Cartwheel

????This week, as we gather with our loved ones to celebrate Thanksgiving and create cherished memories, we’re reminded of what truly matters: family, connection, and time spent together. At Cartwheel, our mission goes beyond delivery management — we strive to help our partners save time so they can focus on what’s most important. This heartfelt message from one of our customers perfectly captures why we do what we do. We’re incredibly grateful for the trust and support of our partners and clients who make it all possible. Here's to creating more time for what really matters! ??

Still buzzing from last week’s big launch of Cartwheel Dispatch for Catering! ?? Here's why it’s a game-changer. This solution was designed to support the catering boom—especially the growing momentum of the Toast Catering and Events product—by helping restaurants seamlessly manage high-value catering deliveries with a network of 50+ trusted local DSPs. A huge shoutout to Kevin Polk and Jennifer Kalmbach, two of the leading DSPs in the The Local Delivery Coalition (LDC), for their close collaboration in fine-tuning this product. Your insights have been invaluable, and it’s fantastic to see the glowing testimonial from our first customer powered by Toast! If you’re an operator focused on catering, shoot me an email ([email protected])—I’d love to show how we can elevate your catering operations with a smart zero-cost strategy. Let’s keep the momentum going! ??

?? The holiday season is here, and catering orders are about to soar! ???? In his latest Fast Casual article, our Co-Founder and CEO, Alex Vasilkin, shares four essential delivery strategies to help restaurants maximize catering profits while ensuring every dish arrives party-ready. From choosing the right delivery partners to streamlining operations and structuring fees, Alex breaks it all down to help you thrive this holiday season. ?? Read Alex’s insights and learn how to make catering delivery a competitive advantage this holiday season: https://lnkd.in/dPsZt-7j Ready to elevate your delivery game? Book a meeting with us today: https://lnkd.in/dXgaYA-J

Last week marked an important milestone with the launch of Cartwheel Dispatch for Catering. This product has been shaped by 10 years of experience operating as a DSP in Los Angeles, collaborating with dozens of catering-focused partners like The RMDA in the last few years, and serving hundreds of restaurant brands today. It’s designed to help restaurants seamlessly manage high-value catering deliveries through our network of 50+ trusted local DSPs A big thank you to our DSP customers who have been using Cartwheel’s driver management software for years and are now part of this program, gaining additional business in the process. Cartwheel is the platform that pays for itself. For catering operators, this zero-cost strategy could help elevate delivery operations. Reach out if you'd like to learn more.

?? Big News: Cartwheel Dispatch for Catering is Here! We’re thrilled to announce the launch of Cartwheel Dispatch for Catering, a game-changing solution that empowers restaurants to seamlessly handle high-value catering deliveries through 50+ trusted local delivery service providers (DSPs). Here’s what makes it special: ? Accountability: Cartwheel ensures every DSP partner meets high standards for on-time, professional delivery, giving you peace of mind. ? Flexibility: Whether it’s peak holiday season or a last-minute catering order, our solution keeps you covered. ? Customer-Approved: Restaurants are already seeing the value of Dispatch—glowing reviews highlight its impact on operational efficiency and customer satisfaction. ??Best part: Cartwheel handles the entire delivery process seamlessly, letting you focus on great food while capturing every catering opportunity—all at zero cost to your business. As one of our first customers to try it out, Catalogue, put it: "Access to highly trained local delivery providers with exceptional on-time rates and white-glove support has helped us elevate our customer experience while safeguarding our bottom line." Want to learn how this can transform your catering business with our zero-cost strategy? Book a call: https://lnkd.in/dVnCWFSE

