User Interviews

With new integrations (Maze, Lyssna, & more!), seamless workflows, and updated pricing, it’s now easier than ever to unlock better insights from your unmoderated research ?? Source participants for surveys, user tests, or any research method of your choice. Start your next unmoderated project with User Interviews for: ?? The most comprehensive integration coverage ?? Fast, high-quality, low fraud recruiting—our specialty ?? Hands-off progress tracking and study management ?? Seamless workflows, no matter what tool you use Check it out here: https://lnkd.in/gGqa2wDE

We’re thrilled to announce a brand new course on the User Interviews Academy ?? Our ?? Integrations with User Interviews ?? course will teach you everything you need to know about choosing the best research tools and connecting them to UI. Hosted by our Customer Success Manager, Lindsey Huynh, the course curriculum covers: > An overview of why using integrations with UI just makes sense > The three types of integrations available to you (standard, redirects, and the Hub API) > Best practices and instructions for connecting a variety of calendar, video, testing, survey, and data tools ?? Start learning now: https://lnkd.in/e5wqkiFZ #uxresearch #researchops #unmoderatedresearch

The four pillars of building a research panel: ?? Logistical details and technical requirements ?? Big-picture management/ownership ?? The makeup of the actual participant panel ?? How you will handle incentives How to get started: 1. Rather than patch your panel system together from a combination of different services, choose a purpose-built panel management tool that will let you source, screen, track, and pay participants. 2. Choose an owner to maintain and manage your panel – a successful research panel is built on strong relationships, which need commitment, attention, and intention to flourish. 3. Recruit for diversity, and not just in terms of demographics. Think about all the attributes that can affect how someone might experience your product and respond to questions (i.e., customer status, brand awareness, product knowledge).? 4. Be aware of who you’re engaging and how they might perceive different kinds of incentives (e.g., Do you risk insulting high-profile participants by offering a token payment when access-based incentives would be more appropriate?) Remember: By recruiting and approving folks for your research panel, you’ve set the expectation that you’ll be communicating with them regularly and contacting them about studies. (Check out this article for helpful tips to deliver on that expectation: https://lnkd.in/gkrrprTy)

As a former research leader turned career coach, Roberta D. knows how daunting it can feel to consider a career change–especially when you’ve spent years honing your craft and feel a sense of identity in your role. But a researcher’s skillset is highly transferable to other exciting roles. Here, she breaks down four career paths to explore that are a perfect fit for your UXRs’ skills.

Want to run smarter, faster research? Growing fast means learning fast. Calendly needed a scalable way to understand new users' goals, refine onboarding, and prioritize features—without overloading their research team. ?? Thousands of insights in hours: Sprig’s in-app surveys collected 1,000+ responses in under six hours. ?? Effortless participant recruitment: Opt-in research panels through User Interviews’ Hub ensured high-quality interviewees. ?? Continuous user tracking: Goal completion metrics helped shape a more personalized onboarding experience. Read the Case Study to learn more ?? https://lnkd.in/eVUKtfEN

The best way to bridge the gap between research and revenue is by understanding the business ?? behind your product Here's a breakdown of Business 101 for Researchers, our free course led by senior UXR Eniola Abioye that addresses this critical topic: ??Part 1: Making Sense of the Business + Where Research Fits into Long-term Revenue Planning ? Understand the inner workings of your organization ? Dive into key concepts such as goal and opportunity sizing and incremental revenue ? See what it takes to confidently/actively participate in critical discussions on research’s business impact ? Part 2: Calculating ROI + Communicating Impact to Stakeholders ? Get the fundamentals of communicating the business impact of research ? Determine the best ways to calculate ROI of research ? Learn when and where to share information with key stakeholders ? Understand the types of insights that resonate with stakeholders and create maximum impact across the company Sign up and get the full course materials sent straight to your inbox so you can learn at your own pace, anytime ?? https://lnkd.in/emaf4ws5

I had a blast talking to Carol Guest and Erin May on their Awkward Silences Podcast about ResOps, empowering product teams, and of course a little bit about monkeys. Watch/listen to the full episode here: https://lnkd.in/gnqdwA2b

?? We're coming to you live from the Qualtrics X4 conference! Attending? Come stop by our booth (a quick jaunt past the Bain podcast) and join us and our friends at Marvin for dinner + drinks ?? on Wednesday evening RSVP here: https://lnkd.in/eZpnha-e

IC or Manager—which is a better fit for your #UX career path? Roberta D. shares pros and cons of UX management and offers self-reflective questions to help you decide. Read it on Fresh ?? Views: https://lnkd.in/gns3hEjr

New to our free research template library: A fast way to get feedback (from users or peers) on product experiences. Use it to ship more confidently ?? https://lnkd.in/eX95QmRB