UpperEdge, LLC

The November edition of our UpperEdge Insider newsletter is here! Read the full edition below for: -Quick news updates on key #ITvendors that impact customers -A vendor selection checklist -Negotiation tips for #Workday and #Salesforce ...and more!

#Microsoft customers - starting April 1, 2025, there will be price increases to #PowerBI and #TeamsPhone. There will also be a new "flexible" billing model for #M365Copilot that customers can access for a premium cost, available December 1, 2024. These pricing changes are approaching quickly, and your organization must prepare to tackle them at your next renewal. Check out this blog post for information on how to navigate your upcoming negotiations >> https://hubs.ly/Q02Z3svg0

Yet another #Salesforce executive is leaving the vendor, with Clara Shih announcing her departure from the company after four years. Shih was #SFDC's Head of AI and played a key role in the development of Salesforce's #GenAI's growth. Shih will head to Meta, where she will lead their new Business AI group. Check out the infographic below to see all of Salesforce's recent executive changes. This information could help create leverage in your upcoming renewals!

We're excited to announce that UpperEdge is #hiring for multiple positions across Sales, Delivery, and Technology in the Greater Boston area.?We are seeking passionate individuals to join our dynamic, growth-focused team that’s dedicated to providing exceptional value to our clients.? ? To learn more about all our all open positions, please visit: https://lnkd.in/eAzgMdr2

#Salesforce’s new #Agentforce offering seems to be a culmination of capabilities from recent Salesforce acquisitions. But what does #SFDC's commitment to buying mean for customers looking to adopt Agentforce and navigate the complex #GenAI ecosystem? Read our latest blog post for a better understanding of Salesforce's recent acquisitions and how they impact Agentforce >> https://hubs.ly/Q02XWn0K0

Watch our latest video podcast to explore #GenerativeAI's impact on your #MSP relationships, specifically in the field services sector!

#GenAI can greatly impact the ability to streamline and automate certain #FieldServices tasks, but organizations need to have a comprehensive understanding of the challenges that come when implementing #GenerativeAI and the overall impacts on costs. In our latest video #podcast episode, our Managed Services expert advisor discusses the challenges and rewards of incorporating #GenAI into your field services environment. Listen to the full episode here >> https://hubs.ly/Q02XqzBm0

With the 2027 deadline to migrate from #ECC to #S4HANA approaching rapidly, customers have the unique opportunity to engage in a more holistic approach to their #SourcingStrategy. For example, your #Phase0 approach will have a great impact on the rest of your transformation and must be taken seriously to avoid costly missteps later down the line. Read the full article below to learn more about navigating #MutliPhase transformations here >> https://hubs.ly/Q02XkrDm0

Does your organization have a plan of action when it comes to #Salesforce negotiations and renewals? Our expert #SFDC advisor gives his guidance and tips on how to approach these deals in our latest on-demand #webinar! Achieve the best deals by learning how to leverage Salesforce's goals, different strategies for negotiations, and what common pitfalls to avoid. Download the #webinar here >> https://hubs.ly/Q02X74k70

#Microsoft recently released their #FY25Q1 earnings, reporting a strong quarter tied to #cloud revenue. Understanding the specifics of your key vendors' earnings can increase your leverage when it comes time to negotiate.? ? Check out the #infographic below for key highlights from the call including revenue numbers, quotes from #MSFT executives, and product pushes! For a more detailed recap of the call, listen our expert #MSFT advisor's podcast here >> https://lnkd.in/eJXG6J7v