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UnityBPO

UnityBPO

医院和医疗保健

Albuquerque,New Mexico 957 位关注者

Serving as a Lifeline Between Caregivers, Patients and Their Families. Pioneering Healthcare, Technology & AI Innovation

关于我们

At UnityBPO, we serve as a lifeline between health organizations and their clinicians, staff, patients, and members, helping them navigate complex IT and insurance challenges with an unparalleled customer experience. Led by Steve Wade, our CEO with over 20 years of IT industry experience, we strive to be a premier healthcare End-User services company. Customer service is our spiritual essence. Why Clients Choose Us · Proven Results: Whether remote or onsite, our Concierge solutions help reduce costs, increase efficiency, and boost provider productivity while improving Customer Satisfaction. We help you achieve your goals and set the standard for what exceptional healthcare IT should be. · Pragmatic and Trusted Approach: Known for our best practices, experienced workforce, and co-sourcing partnerships, we complement internal teams by allowing talent to work at the top of their license while we drive front-line customer experience. · Innovative and Ethical: We are recognized for our integrity, commitment to results, and ability to deliver cutting-edge IT and AI-driven solutions and support that create lasting value. o AI-based virtual care platforms to enhance patient engagement and streamline operations. o Automated workflow solutions for home care and healthcare environments. o Eligibility automation platforms for health insurers to reduce administrative burden. What We Do · Transform Member Services: Our call center is a high-performing, concierge, member services operation that helps insurers retain policyholders. We assist members in understanding their health insurance plans, claims, benefits, and coverage while ensuring every interaction is a positive and seamless experience. · Reimagine Field Services: As hospitals face challenges with remote IT teams, our onsite HealthPlace ServicesSM teams ensure clinicians get hands-on, in-person help when and where they need it. We fill this critical gap, enabling providers to deliver

网站
https://www.unitybpo.com
所属行业
医院和医疗保健
规模
201-500 人
总部
Albuquerque,New Mexico
类型
私人持股
创立
2016
领域
home health、post acute、acute care、telehealth、patient experience、provider experience、clinical contact center、patient contact center、EHR、EMR、TaaS、DaaS、Hospice、Hospital、Clinicians和Nurses

地点

  • 主要

    4100 Osuna Rd NE

    STE 3-301

    US,New Mexico,Albuquerque,87109

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