UNLIMITIT

At Servicely AI isn’t an afterthought - it’s in our DNA ! We weren’t built for the AI era; we were born in it. While others bolt AI onto legacy systems, we’ve embedded AI deep into our platform from day one. The result? An AI-powered service management experience that doesn’t just automate tasks but drives real business outcomes. Stay tuned as we cut through the AI hype and show you how our industry-leading platform turns intelligence into impact. #AI #ServiceManagement #Automation #BusinessValue

Writing email communications is probably the last thing your agents want to spend time on after solving a persistent problem or resolving a request. Let's leave the email composition to AI, so your service agents can focus on what they do best. Have a look at how Servicely's native GenAI can take on this task for the team ?? #servicemanagement #ESM #ITSM #GenAI

And that’s a wrap for team UNLIMITIT It was a whirlwind trip with engaging conversations, meeting new people and exciting opportunities plus an event!! See you next time Cape Town Thank you Dion Williams Dewald Du Plessis Chris Visagie Clinton O'Kelly #itsm #digitalpotential #agenticAI #futureitsm

Oh hey… something looks different? ?? Your eyes aren't deceiving you, Servicely has a fresh new look… and a brand new website! ?? Sleeker, more vibrant, more… Servicely. We’ve been working hard to refine our look to better represent who we’ve evolved to be today and where we’re going tomorrow. Our website has a fresh look but also contains a wealth of newly added information about the Servicely platform and the wide range of solutions that operate on it, from ITSM to HR Service Delivery, Project Portfolio Management to SecOps. We’re excited to share how Servicely can transform service management across the whole enterprise, and augment human expertise with the power of AI and automation. Check out the new site here: https://www.servicely.ai/ #Servicely #ServiceManagement #ESM #ITSM #announcement #technology #brand

New year... new ITSM? ?? Much like junk food and bad habits, an ITSM that's not treating you right should be left in 2024. Are you seeing these signs? Read the full blog: https://lnkd.in/dZyC6_Ew #ServiceManagement #IT #ITSM #ITServiceManagement #Innovation #technology

Excited to share our collaboration at #Future_ITSM, focusing on the value of #ITSM for organizations, especially through automation and #AI. We're eager to engage with industry peers and learn from their insights. Explore how UNLIMITIT can assist you in realizing your #digitalpotential. See you there ??

AI here, AI there, AI everywhere! ?? It's more prevalent than ever in the software and platforms we use, but what can you do with it? We've compiled 6 of our favourite practical applications of AI in service management, which should give you some ideas on where to start. ?? Read here: https://lnkd.in/gZZ7JKmP #ServiceManagement #ESM #ITSM #AI

Thank you Jamie and team, was an absolute pleasure working with you.

?? Exciting News! ?? The latest release of OpenText Service Management is now available, packed with powerful new features: ? 58 new HR catalog offerings: From leave of absence to job offer approvals, our expanded catalog now includes generative #AI capabilities and seamless integrations with #SAP SuccessFactors and Workday. ?? Consolidated inbox for service desk agents: A game-changer for productivity, allowing agents to manage tasks, requests, incidents, and more—all in one place. ?? Aviator powered by Llama 3.1: Our #generativeAI virtual agent is now even smarter, thanks to the latest LLM update and fine-tuning with ITOM documentation. Expect more accurate and insightful responses! Read the quarterly releases blog for all the details: https://bit.ly/3Znqsrh #ITSM #AI

This is truly exciting news for #ITSM and #ESM! A potential game-changer that promises impacts across the practice, enhancing efficiencies. A big shoutout to Servicely for this exciting development.