?? Your customers deserve the finest, and TMP is committed to delivering just that. As one of the top BPO companies in the US, we ensure every customer interaction is a positive one. By leveraging state-of-the-art technology and industry-leading techniques, we help businesses enhance their service quality and productivity - without the hefty costs. With our skilled teams, we guarantee that your customers receive the support they need, exactly when they need it. Our website: https://lnkd.in/exsXA2F6 ?? #ServiceExcellence #TechDrivenSupport #BusinessSolutions #BPO #CustomerSupport #ServiceConsistency #CXExcellence #CustomerSuccess #TMPBPO #TMPDirect #TMP #Leadership #CX #CustomerCare #TechGapFillers #CustomerCentric #CRM #CustomerFirst #AIChatbots #OperationalEfficiency #CustomerExperience
TMP Direct
外包与离岸外包业务咨询
Mt Olive,NJ 2,876 位关注者
Customer Experience (Cx) Experts- Supporting the Customer Journey with Omni-Channels, Self-Help, Live Agent services.
关于我们
TMP Direct a Cx Company is a privately held company in operation since 1986 (part of 75 million USD conglomerate, Altruist Group) and based in Mt. Olive NJ. Our legacy of creating dynamic relationships with top brands over an extended time attests to our commitment toward each of our clients. Our core lines of business: Self-Service, Assisted Self-Service, Live agents services INBOUND & OUTBOUND SERVICES Chatbots, VoiceBots, SMS, WhatsApp FULFILLMENT & DISTRIBUTION STRATEGIC DIGITAL MARKETING MOBILE APPLICATIONS & CUSTOM WEB DEVELOPMENT ACCOUNTING OUTSOURCING SERVICES
- 网站
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https://www.tmpwdirect.com
TMP Direct的外部链接
- 所属行业
- 外包与离岸外包业务咨询
- 规模
- 201-500 人
- 总部
- Mt Olive,NJ
- 类型
- 私人持股
- 创立
- 1986
- 领域
- Inbound Call Center Services、Outbound Teleservices、Sales Lead Management、Sales Channel Support、Fulfillment & Distribution、Customer Service、Consumer Affairs、Technical Support、Social Media Monitoring & Engagement、Offshore/Nearshore、E-Commerce Support、Chatbots和Nudge Chat
地点
TMP Direct员工
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Bret Butterfield
EVP at TMP Direct - 35+ Years in helping companies improve their customer experience (Cx) - Human-Centered A.I. Cx Solutions - Cx Journey Architect -…
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Carmen Goldfarb
Customer Service Representative at TMP Direct
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Eric Hartstein
Customer Service Rep at TMP Direct
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Deissy Medina
Chief Human Resources Officer at TMP Direct
动态
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With operations across 4 continents and in over 10 countries, TMP brings you a world of resources to meet your unique service and economic requirements. We work globally to find the best-fit solutions for your business, ensuring you have the right support at the right cost. Ready to grow with a global partner? Let’s connect today! Browse our site: https://lnkd.in/exsXA2F6 #GlobalExpertise #BusinessSolutions #InternationalSupport #CustomApproach #AI #CustomerSupport #Automation #CXExcellence #CustomerLoyalty #CustomerSatisfaction #CustomerExperience #CustomerCare #AIPoweredSupport #TMPBPO #TMPDirect #TMP #BPO #CX #TechGapFillers #CustomerCentric #AIChatbots #TechDrivenSolutions #BusinessSuccess #OperationalEfficiency #TechSolutions
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In today’s business world, connecting your tools and platforms is crucial. TMP’s multi-application integration ensures smooth data transfer and enhances customer interactions throughout the journey. On average, our customers use 3 platforms, and we make sure they work together seamlessly. Streamline your workflow, improve customer satisfaction, and boost efficiency with our integration expertise. For more, go to https://lnkd.in/exsXA2F6 #AI #CustomerSupport #Automation #CXExcellence #CustomerLoyalty #CustomerSatisfaction #BusinessStrategy #CustomerExperience #CustomerCare #AIPoweredSupport #TMPBPO #TMPDirect #TMP #BPO #CX #TechGapFillers #CustomerCentric #AIChatbots #TechDrivenSolutions #BusinessSuccess #OperationalEfficiency #TechSolutions #SalesAndITSolutions #OutboundCalling #MultiPlatformIntegration #BusinessSolutions #TechEfficiency
