Versatile Credit

“We invest millions of dollars to create an experience when a guest comes into the store, and there's one thing that kills the experience — it doesn’t matter how much effort you put in it or how much money you spend, and that’s anxiety or stress,” said Shawn Roberts, VP of Finance at the Dufresne Spencer Group. “We teach it and we coach […] experiential financing versus transactional financing. Experiential financing is getting them approved early in the experience. And the reason being is, every guest comes through the door they have this hidden anxiety meter that you can't see, but it's there, and that anxiety meter is very high. […] It doesn't matter how much you spend on the experience, if you can say the words to her ‘Congratulations, you're approved.’ that anxiety meter goes [down].” “A couple of great things come from that, if you can embrace experiential financing. One, you take the anxiety away. Number two […] you get to stop talking about stressful price and start talking about payment […] you've established what their buying power is.” Versatile Credit's CEO Ed O'Donnell recently joined industry leaders Chris Guido, Mitch Fadel, and Shawn Roberts at High Point, NC to explore the evolution of consumer financing in home furnishings, in a discussion moderated by Tom Russell, Editor-in-Chief of Home News Now. At Versatile, we empower merchants to build dynamic, multi-lender programs that seamlessly connect customers to the right financing options, quickly and effortlessly -- however they choose to shop. Our platform adapts to meet businesses where they are, integrating easily with existing tools and processes to streamline the experience for both shoppers and staff. Interested in optimizing your credit strategy and delivering a streamlined financing experience for your shoppers? Let’s connect today! #ExperientialFinancing #customerexperience #Payments #Financing #ConsumerFinance #Credit #FinTech

As consumer financing continues to evolve, so do the questions merchants are asking... How can I integrate financing into my business more strategically? Who is it helping - and how do I reach more customers? How can I make financing seamless for my team and my customers? At Versatile Credit, we’ve spent the last 20 years helping businesses answer these questions. That’s why we’re excited to be part of PYMNTS' Pay Later Unpacked event on March 26. Our CEO, Ed O'Donnell, will share how strong lender relationships, powerful optimization tools, and smarter financing workflows are helping merchants expand access and deliver a better experience for staff and customers. Register now! https://lnkd.in/ecJQHTAn

Versatile Credit has been named "Best Consumer Lending Platform" in the 2025 FinTech Breakthrough Awards! This recognition highlights our ongoing commitment to transforming consumer financing across verticals - helping businesses increase approvals, optimize credit programs, and deliver a seamless financing experience across every channel. “Our technology is designed to ensure customers have access to a full spectrum of financing options wherever and however they choose to shop. By embedding financing seamlessly into the buying journey, we help businesses reduce friction, increase consumer confidence, and drive better outcomes for customers and merchants,” said Ed O'Donnell, CEO of Versatile. “We’re honored to accept this award from FinTech Breakthrough and remain committed to delivering innovative solutions that empower businesses to take control of their credit strategy – helping them optimize their financing programs, simplify the experience for shoppers and staff, and stand out in an increasingly competitive marketplace.” A huge thank you to FinTech Breakthrough for this honor and to our incredible partners, merchants, and lenders who trust Versatile to power and support their credit strategies. We’re excited for what’s ahead Check out the full press release here: https://lnkd.in/eQiz5PnB #ConsumerLending #LendingInnovation #CreditOptimization #CreditStrategy #Payments #FinTech #FinTechBreakthrough

