Undergrads

It’s race day! ?? When serving royals and Fortune 500 executives, quality matters. So, how do you maintain quality across hundreds of staff all over the country? We follow a few basic principles. 1?? Be a leader - lead by example and others will follow 2?? Be kind - look out for others and be patient with their needs 3?? Have fun - enjoy the experience and make the most of it It’s not rocket science. Because our Undergrads work these events for side money instead of a career, they haven’t been burnt out by unpleasant experiences or seasoned tenure in hospitality. This leads to a more friendly face willing to go above and beyond, with a great attitude! Working in the premium locations provides students with an unforgettable experience and an opportunity to network. Also, who doesn’t love getting paid to have the best seat in the house! That’s just us though. What are your basic principles?

Biggest weekend ever! ??? ?? With Formula 1 pulling in close to 500,000 attendees per day and UT Austin (1) playing Georgia (4) in football on Saturday—Austin, Texas is rocking! We are thrilled to play a key roll in making the “Biggest weekend ever” hopefully the “Best weekend ever”. We kick today off in Austin, TX filling hundreds of bartender and server positions with our Undergrads at the US F1 Grand Prix! ?? If you’re in a premium suite this weekend, your drinks and food service will be brought to you by Undergrads?? This will mark our second year being the primary provider of premium food and beverage staff. Having completely redesigned and rebuilt premium structures, COTA really stepped up their game for the 2024 Grand Prix! With a 3:30 AM call time for check-in this morning, hearing the terms “fully staffed” this before sunrise never fails to get the team pumped up ahead of the big weekend. Now we need a bandwagon driver to support while we’re here. Who’s your favorite F1 driver that we should root for?

?? Just wrapped up our pre-event walk-through for LIV Golf Miami @ Trump National Doral, Miami!! Another day, another nationally recognized event made possible by Undergrads! ?? We are so excited to be out here in #Miami, not only displaying the scalability of our service as we continue to expand into multiple markets across the US, but also continuing our partnerships within LIV Golf! This now marks two out of two LIV Golf events in the US this year, all having their premium staff fulfilled entirely through Undergrads!! We have allowed all other vendors to stay focused on their core service offering, while handling the hardworking and friendly faces inside the #VIP suites & #concessions. Nearly 100 each day of the tournament! ?? Here are just some of the little things Undergrads does to separate ourselves from other #staffing providers: 1?? Pre-event walk-through and logistics dry-run day before the event to understand the layout and see the venue in the eyes of the staff! This is critical for communication, yet very few providers do this! 2?? On-site leadership at check-in to make sure questions are answered and everyone is where the client needs them. This is CRITICAL for retention the next day. Especially if someone has a poor experience, you want to be able to address that day of. 3?? We over-communicate any logistics, parking, and event expectations to the staff so there is zero confusion. Just show up on time and you are good to go! 4?? Lastly, we heavily rely on automations (shout out Zapier!) to allow for real-time updates and communication - keeping our staff happy and allowing us to meet our clients always-changing needs on event day! Looking forward to kicking this event off tomorrow with the Behind the Scenes Catering and Events team! Stay tuned!! ??