Total Response (formerly PowerPhone)

The Total Response Difference means that every protocol is focused on protecting callers and responders while preserving life, scene conditions, and property. And, when we implement Total Response software in your agency, we make sure that our industry professionals help you custom build it to meet your community’s needs. Because we know that YOU know your community better than we do. Let us help your team! Sign up for a demo at the link below for a quick discovery call to see what Total Response can do for you and your team. https://hubs.li/Q02Znp_n0

By extending your agency's protocols to law enforcement and fire/rescue calls, you enhance overall efficiency, leading to quicker response times and better outcomes for all emergencies. Accurate, fast information intake = safer scenes for callers and responders. Learn more in our blog below. ???? https://hubs.li/Q02YTMf70

We want to give a BIG Total Response Congratulations to Shirlene Skipper, 911 Director at Sumter E-911 Center, who was recently recognized as State Director of the Year at the S.C. Association of Public Safety Officials/NENA annual conference! We are so proud to be on the Sumter E-911 team! Keep up the great work! ??

We're excited to announce a new partnership with Laerdal Medical, a world leader in healthcare education and resuscitation training, integrating its Telecommunicator CPR (T-CPR) course into our Emergency Medical Dispatch (EMD) certification! ?? Read more below! ?? https://bit.ly/3ZfpFd6

With emergency call centers across the country finding it difficult to fill job openings, it is even more important to support existing staff to help reduce the stress and burnout that is often cited as reasons for high turnover. While improving pay and benefits should help attract new candidates, helping call takers deal with the inherent stress of their work can go a long way towards retention. Here’s a look at six ways to reduce stress and burnout by supporting your staff’s mental well-being. ?? https://bit.ly/3ANCBND

The checklist linked below can guide your protocol software vendor selection. Evaluate whether the vendor and system you're considering truly act as partners in improving response times, enhancing processes, and supporting your team. Use these questions to help evaluate and select the right partner, with an emphasis on reliability, support, and a proven track record. https://bit.ly/4hFWaYZ

We thank you for your service and dedication to keeping our country safe, today and every day! Happy Veterans Day from your friends at Total Response!

Looking for a 911 protocol software that provides your team with a dynamic unified protocol system? Look no further. ?? https://lnkd.in/dint8e5q

Say it with us: Unified ?? Protocols ?? What does having unified protocols mean? It means protocols for fire, medical, and police emergencies all in ONE line of questioning. Why does this matter? Because emergencies don't stick to a script. And they rarely involve only one discipline. So it's important to consider the details ALL responders may need for the safety and security of the scene. Learn more about why unified protocols are critical to your emergency response below. ?? https://bit.ly/40EzzWq