Unbabel

?? We're excited to see Slator highlighting our latest research! Our research team identified a critical issue in MT evaluation called "metric interference" (MINT), where using the same metrics for optimization and evaluation creates artificially inflated performance scores. As our Research Scientist José Maria Pombal told Slator: "This bias in evaluation erodes the trust users build for both the evaluation metric and the MT model." MINTADJUST offers a solution by correcting metric scores to better align with human judgments - especially crucial in the era of LLMs where these biases can be even more pronounced. Read the full article here ?? https://hubs.ly/Q03cK3q00 #translation #xl8 #t9n #MT #LLMs #AIResearch #Unbabel

??? Reflecting on last week's #HumanX2025 event where our CEO Vasco Pedro was part of the "Conversational AI and the future of customer engagement" panel. ?? The discussion with Amr Awadallah (Vectara) and Anna Barber (M13) highlighted how AI is reshaping customer interactions globally. Vasco brought Unbabel's unique perspective on multilingual AI technology and its critical role in enabling businesses to connect with customers regardless of language barriers. ?? These industry conversations are invaluable as organizations navigate the implementation of AI solutions. #EnterpriseAI #LanguageTechnology #Unbabel

?? HAPPENING TODAY: Unbabel's Co-founder & CTO Jo?o Gra?a takes the stage at #HumanX2025 for a powerful discussion on "AI at Scale: Transforming Enterprise Operations"! Join the session to discover how AI is revolutionizing enterprise operations and the role of human-AI collaboration in today's business landscape. ?? Today, March 11, 2025 ? 12:15 PM - 1:00 PM ?? Track Stage 2, Level 6 (Enterprise) Don't miss this opportunity to hear from Jo?o and other industry leaders on the future of AI in enterprise! #AIatScale #EnterpriseAI #Unbabel #AITransformation #TechInnovation

The reality of Enterprise AI? It’s complex, and implementation isn’t always straightforward. At HumanX next week, Unbabel's CEO Vasco Pedro will share insights on navigating the challenges of AI adoption, including: ? Overcoming organizational friction ? Executing strategic shifts ? Building resilience for long-term success Join us in Las Vegas for a candid conversation on making AI work in real business environments. Register here ?? https://hubs.li/Q039HCB70 #EnterpriseAI #HumanX

?? How ABOUT YOU saved six figures during Black Friday without adding headcount When managing customer support in 25 languages across 26 European markets, AboutYou faced a major challenge: handling seasonal spikes without constantly hiring new multilingual agents. With Unbabel, they: ? Achieved six-figure savings during Black Friday ? Maintained quality metrics in all markets ? Deployed the same agents across different language markets "Unbabel provided quick, straightforward processes from implementation to agent training and tool utilization, making it an efficient solution for our needs." —René Fischer, Senior Customer Service Controller & Product Admin Read the full case study to learn more ?? https://hubs.li/Q0390fKD0 #AITranslation #CustomerSupport #RetailTech

?? Our Co-Founder & CEO Vasco Pedro shares Unbabel's vision in TurnedVC's latest episode! In the interview, Vasco discusses how we're transforming global communication through AI-powered translation, the story behind Halo's neural interface for ALS patients, and the launch of Widn.Ai, expanding our impact in the AI space. From enterprise translation solutions to life-changing technology, discover how Unbabel is helping shape the future of AI. ?? Watch here ?? https://hubs.li/Q038qQRK0 #Unbabel #AI #Translation #WebSummit

How can you trust an AI translation? ?? At Unbabel, we make quality measurable! Our award-winning Quality Estimation empowers you with data-driven insights to understand translation quality across all your content. Try it out to see firsthand how our Quality Estimation works ?? https://hubs.li/Q035-7Y10 #AI #TranslationQuality #MachineLearning #Unbabel

We're very excited to share this one!??? Great to see Widn.Ai making quality scoring accessible through a simple API. They've integrated our #COMET and #QE tools in a way that makes sense for day-to-day operations - catch quality issues instantly, focus reviews where they matter, and scale across languages without the usual overhead. Anyone who's worked with AI translations knows the validation struggle. Having automated quality checks that actually work is huge for teams trying to scale globally. Props to the Widn.Ai team for making enterprise-grade translation QA accessible to everyone. This is exactly why we open-sourced these tools in the first place!??? #AI #Translation #Innovation

?? Join Unbabel at HumanX in Las Vegas to explore the future of intelligent automation. Hear from our co-founders, Vasco Pedro and Jo?o Gra?a who will be sharing their insights on transformative potential of AI and its role in shaping global business and communication. Don’t miss this opportunity to stay ahead in the rapidly evolving AI landscape. Reserve your spot now: https://lnkd.in/db5hYRHJ. #HumanX2025

?????Happy New Year from all of us at Unbabel! Thank you to all of our customers, partners, investors and colleagues around the world who helped make 2024 a great year. We look forward to another exciting year ahead as we continue to build the World’s Translation Layer. Wishing you all prosperous year ahead ??