关于我们
Senior Living Operators rely on TouchPoint to transform their customer experience and improve their reputation. Our comprehensive platform allows you to seamlessly collect feedback, improve your online rankings, and communicate with family members. It's the perfect solution to optimize visitor engagement and reputation management. Our clients trust us to help them deliver great family and visitor experiences.
- 网站
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https://touchpointhc.com
TouchPoint的外部链接
- 所属行业
- 软件开发
- 规模
- 11-50 人
- 总部
- Lakewood,NJ
- 类型
- 私人持股
- 创立
- 2018
- 领域
- Visitor Management 、Real-time feedback、Social review generation、Skilled Nursing、Assisted Living、COVID-19 Screening、Surveys、Resident and Family Satisfaction、Visitor Experience 和Healthcare
产品
Striv360 Kiosk
访客管理系统
The Striv360 kiosk helps SNF's and ALF's better understand and connect with family members, resolve issues before they escalate, and improve community reputation through leveraging positive feedback. Our all-in-one kiosk also includes COVID-19 screening questionnaire and integrated thermometer. Key features include: - Visitor Management - Seamless and trackable check-in/check-out process - Collect visitor feedback in real-time - Real-time alerts for negative feedback - Automated google review generation from satisfied customers Our COVID-19 related features include: - Integrated infrared thermometer - Configurable screening questionnaire - Simple export of all screening data to excel - SMS/Email alerts when individuals are flagged