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关于我们
Touch Support has spent almost 20 years removing and preventing headaches for our clients and giving them peace of mind. As an IT as a Service (ITaaS) provider, we help organizations improve the management and performance of both their critical IT infrastructure and people resources. Touch Support’s personalized, customer-centric support and service offerings result in a pleasant user experience, time after time. Services offered range from colocation and data center services to complex, mission critical infrastructure deployments. We also provide organizations with reliable and expert IT outsourced helpdesk support solutions. Our outsourced customer support is provided 24/7 and is fully branded under your company’s name. We specialize in providing superior outsourced customer support in the following areas: Outsourced Web Hosting Support Outsourced SaaS Support Outsourced eCommerce Support Most recently, Touch Support created SNF Back Office, found at SNFBackOffice.com, which is a platform for healthcare companies, with a specific focus on Skilled Nursing Facilities, to get help with back office services and expenses. From Finance, Recruiting and IT, to our unique value focused 365 Savings Program and Cost Saving Assessments, we understand the needs of SNFs and healthcare companies today. Go to SNFBackOffice.com to learn more about our services.
- 网站
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https://www.touchsupport.com
Touch Support, Inc. & SNF Back Office的外部链接
- 所属行业
- IT 服务与咨询
- 规模
- 201-500 人
- 总部
- Chicago,Illinois
- 类型
- 私人持股
- 创立
- 2003
- 领域
- End-User Help Desk Services、Public & Private Cloud Computing、System Administration、Disaster Recovery、Managed Infrastructure、IT Staffing Services、Data Center Services、Application Management、Database Management、Virtualization、Firewall and Network Management、Accounts Payable、Offshoring、Accounts Receivable、Skilled Nursing 、SNF、Back Office Services、Recruiting Support、Cost Saving Assessments、Microsoft Licensing at COST和Accounting
地点
Touch Support, Inc. & SNF Back Office员工
动态
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Touch Support, Inc. & SNF Back Office转发了
Stress isn't your enemy. But how you handle it what matters most even these days.. It's normal to feel stress occasionally, but when it becomes constant, it can seriously impact your health and happiness. The main culprit? Not setting clear boundaries between your work and personal life especially when working remotely. A simple fix: Have one dedicated workspace at home. Even if it's just a specific chair at your dining table. This signals to your brain, "This is work mode." Also, don't underestimate breaks. Just a 30-minute pause during your shift or quick breathing exercises can drastically lower stress levels. ??Read the details from this carousel to avoid stress at work! ?? Follow Alex Korneyev for more insights. ? Repost to help others!
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Happy International Women’s Day! ???? Today, we celebrate the incredible women on our team and around the world who inspire, lead, and drive change every day. Your dedication, resilience, and talent make a difference, and we are grateful for all that you do. Thank you for your hard work and contributions—you are truly appreciated! ?? #IWD #InternationalWomensDay #ThankYou
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?? Thinking about outsourcing? Let’s discuss how it can benefit your business! ?? #Outsourcing #BusinessGrowth #Efficiency
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Touch Support, Inc. & SNF Back Office转发了
Outsourcing isn't just a cost-cutting tactic... It's a strategic advantage. Many startups struggle with limited budgets because hiring in-house is expensive.?Overhead costs eat into profits. The solution is simple which is “Outsourcing” 1/ Reduced Labor Costs ?? Hire global talent for a fraction of the cost. ?? Virtual assistants save up to 70% on admin tasks. ?? IT outsourcing cuts expenses without losing quality. 2/ Lower Overhead Expenses ??No need for extra office space or equipment. ??Remote teams eliminate rental costs. ??Shared resources reduce service expenses. 3/ Scalability and Flexibility ??Scale up or down based on demand. ??Hire seasonal staff only when needed. ??Freelancers handle projects with no long-term costs. 4/ No Training or Recruitment Costs ??Skip the hiring and onboarding process. ??Outsourcing partners handle staffing for you. 5/ Risk Mitigation & Cost Control ??Prevent costly cybersecurity breaches. ??Stay compliant and avoid legal penalties. The results it will get: More efficiency.?Less overhead.?Better profit margins. ??Follow Alex Korneyev and Repost to help others
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Touch Support, Inc. & SNF Back Office转发了
Top-Performing business traits Excellence is not an act. It’s a habit. The best businesses don’t settle. They raise the bar. They innovate before the market demands it. They obsess over customers not just transactions. They lead with data, not gut feelings. They invest in people. Growth is a priority, not an afterthought. They refine operations. Efficiency is non-negotiable. Their vision is clear. Their purpose, unshakable. They embrace change. Resilience is their default. They measure success by results, not effort. And they thrive on collaboration because great things are never built alone. PS: Which of these traits do you think separates the good from the great?
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Touch Support, Inc. & SNF Back Office转发了
10 HR mistakes companies make (and how to fix them) I noticed companies often drop the ball on the same key issues. Many companies often overlook these common HR mistakes, until it’s too late. Here’s what to address: ?? 1.Inadequate Documentation 2.Poor Recruitment Practices 3.Employee Development as an Afterthought 4.Non-Compliance with Labor Laws 5.Inconsistent Policy Enforcement 6.Ineffective Performance Management 7.Poor Communication 8.Inadequate Onboarding & Offboarding 9.Outdated Employee Handbooks 10. Ignoring Workplace Culture If left unresolved, these HR mistakes can: ? Increase legal risks and financial costs. ? Lower employee morale and engagement. ? Lead to higher turnover and recruitment costs. ? Damage your company’s reputation. Want to explore how we can help you change your business operations? Let's connect. Book a strategy call from my bio! ?Repost to help others! ??Follow Alex Korneyev for regular business insights.
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Touch Support, Inc. & SNF Back Office转发了
What I've noticed after 16 years in IT support & infrastructure management These days everyone's talking about basic help desk automation, forward-thinking companies are quietly changing their entire IT operations with intelligent support systems. 2025 will be different From my experience managing 500+ support professionals, we're moving beyond basic ticket routing. Think of upgrading from "Have you tried turning it off and on again?" to having an entire proactive IT team that prevents issues before they happen. Working with enterprise clients, I've seen the shift: Old way: Basic help desk bots answering FAQs New way: Integrated systems that: ? Predict server issues before they cause downtime ? Optimize IT infrastructure costs automatically ? Monitor and maintain compliance proactively ? Scale support operations intelligently What makes modern IT support different is; It doesn't wait for tickets. Our teams at Touch Support, Inc. & SNF Back Office have proven this - combining AI systems with human expertise to reduce response times by 70% while maintaining 95%+ satisfaction. For organizations planning their IT strategy, this means looking beyond basic automation. What's the most effective IT support innovation you've seen in your organization? ?? Follow Alex Korneyev for more insights on IT support.