“When customers see financing as an accessible, easy-to-use option, it gives them more confidence to select what they actually want,” said Vicki Turjan, President & COO of Versatile Credit. “Dynamic application routing — where the application can be tailored based on factors like the total purchase amount, the type of tires being purchased and even store location — means customers are matched with the right financing amount for their purchase, increasing conversion rates. Instead of a one-size-fits-all approach, financing is personalized to fit both the customer’s credit profile and the purchase they’re making.” Versatile Credit was recently featured in Modern Tire Dealer alongside leaders from Synchrony, Acima, American First Finance, and Snap Finance to discuss how tire dealers are evolving their approach to consumer financing. Tire dealers face a growing challenge. Customers expect choice when it comes to financing, but offering multiple options often means juggling fragmented systems, navigating multiple portals, and creating unnecessary friction. The result? Lost approvals, frustrated buyers, and missed sales. Versatile helps tire dealers take control of their credit strategy — connecting customers with prime, near-prime, and no-credit-required financing in a single, optimized workflow. Instead of disconnected applications and manual workarounds, dealers gain a seamless platform that streamlines multi-lender financing and integrates directly into how they do business, making it easier for both staff and customers. When financing works strategically, dealers don’t just offer payment options — they turn financing into a powerful tool to drive sales and revenue. Check out the full feature in Modern Tire Dealer! https://lnkd.in/eUDcRUsU #FinTech #Payments #CreditOptimization #CreditAccess #CreditStrategy #TireDealers #Automotive

Versatile Credit is attending ADSO Summit 2025! Patient financing is essential for making care accessible to all of your patients - but for many practices, it’s a complex and time-consuming process. Managing multiple lender portals, handling approvals, and navigating different workflows can create friction for both patients and staff. With Versatile, it doesn’t have to be that way. Our multi-lender financing platform streamlines the process, connecting patients to the right financing options in a single, seamless workflow. No extra steps, no added complexity - just faster approvals, higher case acceptance, and a better experience for both staff and patients. Attending ADSO? Let’s connect and explore how Versatile can help your practice optimize patient financing, reduce friction, and enhance the patient experience! #ADSO2025 #PatientFinancing #DentalFinance #CreditOptimization #CreditStrategy #PracticeGrowth #FinTech

We’re excited to attend Nationwide Primetime (Nationwide Marketing Group) and invite you to visit us at Booth #727! Don't miss our breakout session, "Consumer Credit Made Easy," sponsored by Wells Fargo Retail Services on Sunday, March 16th at 11:00 AM CST in Room 303. We’ll be diving into how multi-lender financing solutions can help your business increase approvals and capture more sales, streamline financing processes for staff and shoppers, and enhance the consumer experience with seamless, flexible options across the credit spectrum! Stop by, connect with our team, and discover how Versatile’s credit strategy solutions can drive growth for your business. See you there! #NationwidePrimetime #RetailFinance #CreditStrategy #CreditOptimization #ConsumerFinancing #Payments #Fintech

We are excited to announce Alec Okopal’s promotion to Chief Product Officer! “Throughout his time at Versatile, Alec has developed extensive expertise in our technology while also building strong relationships inside and outside the business. His journey reflects the culture we foster at Versatile, one that encourages curiosity, collaboration, and a deep understanding of our company, technology, and the challenges facing our partners and consumers. He pairs that knowledge with action-oriented, creative problem-solving, making a meaningful and lasting impact on our partners and the broader market,” said Ed O'Donnell, CEO of Versatile Credit. “We’re excited to see how his leadership continues to drive innovation and shape the future of consumer financing.” "Stepping into the role of Chief Product Officer at Versatile is an exciting opportunity to continue driving innovation alongside our world-class engineering and product teams. By working closely with our partners and merchants, we are focused on developing solutions that empower them to optimize their credit ecosystems – enhancing performance, increasing efficiency, and creating meaningful value in the market. Our goal is to build and deploy solutions that solve real challenges, deliver measurable impact, and strengthen our position as the leader in credit optimization," said Alec Okopal. Alec’s journey at Versatile showcases his deep expertise, commitment to innovation, and ability to drive meaningful change across our organization and the industry. His leadership will continue to shape the future of our products and enhance the value we deliver to our partners and the market. Please join us in congratulating Alec on this well-earned leadership role! #Leadership #Product #Innovation #CreditOptimization #Payments #FinTech

