Toll Talk Podcast

Are transportation agencies truly?customer-focused? Join us as?Gregory Slater, CEO/Executive Director of the Tampa Hillsborough Expressway Authority, shares insights on how decision-making impacts commuters, businesses, and the future of mobility. Catch the?full episode?here: https://lnkd.in/gxwg6zED ?? Join the conversation!?Share your thoughts on the future of transportation in the comments, and don’t forget to like and spread the word! #Mobility #Infrastructure #CustomerExperience #Transportation Kalie Lastagarkov Jakovics Karen Hereford

?????Love & Tolling – A Valentine’s Day Special!????? Did you know there are?power couples?in the tolling industry? This Valentine's Day,?Toll Talk?is celebrating love on and off the road! In this special episode,?Kalie Lastagarkov Jakovics and?Karen Hereford?chat with?Darby Swank (VP of Tolling, LJA) and Shannon Fuentes Swank (President, Cogitative Consulting)?about what it’s like to navigate careers in transportation as a couple. How do they balance work and personal life? What’s it like collaborating in the same industry? Fun stories, industry insights, and a few surprises! ???Watch the full episode here: https://lnkd.in/gamMretV And tell us—would you work with your significant other? #LoveAndTolling #Transportation #Mobility

20 years ago, we never imagined using real-time data the way we do today. Now, with advancements in smart tolling, we're leveraging data in ways that make roads safer, travel smoother, and infrastructure smarter. In the latest?Toll Talk Podcast?episode, we sit down with?Rafael Hernandez, MBA, VP of Tolling Solutions, to explore how?IntelliRoad?is revolutionizing transportation with cutting-edge technology. Don't miss this deep dive into the future of tolling! Watch now:?https://lnkd.in/gTmc_Q95 #SmartTolling #FutureOfTransportation #DataDriven #Innovation Kalie Lastagarkov Jakovics Karen Hereford

How is your tolling/transportation organization managing technology, and educating customers while trying to offer a seamless customer experience? It can feel overwhelming knowing what to focus on at times, but that's exactly the conversation we had with Pat Wicketts a few months back. (full episode link in the comments) If you missed this episode, be sure to check it out. In the full episode we discuss AI, Efficiency, Creating Seamless Customer Experiences, & the future of customer communications in the tolling and transportation industry. #tolltalk #tollingandtransportationindustry #technology #customerexperience

Technology is affecting every part of our industry but everyone is experiencing these changes differently. We are curious to see what impact each of these growing technologies has on different parts of the industry.

As we move into more cashless / electric tolling there will be more unknowing violators. How can we make innovative changes in the industry while maintaining a positive customer experience? Eric Hunn discusses customer experience and issues to look out for in this throwback episode. (full episode in comments) #cashlesstolling #customerexperience #innovationsintransportation #tolling #tolltalk

Catch Bill M. Halkias, PE, F.ASCE, F.ITE on the latest episode of Toll Talk where we dive deep into the future of tolling, such as AI and its transformative role in revolutionizing toll operations. From AI-driven infrastructure inspections to smarter tolling systems, Bill shares his vision for how technology will shape the road ahead! Don't miss out on this insightful discussion. Tune in here: https://lnkd.in/gGB2gviJ Alexander Fakeri Kalie Lastagarkov Jakovics #AIinTolling #TollingInnovation #TrafficTech #FutureofTolling #RoadSafety

Get a front row seat to how experts, authorities, and agencies are innovating and navigating changes in the Tolling and Transportation Industries. Hear interviews from some of the tolling industry’s greatest leaders and innovators as they discuss their innovations and how they are tackling challenges in their organizations. Whether you're an engineer, tolling authority, agency or just a tolling nerd (like Kalie Lastagarkov Jakovics and Alexander Fakeri ??), you'll find value in each podcast episode. Listen or watch on your favorite podcast platform Youtube: https://lnkd.in/eVjHWRFg Spotify: https://lnkd.in/emnFzh74 Apple Podcasts: https://lnkd.in/eK9Pi_Bx #tolling #transportation #podcast #innovation

The tolling industry is evolving as agencies increasingly adopt?innovative solutions?to enhance customer experiences and streamline operations with robust back-office systems. In our latest episode,?Tyler Milligan, Managing Partner at Milligan Partners, discusses these challenges and shares insights on how innovation can transform transportation. Full Video:?https://lnkd.in/gumkAHHN Alexander Fakeri Kalie Lastagarkov Jakovics #Transportation #Tolling #Innovation #CustomerExperience #Leadership

In our latest episode, Joni Seymour and Amanda Boulden, from Oklahoma Turnpike Authority and PikePass discuss how leaders in tolling are driving transformative initiatives to enhance efficiency, safety, and customer experience. Watch the full video to hear their insights on how these changes are shaping the future of tolling. Full Video: https://lnkd.in/ev68QE64 Alexander Fakeri Kalie Lastagarkov Jakovics #Innovation #TransportationTech #Tolling