Travel Outlook – The Premier Hotel Call Center?

The hospitality industry continues to face unique challenges like staffing shortages, rising operational costs, and more tech-savvy guests. To stay competitive, hotels need innovative solutions. In our latest article, we explore how advanced AI technology is helping hotels overcome these hurdles. https://lnkd.in/e7DKbQsH

Want to increase direct bookings and close more sales this year? Don’t miss out on the Reservations QUEST Part Two: Upselling, Overcoming Objections, and Closing More Sales?webcast, hosted by Doug from the Kennedy Training Network!?The webcast will take place this Friday, February 21 at 12 pm EDT. Sign up for free, courtesy of Travel Outlook. https://lnkd.in/eMpDx9nK

As globalization connects us more than ever, hotels face the challenge of delivering personalized service to guests from diverse backgrounds. Conversational AI is the key to breaking language barriers, enhancing guest interactions, and improving operational efficiency. Discover how:?https://lnkd.in/eU4A8PMB

As hotels embrace new technology, AI plays an increasingly important role in enhancing guest experiences. A great example is how conversational AI works to bridge language barriers and transform international communication. With real-time, multilingual support, conversational AI opens up new opportunities for hotels to cater to a global audience. Learn how you can use AI to offer guests a truly personalized, efficient, and multilingual experience, ensuring guests worldwide feel welcome. https://lnkd.in/e7nYekHt

Join KTN’s next and final webcast of 2024 as Doug Kennedy shares highlights from KTN’s 2025 edition of his Reservations Sales QUEST training program. Learn easy-to-use tactics and real-world examples of sample dialogue that your team can use right away, including: - The interplay of voice and online channels. Why do they still call and email us? - Doing “The Basics” EXTREMELY well. - Using Investigative, “Conversation Starting” QUESTions, including updated versions of traditional probing questions. - Storifying Selling: Using “snappy taglines” to narrate the pictures they’ve no doubt already seen online and more… The webcast will take place this Friday, December 20 at 12 PM EDT. Sign up FREE here, courtesy of Travel Outlook, hospitality’s premier hotel call center and home to Annette, hospitality’s leading guest-led conversational AI virtual hotel agent. https://lnkd.in/g6_-UP-X

Travel Outlook, the premier hotel call center?, proudly announces a strategic partnership with?Larkspur Landing, a collection of, all-suite hotels located throughout Northern California and the Pacific Northwest. This collaboration will empower Larkspur Landing with?top-tier call center services?that prioritize guest satisfaction and operational efficiency enhanced by Larkspur’s commitment to create a 'home away from home' experience for their guests, as well as health and safety through their Rest Assured? program. https://lnkd.in/ePnMUp_g

Meet rising guest expectations while easing operational demands. Guest-led conversational AI streamlines routine tasks, enhances service, and helps hotels stay competitive in a tech-driven market. Here is how:? https://lnkd.in/ePJeEACE

Don't miss Doug Kennedy and KTN’s next webcast: Customer Hospitality Is Bigger Than Guest Service. The webcast will take place Friday, November 15 at 12 PM EDT. Sign up here for FREE, courtesy of Travel Outlook, hospitality’s premier hotel call center: https://lnkd.in/gYtKq7FU Topics include: ? A culture of hospitality must be organically grown and delivered from the heart. ? Hospitality experiences are your hotel’s best marketing tool, especially as AI-powered searches rely on reviews and not keyword stuffing. ? Strong hospitality cultures are deeply rooted in the decorum by which colleagues treat one another ? Building on the foundation of customer hospitality is good for business, but also strongly impacts staff satisfaction and retention from being part of a team that truly values kindness and generosity.

Don't miss Doug Kennedy and KTN’s next webcast: Customer Hospitality Is Bigger Than Guest Service. The webcast will take place Friday, November 15 at 12 PM EDT. Sign up here for FREE, courtesy of Travel Outlook, hospitality’s premier hotel call center: https://lnkd.in/gYtKq7FU Topics include: ? A culture of hospitality must be organically grown and delivered from the heart. ? Hospitality experiences are your hotel’s best marketing tool, especially as AI-powered searches rely on reviews and not keyword stuffing. ? Strong hospitality cultures are deeply rooted in the decorum by which colleagues treat one another ? Building on the foundation of customer hospitality is good for business, but also strongly impacts staff satisfaction and retention from being part of a team that truly values kindness and generosity.

Get ready for Doug Kennedy and KTN’s next webcast: The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences. The webcast will take place this Monday, October 21 at 12 PM EDT. Sign up here for FREE, courtesy of Travel Outlook, hospitality’s premier hotel call center. https://lnkd.in/g-E8xbR5