Hatch

How John Wilson of Owned and Operated is using Hatch: Speed to lead, estimate follow up, aged lead nurture, customer re-engagement, marketing campaigns, and more. Get the full webinar recap and recording here: https://hubs.li/Q030wCKD0 #WebinarRecap #HatchAI #ContactCenter #OwnedandOperated #Scaling #LeadNurture

With Hatch AI CSRs doing the drudge work, the humans at Point Loma Electric and Plumbing now have time to focus on "money moves" rather than going through a list of 400 missed calls. Hear it from their Call Center Supervisor in this clip. Catch the webinar recap, highlight reel, and full recording here: https://hubs.li/Q030H_0l0 #LeadManagement #AI #ContactCenter #ServiceTitanIntegration #AI CSR #CustomerExperience

Third party leads, even those of the highest quality, will always have an inherently lower level of intent than your first party leads. Which means they require a slightly more aggressive strategy for follow up. Namely, more speed and more touches. Automation is what allows you to have an efficient, rinse and repeat process for this so that you can "unlock" lead aggs. In this clip, John Wilson talks about how he increased his lead agg set rate from 10% to 40% using Hatch. Get the full success story at https://hubs.li/Q032X5MY0 #HatchAI #AngiLeads #LeadManagement #SpeedtoLead #CustomerLTV #AICSR

Reliable Power Systems was attracted to Hatch for speed-to-lead and estimate follow-up, but they use it for far more than that. Campaigns include: -Speed to lead (digital sources) -Speed to lead (retail sources, thanks to @Wingen integration -Estimate follow-up -Canceled appointments -Pre-appointment price conditioning -Referrals -Membership renewals Takeaway: CRMs are great for storing contacts, not actioning them. Unlock a rinse-and-repeat method for actioning them, and your business will open up new revenue streams. Get the full success story here: https://hubs.li/Q0352M8x0 #HatchAI #LeadManagement #CustomerCommunication #CustomerExperience #ScaleYourRevenue

For Brown Roofing Company, Inc automated estimate follow-up helped increase their sales team's manual follow-up. Watch the clip to find out why. Get the full success story here: https://hubs.li/Q030J8Zr0 #HatchAI #AccuLynx #LeadManagement #CustomerCommunication

Training your bots to know their limits. In this clip, one of our customers shares how they set up their bots to "bail out" when something falls outside their scope, like a service they don't offer or a lead outside their service area. Instead of shutting down the conversation, the AI bot flags it for a team member to step in. Why? Because those moments matter: ?? Maybe the lead lives out of the service area but has another property nearby. ?? Maybe a quick referral turns into goodwill—and a future customer. Bottom line: It’s not just about automating; it’s about balancing efficiency with meaningful human interaction. Catch the webinar recap, highlight reel, and full recording here: https://hubs.li/Q030H-fB0 #LeadManagement #AI #ContactCenter #ServiceTitanIntegration #AI CSR #CustomerExperience

John Wilson of Owned and Operated on professionalizing your estimate follow-up. Bottom line: Give your salespeople 24 hours to manually follow up before the automated campaign goes out. No ifs, ands, or buts. If the automation does the work, they don't get full commission. This is a good way to incentivize your sales team while also ensuring that no matter what, every estimate gets followed up on, period. Get the full webinar recap and recording here: https://lnkd.in/eGZJsVS2 #WebinarRecap #HatchAI #ContactCenter #OwnedandOperated #Scaling #LeadNurture

Reliable Power Systems is one of 58 TurnPoint brands using Hatch to uphold tailored communication that makes customers want to do business with you. Highlights: - 3X set rate - 10-15% increase in revenue from unsold estimate follow-up - Exceeded revenue targets by 25% by being able to keep up with weather-related lead surges Get the full success story here: https://hubs.li/Q0352RDf0 #HatchAI #LeadManagement #CustomerCommunication #CustomerExperience #ScaleRevenue

Following up on unsold estimates is easily a full-time job. Hatch automates that outreach so that your inside sales reps only engage with the people who respond. In John Wilson's case, his team went from making 100 calls a day and engaging with five people to making 0 calls a day and engaging with 50 people. The result was a 2x increase in rehash revenue without increasing workload or team size. Catch the full success story at https://hubs.li/Q032VZnk0

Why speed to lead is essential: 1. Reach customers before your competitors 2. Set the bar for the customer experience 3. Increase conversion With Hatch, Brown Roofing Company, Inc has turned lead response time into a KPI. Get the full success story here: https://hubs.li/Q030J8z30 #HatchAI #AccuLynx #LeadManagement #CustomerCommunication #SpeedtoLead