“We see households earning over $100,000 are increasingly applying for financing, with many falling into near-prime or no-credit-required categories,” Vicki Turjan said. Merchants “must recognize that their customers span a wide range of credit profiles and that failing to provide inclusive, full-spectrum financing risks delivering a suboptimal experience and potentially losing customers who are ready to buy but need access to flexible payment options.” Furniture Today recently featured Versatile Credit’s Vicki Turjan alongside leaders from Synchrony, Koalafi, Kafene, and Snap Finance to discuss how today’s economy is shaping consumer financing trends and what merchants can do to stay ahead. Demand for financing remains strong while consumers are navigating rising costs and increased financial uncertainty. Customers are looking for flexible, seamless financing options that meet their needs and budgets. At Versatile Credit, we help businesses build robust, responsive credit strategies that support all customers across the credit spectrum, from prime to near-prime to no-credit-required, all within a single, streamlined application available anywhere a buying decision is made, including in-store and online. A seamless, full-spectrum credit strategy doesn’t just help customers, it helps your business. When financing is integrated into the sales process effectively, it empowers staff to offer financing with confidence — increasing approvals, driving revenue, and creating a better customer experience. Want to learn more about how to build a credit strategy that works for your business and your customers? Let’s talk today! #Payments #CreditStrategy #CreditOptimization #CreditAccess #RetailTrends

"Navigating the current consumer financial landscape is difficult for subprime credit applications and subprime borrowing," says a recent PYMNTS Intelligence report. "Yet, access to traditional credit remains a major milestone for subprime borrowers. Despite systemic barriers preventing subprime borrowers from meeting this goal, the desire to improve credit standing and obtain a credit card or secure a loan is significantly higher among this group." How is your credit strategy meeting the needs of the non-prime, second-look customer? These shoppers aren’t just looking for financing, they are actively seeking ways to improve their financial standing. According to PYMNTS’ report, they are 3.6 times more likely to show interest in getting a new credit card than those with the highest credit scores. Yet, many credit programs fail to meet their needs, leaving them to turn to alternative options with high fees, limited approval amounts, or poor customer experiences. For retailers, this is both a challenge and an opportunity. If a customer is denied, what happens next? Without a secondary or tertiary option, they are more likely to walk away empty-handed, and that means losing both the sale and a long-term customer relationship. Subprime and no-credit-required financing options aren’t just a “nice-to-have”, they are a critical part of an effective credit strategy. At Versatile Credit, we help merchants build multi-lender financing programs that meet the needs of every shopper through a single, seamless application experience. Our platform ensures that customers are connected with the right lending options based on their credit profile and purchase needs, while also making sure they are approved for enough to complete their purchase, not just a partial approval that doesn’t help them. All of this is easily managed through a single platform, reducing complexity for staff and streamlining the financing process across channels, including in-store and online. Want to build an effective credit strategy that drives results? Let’s talk. #ConsumerFinance #CreditStrategy #SecondLookFinancing #RetailInnovation #InclusiveFinance #Payments #Subprime

Last week, the Versatile Credit team attended Merchant Advisory Group’s Payments MAGnified 2025 in National Harbor, MD. We had great conversations, attended insightful meetings and panels, and connected with both new and longtime partners. One of the biggest themes of the show? Omnichannel experiences and the importance of creating a seamless customer journey. Sam Miller, our Director of Marketing & Creative Strategy, shared this: “I had the opportunity to attend a few different sessions at MAG, including conversations with Douglas Raymond and Ben See from Fanatics. Their approach to omnichannel (fan) experiences really stood out. While Fanatics operates in a unique space, they showed how leveraging data, personalization, and seamless payments can drive conversions and build loyalty. When businesses remove friction and connect the customer experience across channels, they create better experiences and stronger results.” At Versatile, we help merchants put these concepts into action, helping them offer seamless multi-lender financing that meet the needs of their customers wherever and however they choose to shop, including in-store and online. Ready to streamline your credit strategy and drive more sales? Let’s talk about how Versatile can help! #PaymentsMAGnified #Omnichannel #CustomerExperience #Personalization #FinTech #CreditOptimization