TouchPoint Support Services

TouchPoint prides itself on cultivating the next generation of leaders – passionate individuals who have chosen to become the best version of themselves and are dedicated to positively impacting our communities, associates, and the people we serve. By better educating current and future associates about the myriad of paths available to them at TouchPoint, they understand that our organization recognizes and invests in its people – because people are at the heart of everything we do. And just as important is the conclusion they reach: That a position at TouchPoint isn’t just a job. It’s a career. #ataleoftwotouchpoints #iamtouchpoint #touchpointcareers #compassgroup #liveyourpurpose #careerjourney

This Thanksgiving season, our Wisconsin Diversity and Inclusion Action Council (DIAC) team proved that gratitude is more than just a feeling—it's an action. They assembled 85 Thanksgiving meal kits for our incredible frontline associates to ensure that those who work tirelessly to support our mission can enjoy a heartwarming holiday meal with their loved ones. A huge shoutout to our dedicated DIAC team who went above and beyond to spread some holiday cheer and show genuine appreciation for our frontline heroes! #Thanksgiving #DIAC #DiversityandInclusion #Community #LiveYourPurpose #IAmTouchPoint

"I had done a lot of things in my career, but nothing was fulfilling," said Joshua Head, on how his desire for a career with purpose led him to TouchPoint. "Working in long-term care makes you realize how all of your work serves those that need help." His favorite part of the job is spending time with residents and his team. While his role as a Regional Director isn't always easy, knowing that he's making a difference in the lives of individuals makes even the most challenging days feel worthwhile. Joshua said, "I've worked in hospitals, and it's difficult to 'feel' the impact on patients the same way you do with residents. The smiles, the thanks, and the time spent sharing their lives makes it special." #NationalLongTermCareAwarenessMonth #LongTermCare #CateredLiving #iamtouchpoint #liveyourpurpose

High Impact Team (HIT) Zone Cleaning had been employed at several TouchPoint units since 2018. Without altering our proven 10-step core cleaning process, HIT Zone Cleaning created a controlled, consistent work tempo that ensured associates had a greater impact on hospital operations. With a core team dedicated to working each room, all cleaning was completed by 12:45 p.m. Early completion then released housekeepers to assist in throughput of dismissals, which ultimately led to reduced dismissal times. Read the complete case study: https://lnkd.in/eeBXTrKP #HITZoneCleaning #Housekeeper #CaseStudy #EnvironmentalServices #iamtouchpoint

"I've been doing this for 17 years and met so many different types of people. It's given me empathy to realize that we all come from different walks of life, have had many different experiences, and have all dealt with tragedy and hardship. Connecting with people when they're going through those moments and trying to figure out some way to make it a little easier is very meaningful to me." Searching for a career that makes a difference? Look no further than TouchPoint: https://lnkd.in/gCiBy4Uy #HumansofTouchPoint #ClinicalDietitian #novimichigan #Dietitian #iamtouchpoint

Congratulations to Stephanie Ortiz, Clinical Dietitian Specialist & Patient Food Service Liaison in Round Rock, Texas for submitting the winning design for the 2024 TouchPoint DIAC Community Impact t-shirts! Her design was incorporated into this year’s service project t-shirts, worn by associates serving our communities all over the nation. We are incredibly proud of our associates for their outstanding commitment to community service throughout 2024, demonstrating the true spirit of giving and making a meaningful difference in the lives of those around us! #TheWayForward #AwardWinner #TshirtDesignContest #CommunityImpact #DIAC #CommunityService #iamtouchpoint #liveyourpurpose

Jessica Johnson has worked in long-term geriatric care for the past ten years, and finds her work incredibly rewarding. Her favorite part of the job is seeing the success of nutritional interventions that she puts into place, as well as educating residents one-on-one. She makes sure to spend time with her residents individually, and loves talking to them about their lives. "I enjoy conversations with residents," she shared. "The stories and experiences they share are very memorable and stick with me." While COVID-19 changed the face of long-term care, Jessica is excited to see residents continue to branch out of the bubble of isolation. Jessica is passionate about her work, saying, "It feels great to know that I've made a difference in residents' lives!" #NationalLongTermCareAwarenessMonth #LongTermCare #CateredLiving #iamtouchpoint #liveyourpurpose

“My mom is a retired dietitian and my husband is a dietitian. We all have different areas of expertise – she was a food service administrator, manager and director, and he’s in nutrition informatics. The three of us are in the same field, but we do wildly different things. It makes for interesting conversations because there's still overlap between these different disciplines. So, we still can connect and understand each other's situations and experiences.” Connect with your future career at TouchPoint: https://lnkd.in/gCiBy4Uy #HumansofTouchPoint #Dietitian #NoviMichigan #HealthcareIndustry #NutritionInformatics #iamtouchpoint

HIT Zone Cleaning's data-driven design fostered collaboration, teamwork, accountability, and leadership among associates, resulting in a positive core culture change within the unit and a high level of peer-to-peer accountability. Not only that, but HIT Zone Cleaning got leadership more involved, with managers on the floor and responsible for providing 100% quality assurance of cleanliness and ensuring positive patient interactions. Read the complete case study: https://lnkd.in/eeBXTrKP #HITZoneCleaning #PatientExperience #CaseStudy #EnvironmentalServices #iamtouchpoint

From TouchPoint’s 2024 Awards Dinner, our Spirit of Service, Inclusion Excellence, Compass in the Community and Peoples Choice Award (Support Services) winners: ?? Spirit of Service: Jeremy Bates, Vice President Operations ?? Inclusion Excellence: Texas Regional DIAC (accepted by Danielle Wells, Regional Chair) ?? Compass in the Community: Wisconsin Regional DIAC (accepted by Amy Gundrum, Regional Chair) ?? Peoples Choice Award (Support Services): Mayssoun Hamade, Vice President of Nutrition & Wellness Congratulations and thank you for embodying the TouchPoint mission in all you do! #AwardWinners #SpiritofService #InclusionExcellence #PeoplesChoiceAward #CompassintheCommunity #TheWayForward #IAmTouchPoint