Trellis Strategies

Recently, Steve Smith and Amanda Glasscock visited Lone Star College-CyFair to deliver a one-of-a-kind customer service training. Attendees were engaged by the session’s interactive and fun format, which sets it apart from more traditional approaches. At Lone Star CyFair, the focus was on building meaningful connections between staff and students by understanding and meeting their expectations in every interaction. This approach went beyond surface-level tips like smiling and saying thank you, offering instead a novel, energetic, action-oriented experience that resonated with participants. By prioritizing a culture of customer service and belonging, Lone Star CyFair is ensuring these principles become part of the day-to-day experience for both staff and students alike.

Explore the latest insights in our Strategies 360 newsletter on LinkedIn! ? This month's edition spotlights the promotion of Allyson Cornett to Director of Research. Read our latest blog to gain insight into the challenges modern learners encounter as they juggle competing responsibilities and how you can meet their needs and enhance their educational journeys? Learn more about two of our free surveys that help institutions better understand and address barriers to student success. Catch up on recent events and watch on-demand videos by visiting our Past Events page at https://lnkd.in/gb3TKybT

Please join us in congratulating Allyson Cornett on her promotion to Director of Research at Trellis Strategies! With over a decade of experience across a wide range of research areas, Allyson has been instrumental in shaping our mission to deliver impactful insights and innovative solutions in higher education. She has led pivotal projects in our Learner Insights research, tackling topics from students’ basic needs to broader challenges in education and workforce development, solidifying her role as a cornerstone of our continued growth. We’re excited to see Allyson lead our research team into this next chapter, driving data-informed strategies that make a meaningful difference for learners, institutions, and communities.

Congratulations to Dr. Wynn Rosser on being named Texas’ next Commissioner of Higher Education by unanimous vote of the Texas Higher Education Coordinating Board. Dr. Rosser’s leadership builds on the Coordinating Board’s legacy of addressing critical challenges in higher education. His ability to bring together diverse stakeholders and foster collaboration will be instrumental in shaping innovative solutions for students, institutions, and employers across the state. “At Trellis Strategies, we look forward to growing our partnership with the Texas Higher Education Coordinating Board to serve students and institutions across Texas. Together, we aim to drive transformative initiatives that empower learners and strengthen outcomes statewide,” said Dr. Debra Chromy, President and CEO of Trellis. Learn more about Dr. Rosser's appointment: https://bit.ly/4fVGAXr

Thankful for our partners at Trellis Strategies for the continued support.

This week, Jacqueline Gibson Preastly, Ed.D. and Thresa Tyus, MBA, AFC visited the Grambling State University for an executive meeting with Grambling’s President, Dr. Martin Lemelle and members of his cabinet and leadership team.

Texas Business Leadership Council president Justin Yancy and Education Taskforce Co-Chair, Debra Chromy release statements congratulating Wynn Rosser on being named Texas Higher Education Coordinating Board Commissioner.

May Helena Plumb goes beyond amplifying voices—she brings diverse perspectives to life through her research. As a Research Analyst at Trellis Strategies, May specializes in capturing stories and insights through qualitative and mixed methods approaches. Holding an M.A. and Ph.D. in Linguistics from The University of Texas at Austin, she has applied her expertise to numerous reports, briefs, toolkits, and blogs. Check out her contributions and discover more from our talented Research Team:?https://lnkd.in/g9pYJXHq

Our recent webinar, Innovations in Assessment and Credentialing, is now available on-demand. Steve Smith lead a thought provoking discussion about alternative methods of assessing student learning and competency beyond traditional exams and grades, the value of digital badges, competency-based education, and micro-credentials in recognizing and validating skills. Special thanks to our guests, Dr. Jennifer Dirmeyer, Katie Sievers, and Dr. Kenyatta Lovett, Ph.D. Lovett for sharing their expertise and experiences with us. Watch now: https://lnkd.in/gG6gcRPs

Did you know parenting students experienced basic needs insecurity at higher rates than non-parenting students? Trellis Strategies Fall 2023 Financial Wellness Survey results?show 42% of parenting students experienced both food and housing insecurity compared to 26% of students who are not parents. Join researchers, Dr. Theresa Anderson, Allyson Cornett, and Dr. Renee Ryberg to learn more about the state of parenting student support across the nation. Register today! https://lnkd.in/gnvVnXX6