UrbanPiper

We’re back with another episode of our Back of House series at UrbanPiper! This time, it’s with our Associate Director of Sales, Subhojit Saha. We could call him a veteran here, as he’s been with us pretty much since the beginning. From operations to sales, Subho (as everyone lovingly calls him) has worn many hats and has found his stride working with the restaurant community. The relationships he’s built with the community over the years speak for themselves as his reputation often walks in before he does. Tune in to hear his journey, straight from him. And if people like Subhojit are the kind you’d want to work alongside (yes, we have many leaders like him) check out our careers page linked in the comments below. #UrbanPiper #RestaurantTech Saurabh Gupta | Anirban Majumdar | Manav Gupta | Devarshi Jain

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“UrbanPiper isn’t just an order management tool—it’s the invisible force keeping restaurant kitchens running smoothly.” ??

Have you come across UrbanPiper? If not, let me break it down for you! And while we're at it, let's uncover some key Product Management learnings from their journey. ??? UrbanPiper – The Silent Engine Behind Your Food Orders "Swiggy, Zomato , direct website—managing them all is a nightmare!" UrbanPiper: "Why not handle everything from one dashboard?" While restaurants focus on making great food, UrbanPiper makes sure they never miss an order. ???? Here’s how they became the backbone of 35,000+ restaurants without most people even knowing: ?? 1?? One Dashboard to Rule Them All ?? Before: Restaurants managed orders on 5 different tablets. Now: One UrbanPiper dashboard syncs menus, inventory & orders across Swiggy, Zomato, Dunzo & more. PM Lesson: Consolidation > Chaos. ?? 2?? No More “Out of Stock” Surprises ? Runs real-time inventory checks so restaurants don’t accidentally accept orders for items they’ve run out of. PM Lesson: Proactively prevent customer disappointment. ?? 3?? Powering Direct-to-Customer (D2C) Sales ?? Helps restaurants set up their own branded ordering website, reducing reliance on aggregators. PM Lesson: Give businesses control over their own customers. UrbanPiper isn’t just an order management tool—it’s the invisible force keeping restaurant kitchens running smoothly. #ProductManagement #UrbanPiper #FoodTech #StartupIndia #PMWisdom UrbanPiper Saurabh Gupta Anirban Majumdar Manav Gupta

During Ramadan, restaurants become the heart of the community, creating spaces for shared meals and generosity.? Every iftar carries the warmth of coming together, the joy of breaking fast together, and the quiet kindness that defines this month. At UrbanPiper, we’re inspired by the dedication restaurants show during this time. To honor this beautiful spirit, we’re offering something heartfelt to restaurants across the Middle East: Sign up for an annual plan of UrbanPiper and receive two extra months completely free. Because the hands that serve deserve support too, especially during Ramadan. We’ll bring all your delivery platforms into one simple place, freeing your time to do what you love most—serving your community and sharing joy. This offer stands until Eid—because the spirit of giving deserves a little extra celebration. Ramadan Kareem, from our UrbanPiper family to yours.?? #UrbanPiper #RestaurantTech #RamadanKareem #Ramadan Saurabh Gupta | Manav Gupta | Anirban Majumdar | Renjith Prahladan | Arif Iqbal Bhuyan | Harshita Bakshi | Rida A. | Maiar Ibrahim | Shashank Pandey |

Running a restaurant is tough. We’ve heard it in every conversation we have with restaurant owners who pour everything into their craft. So why do they do it? Because, like artists, they create. And creation isn’t just about the food, it’s about bringing a vision to life, making it seen, and keeping it relevant. It takes problem-solving, persistence, and an instinct to adapt. That’s what stood out when we spoke with Voodoo Cafe. They faced challenges head-on, making deliberate choices to grow, strengthen operations, and build visibility. Every step reflected their commitment to something greater. There was too much to take away from their journey, so we turned it into a story. Swipe through to see how it all unfolded. We hope this serves as inspiration for restaurant owners facing similar challenges. Let us know your thoughts in the comments! #UrbanPiper #CustomerSuccess #RestaurantTech Saurabh Gupta | Anirban Majumdar | Manav Gupta | Lakshmi Soujanya K M (she/her) | Advait Makhija | Nadeem J. | Saurav Kumar | Graeme Brown

