Uniply empowers scalable growth by measuring your customer journey and guiding your team toward unified execution. Mapping your customer journey isn’t enough any more. We help you act on it.
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Did you know that companies spend $3500 per employee on #SaaS tools? It’s time to make a change. Discover how simplifying your tech stack can transform your business’ execution and #Growth! #Execution #Unified #B2B #CustomerJourney #Startups https://lnkd.in/eRJSBjVE
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The pinnacle of unified execution for a #b2b #saas company is to have a shared and adaptable understanding of their customer journey - end to end. There are two key building blocks to achieve this: 1) Teams must be unified throughout the #customerjourney. When each teammate understands their role along a journey, they are able to work TOGETHER to achieve new levels of unified execution. 2) #Execution insights must be aligned along the customer journey. When aligned, time and performance can be adapted to execute as the customer journey evolves. Once b2b saas teams have a sharable and adaptable understanding of their customer journey, each week, month, and year reflects new milestones.
The pinnacle of unified execution for a #b2b #saas company is to have a shared and adaptable understanding of their customer journey - end to end. There are two key building blocks to achieve this: 1) Teams must be unified throughout the #customerjourney. When each teammate understands their role along a journey, they are able to work TOGETHER to achieve new levels of unified execution. 2) #Execution insights must be aligned along the customer journey. When aligned, time and performance can be adapted to execute as the customer journey evolves. Once b2b saas teams have a sharable and adaptable understanding of their customer journey, each week, month, and year reflects new milestones.
Did you know that companies spend $3500 per employee on #SaaS tools? It’s time to make a change. Discover how simplifying your tech stack can transform your business’ execution and #Growth! #Execution #Unified #B2B #CustomerJourney #Startups https://lnkd.in/eRJSBjVE
“Don’t underestimate the importance of data and system alignment to whatever deliverables you are aiming to execute on. If you don’t have your data and systems unified and a common methodology planned for that rollout, it makes the work very difficult.” - Ryan Eckenrode It is all too common in #b2b #saas to have siloed execution as a result of system or data fatigue. Teams have too many tools and an overwhelming amount of information to sift through and share. This bottleneck hinders execution, delaying action. Unifying systems and data along #customerjourneys enables teams to improve their #execution. When there’s a single source of truth - and a single source of data - your team is empowered to deliver at their best.?
What else goes into the Unified Execution Score?? Not only does the UES? break down intelligence by time and performance, it empowers #b2b #saas teams to measure execution and act on insights in each phase. From “start to life”, a customer moves through several phases, which contribute to churn or renewal. Each phase is allotted a portion of the total 100 UES? points, based on impact. Within each phase, the score is then further distributed between desired time and performance-based factors. The beauty? Each #b2b #saas company’s UES? is entirely unique. How would you score your phases?
A Unified Customer Journey that emphasizes measurability and actionability across teams is foundational for #b2b #saas companies. What does this mean? Essentially, this approach leverages the collective strength of cross functional teams and tools to enhance customer experiences, guided by a shared goal & informed by deep analysis of the #customerjourney - with a unified perspective. This isn't just about team alignment; it's about building a precise unifying metric that is based on key time and performance factors. At Uniply, we've synthesized these principles into a key metric: the Unified Execution Score?, or UES?. This metric unifies and ensures that every facet and functional team along the customer journey is measured and actionable. Here's a look at what we've created…
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#100DaysofAI has been a quick & user-friendly exercise to learn about many different AI tools. If you are curious about AI options, this is a great course to test the waters. On to Phase 2, focusing on AI for #sales, #marketing, and art creation. Feel free to ask me for recommendations as I am learning! #b2b #saas #execution
A Unified Customer Journey that emphasizes measurability and actionability across teams is foundational for #b2b #saas companies. What does this mean? Essentially, this approach leverages the collective strength of cross functional teams and tools to enhance customer experiences, guided by a shared goal & informed by deep analysis of the #customerjourney - with a unified perspective. This isn't just about team alignment; it's about building a precise unifying metric that is based on key time and performance factors. At Uniply, we've synthesized these principles into a key metric: the Unified Execution Score?, or UES?. This metric unifies and ensures that every facet and functional team along the customer journey is measured and actionable. Here's a look at what we've created…
? ?Unifier Spotlight Alert? ? We're excited to share the fourth part of our "Unifier Spotlight" series at Uniply. Our latest interview was with Ryan Eckenrode, a stellar Unifier. Check out the full article to learn more about Ryan - and how he orchestrates the Contractor Journey at Veriforce. https://lnkd.in/d-vzwAKV
Unlike other journey mapping tools, Uniply offers a simple, #Unified, and high-level #Execution Score created from an individual’s entire journey. This builds a culture of #Growth and continuous improvement. Learn how in our latest article! #b2b #saas #CustomerJourney #Startup https://lnkd.in/eG7pCHuB