email protected] For a full description of the VideoEngager Genesys offering please see our Appfoundry listing: https://lnkd.in/eQsQU7wS #Genesys #genesyscloud #genesyscloudcx #videocollaboration #latam #video #appfoundry
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? Why settle for traditional phone support when you can elevate your customer experience with VideoEngager's cutting-edge technology? Seamlessly escalate from phone to video, providing a more personalized and engaging interaction. ?? Explore the Future of Customer Communication: ?? Demo Video: https://lnkd.in/gUGB59AJ ?? Key Features: 1?? Smooth Transition: Effortlessly move from phone to video without disrupting the customer experience. 2?? Enhanced Interactivity: Leverage the power of visual communication to connect on a deeper level with your customers. 3?? Personalized Support: Provide a tailored experience by utilizing video for a more human touch. 4?? Boost Customer Satisfaction: Stand out in the competitive landscape by offering a modern, integrated approach to customer support.
VideoEngager Escalating Audio Calls to Video Chat
https://www.youtube.com/
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Hey, VideoEngager Enthusiasts! We've got something special in store for you! Ready to take your engagement game to the next level? Dive into the world of seamless communication with our BRAND NEW demo videos for our seamless Genesys integration! Click-to-Video: Experience VideoEngager's Seamless Integration with Genesys CX - Engage your customers from anywhere - Website, Social Channels, Email, Etc... all with one simple click - Already Utilized by a multitude of customers for Banking, Technical Support, Healthcare and More! Check it out now: https://lnkd.in/d9R8bztU #genesyscloud?#genesys?#engagement?#videochat?#video #genesyscloudcx
VideoEngager Demo Videos
help.videoengager.com