Happy Veterans Day to all! ???? While things are quiet today, it was the perfect chance to binge-listen to Q3 earnings calls from some of our key partners and customers. It’s inspiring to see the restaurant industry thriving, and I'm proud to be part of this journey as both a partner and shareholder. ? Here’s a snapshot: ? Olo: Added 5,000 locations ahead of Q4 goals and announced the upcoming launch of a new menu integration with ezCater to streamline catering operations. Congrats to Noah Glass and the team! ?? Portillo's: Successfully rolled out kiosks across all locations and is making strides with its “Restaurant of the Future” concept—a compact and efficient 6,200-square-foot design set to open in Q4 in Texas. With Michael Osanloo leading the charge, nothing says innovation like challenging the 'everything is bigger in Texas' mantra! ?? Toast: In their earnings call, Toast shared that they won Potbelly, highlighting strong momentum in the enterprise space, backed by continued investments in upmarket product capabilities. Congrats to Aman Narang and the Toasters! ?? Potbelly Sandwich Works: Celebrated record-breaking location growth with 8 new store openings and 32 additional franchise commitments in the third quarter. ?? While Cartwheel isn’t a public company (at least not yet!), we wanted to share some exciting Q3 partnership highlights: Olo: Went live and expanded with several brands through Catering+ product Toast: Doubled growth QoQ, with especially strong momentum in catering deliveries. ezCater: A top catering-focused enterprise brand successfully piloted our integration and is already rolling it out more widely. DoorDash Drive: Onboarded a 30-location chain with #HybridDelivery and secured a new Last-Mile Order Fulfillment (LOF) expansion. Uber Direct: Announced delivery.com (12,000 businesses) as a mutual customer and collaborated on a blog post highlighting Hybrid Delivery with Mr. Jim's Pizza If you’re part of our partner companies or a brand interested in learning more about our delivery solution within our partnership ecosystem, feel free to send me an email—I’d love to connect! [email protected]

?? We’re proud to be featured on Uber Direct’s blog this National Pizza Month! ?? Our latest blog post in collaboration with the Uber team dives into the benefits of Hybrid Delivery for pizza restaurants and beyond, showcasing how Cartwheel and Uber Direct help operators balance in-house and third-party resources for maximum efficiency. The post includes a case study with Mr. Jim’s Pizza, demonstrating the positive impact of our solution on delivery speed and customer satisfaction for the mid-market pizza chain. Read the full story on Uber’s blog: https://lnkd.in/dH9gRqSj

?? New Enterprise Customer Alert! We’re thrilled to announce that delivery.com, a platform serving over 12,000 businesses and 3 million customers nationwide, has chosen Cartwheel as their delivery technology provider! Our integration is already live and transforming their operations ?? With Cartwheel’s enterprise-grade technology, delivery.com has launched a Hybrid Delivery model. This allows them to maintain their own dedicated fleet while seamlessly integrating with national fleets like Uber Direct during peak times or overflow. This streamlines dispatch operations, reduces manual work, and delivers faster service to customers. “At delivery.com, we are committed to providing the best possible experience for our customers,” said Laurence Levine, Executive Head of delivery.com. “Cartwheel's deep integration across the restaurant tech ecosystem aligns perfectly with our goals” We’re proud to revolutionize the delivery experience—one enterprise customer at a time. ?? To streamline your delivery operations, book a call with us: https://lnkd.in/dbZ8yTY2 #deliverytech #hybriddelivery #customersuccess #innovation

Great news, Northeast folks! Cartwheel is now integrated with Relay Delivery, one of the top delivery providers in the Northeast, renowned for their extensive NYC coverage. With their trusted and reliable service, we're confident this partnership will make your delivery experience even smoother and more efficient. Relay allows restaurants to pay less when orders are batched, passing the savings directly to the business. Relay also pays its couriers an hourly wage + 100% of tips, incentivizing faster delivery times amongst their fleet. To learn more, book a call to talk to us: https://lnkd.in/dwg8EjpD

Is the future of #drone food delivery here? Absolutely! FSTEC 2024 was incredible and the highlight outside the conference walls was watching Papa Johns pizza delivered by drone, thanks to Yariv Bash and Flytrex team. "Pie from the Sky" is real—check out the video! ???? The 'Build vs. Buy' panel really stood out, featuring Sarika Attal from Papa John’s and Jeff Douglas from Potbelly, a long-term valued customer of Cartwheel and Olo. Huge thanks to our partners at Olo for years of collaboration — Nolan DeCoster, Sean J. Marrero, Sam Deacon. Shout-out to PAR Technology and ezCater's MSI for the fantastic happy hour ?? —Darrin Winning, Sofia Pilar, Rebecca Stinson, Elena Herscovitch, Taylor Matthews and to Toast for theirs as well — Scott Lobell, Mike Coffas, Alexander Becker. ?? It was great reconnecting with so many of our customers, partners and industry friends: Dino Northway, Ming-Tai Huh, Jenifer Kern, Michael Sien, Carl Orsbourn, Stefan Hertzberg, Chris Mickey, Matthew Benzel, Jared Pfeifer ?? Thanks to everyone we met and to the #FSTEC team — Marcus Viscidi, Joe Guszkowski and Innovator Alley hosts— Michael Schatzberg, Jimmy Frischling for an unforgettable event. See you next year!