Customer care has changed dramatically. Your #CallCenter needs to deliver a seamless, satisfying #DigitalExperience whenever and wherever your customers need it. The #TruExperience platform can help: https://ow.ly/Emn750LqM3j Let's talk: https://lnkd.in/eQYandp4
Truiem
信息技术和服务
Naples，Florida 351 位关注者
TruExperience?. How the world's leading Call Centers see themselves.
关于我们
Truiem's TruExperience? is a proven solution to optimize Call Center agent productivity. TruExperience simplifies everything. It informs your operational and financial decisions with critical service delivery data. Whether you’re starting with a single agent or managing 65,000 agents, we have a solution for you. TruExperience measures agents’ most impactful and expected service delivery experiences, enhancing operational efficiency, risk management, and governance. For more information, please visit https://truiem.io. #betterdata=betterdecisions
- 网站
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https://truiem.com/
Truiem的外部链接
- 所属行业
- 信息技术和服务
- 规模
- 11-50 人
- 总部
- Naples，Florida
- 类型
- 私人持股
- 创立
- 2018
- 领域
- IT Operations、Cloud Computing Solutions、IT Performance、IT Measurement和Digital Experience Platforms
产品
![点击此处查看TruExperience]()
TruExperience
Call Center Software
The TruExperience digital experience platform increases your Call Center agents’ productivity and experience. Call Center operations teams need to make timely hiring decisions. And they need to know definitively if if a candidate agent’s remote work environment can deliver what is required. Supervisors need to make sure calls are only routed to agents that can deliver the correct level of service. The TruExperience platform provides meaningful insights that enable analytic and remediation strategies. It manages information across all networks, applications, and services to provide an accurate view of an agent’s predicted experience. The data is enriched through integrations with ITSMs, workforce management, and voice systems, enabling all teams within an organization to make informed decisions. Better data enables better decisions. This results in higher CSAT, greater productivity, and reduced costs across agent FTEs, supervisors, business organizations, and support teams.
地点
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主要
获取路线
US，Florida，Naples，34102
Truiem员工
动态
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Finally – a clear line of sight to your #CallCenter team's actual IT experience. #TruExperience? keeps your IT services running flawlessly and your customers delighted. Learn more: https://ow.ly/6u8H50LYAI7 #BetterDataEqualsBetterDecisions #DigitalExperience #CXFearlessly
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The #TruExperience? platform provides #DevOps for #CallCenter environments. It continually fine-tunes the #DigitalExperience to help your entire organization achieve defined business objectives. #BetterDataEqualsBetterDecisions #CXFearlessly https://ow.ly/YYIq50LXwMZ
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Attention #SystemsIntegrators and #VARs! The Truiem partner team will work with you to integrate the #TruExperience? platform into your existing #CallCenter offering. Together, we’ll build a #DigitalExperience solution for your customers’ specific needs. Let's talk: https://lnkd.in/eQYandp4 #BetterDataEqualsBetterDecisions #CXFearlessly #Truiem
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The #TruExperience? platform measures the critical systems and supporting technologies required for #CallCenter agents to meet their most demanding business and financial goals. Sign up for a free consultation: https://ow.ly/YY2c50LOlmG #DigitalExperience #BetterDataEqualsBetterDecisions #CXFearlessly
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We are engineering-oriented, providing a positive #DigitalExperience for #CallCenters. Our #TruExperience? platform leverages agile principles of #DevOps for #ITOps, to reduce complexity and drive innovation. https://ow.ly/hC2f50N4yV8 #Truiem #BetterDataEqualsBetterDecisions #CXFearlessly
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To effectively assess and improve the #DigitalExperience of healthcare #CallCenter operations, a new approach is required. Consider the #TruExperience? platform. Watch our full preso to UnitedHealthcare: https://ow.ly/tptA50LOlee #BetterDataEqualsBetterDecisions #CXFearlessly
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A leading customer support #CallCenter leveraged #TruExperience? to enable its IT team to better manage chronic service delivery issues. Read Our Success Story: https://ow.ly/Yb6M50KGs5I #BetterDataEqualsBetterDecisions #DigitalExperience #CXFearlessly
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The #TruExperience? platform represents our passionate pursuit to assist today’s #CallCenters and #ServiceProviders. We help them speed adoption of technology to meet commercial objectives and improve the #DigitalExperience. https://ow.ly/hUGi50LYAZB #BetterDataEqualsBetterDecisions #CXFearlessly
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Finally – a clear line of sight to your #CallCenter team's actual IT experience. #TruExperience? keeps your IT services running flawlessly and your customers delighted. Learn more: https://ow.ly/6u8H50LYAI7 #BetterDataEqualsBetterDecisions #DigitalExperience #CXFearlessly
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