A new month, new teammates, and more reasons to celebrate!? We’re excited to welcome Balachandra Tonape and Rohith Jayaraj to UrbanPiper. Every new addition brings fresh ideas, energy, and expertise, and we’re looking forward to achieving great things together. Here’s to a strong start and many milestones ahead! #UrbanPiper #NewHires #RestaurantTech

What makes the Middle East such an exciting place to grow? In the past three years, it’s been one of our fastest-growing regions. From a small team working on the ground, we have now set up offices in Dubai and Riyadh, and we’re now working with restaurants across eight countries. The pace of change in the restaurant industry here is something else. More businesses are turning to technology to scale, local brands are expanding faster, and international names are entering the market to serve a diverse customer base. What’s made the difference for us is being right there working with restaurant owners, understanding what they need, and building for it. That’s also shaped the partnerships we’ve built with other tech companies in this space and the service we provide. This kind of growth doesn’t happen in isolation. It comes from trust. Trust between restaurant owners and the teams building for them, trust between the partners shaping this space, and trust in the potential of this region. That’s what excites us about this region. That’s why we’re here. #UrbanPiper #RestaurantGrowth #MiddleEast #CustomerSuccess Saurabh Gupta | Anirban Majumdar | Manav Gupta | Pizza Hut | popeyes | Hardees | Wimpy Restaurants | Tim Hortons | B.Laban - ?? ??? | Nando's Qatar | Rebel Foods | Papa Johns | Jollibee Group | Shawarma House | Raju Omlet | Sushi Library | Allo Beirut | Firehouse Subs | Dunkin KSA | Operation: Falafel | Costa Coffee | Zaatar W Zeit | Cold Stone Creamery

India loves its coffee! And if barista-made, premium coffee is your go-to or to-go order, whether you're on the road or even at home, Wild Bean Café makes it happen! Wild Bean Café partnered with us over a year ago to streamline their online order management on Swiggy and Zomato. Since then, it's been a story of success and scale! With their growing success online, we're now seeing more and more convenience stores popping up at Jio-bp stations across the country. Recently, Pavitra, our Product Sales Manager, and Subhojit, Associate Sales Director, met with Sachin Agarwal, Senior Manager, and his team at one of their outlets to discuss further scaling the number of locations. We're super excited about the projected growth by the end of the year! It’s fitting to say that we are proud to power the convenience of quality food and beverages available across India with Jio-bp! #UrbanPiper #CustomerSuccess #RestaurantTech Manav Gupta | Saurabh Gupta | Anirban Majumdar |

?? Big News: UrbanPiper x Odoo! ?? We’re super excited to announce that UrbanPiper is partnering with Odoo to help restaurants streamline their online business by integrating all their delivery platforms directly into Odoo. Thousands of restaurants worldwide rely on Odoo to manage their operations. And at an Odoo Community Days event, we had the opportunity to interact with Fabien Pinckaers, where we saw firsthand the incredible potential of working together. With this integration now in place, restaurants can now centralize order management, sync menus, update stock in real time, and access advanced analytics tailor-made for their growth, all within their Odoo system. As our global presence continues to expand, this partnership couldn’t have come at a better time! Hear what Mohammed Aasif Ghanchi Product Owner, Odoo and Saurabh Gupta, Co-CEO, UrbanPiper had to say about this partnership! And a special thanks to Mantavya Gajjar for driving the seamless integration! We’re looking forward to what’s ahead. Stay tuned for more updates! #UrbanPiper #Odoo #Partnerships #RestaurantTech Anirban Majumdar | Manav Gupta | Anshul Gandhi | Sonal Joshi | Amir Siddiqui | Fabrice Henrion |