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Automation is reshaping the customer service landscape. Find out how businesses are embracing AI-powered tools to improve service quality, personalize interactions, and streamline operations. #DataDriven #AI #CustomerRetention #CustomerSupport #Automation #CXExcellence #CustomerLoyalty #CustomerSatisfaction #BusinessStrategy #CustomerExperience #CustomerCare #AIPoweredSupport #TMPBPO #TMPDirect #TMP #BPO #CX #TechGapFillers #CustomerCentric #AIChatbots #BusinessGrowth #OperationalEfficiency #AutomationInCX #AIpoweredSolutions #CustomerServiceInnovation #CXTrends
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TMP uses outbound calling techniques that prioritize customer engagement, ensuring every interaction makes the customer feel valued and their time is well-spent. Our strategies focus on creating opportunities that help your team close more business, leading to successful conversions and long-term growth. At TMP, we’re passionate about delivering great customer experiences that drive results. Let’s work together to take your business to the next level! Discover our services at https://lnkd.in/exsXA2F6 #DataDriven #ServiceInnovation #AI #CustomerRetention #CustomerSupport #Automation #CXExcellence #CustomerLoyalty #CustomerSatisfaction #BusinessStrategy #CustomerExperience #CustomerCare #AIPoweredSupport #TMPBPO #TMPDirect #TMP #BPO #CX #TechGapFillers #CustomerCentric #AIChatbots #TechDrivenSolutions #BusinessSuccess #SupportInnovation #BusinessGrowth #OperationalEfficiency #TechSolutions #SalesAndITSolutions #OutboundCalling #CustomerFocus
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At TMP, we use CRM systems to gather and analyze key performance indicators (KPIs), giving us the insights needed to refine our strategies and enhance customer service. This data-driven approach empowers us to consistently improve and strengthen client relationships. Ready to unlock the power of CRM? Let’s talk! Our website: https://lnkd.in/exsXA2F6 #DataDriven #ServiceInnovation #Omnichannel #AI #CustomerRetention #CustomerSupport #Automation #CXExcellence #CustomerLoyalty #CustomerSatisfaction #BusinessStrategy #CustomerExperience #CustomerCare #AIPoweredSupport #TMPBPO #TMPDirect #TMP #BPO #CX #TechGapFillers #CustomerCentric #CRM #CustomerFirst #AIChatbots #TechDrivenSolutions #BusinessSuccess #SupportInnovation #BusinessGrowth #Agility #GlobalTalent #OperationalEfficiency #TechSolutions
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Unlock the power of personalization with TMP Direct! ?? Our AI-driven automation ensures every customer feels special, delivering tailored experiences that build loyalty and trust. Experience smarter customer engagement today! #DataDriven #ServiceInnovation #Omnichannel #AI #CustomerRetention #CustomerSupport #Automation #CXExcellence #CustomerLoyalty #CustomerSatisfaction #BusinessStrategy #CustomerExperience #CustomerCare #AIPoweredSupport #TMPBPO #TMPDirect #TMP #BPO #CX #CustomerExperience #Personalization #Automation #AI #CustomerEngagement #DigitalTransformation #SmartSupport #TMPDirect #CXExcellence #TailoredSolutions
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TMP’s BPO solutions provide the flexibility and scalability needed to respond rapidly to market changes. Outsourcing allows you to tap into a global talent pool with diverse skills and access to 24/7 operations - all while using the latest technology to enhance efficiency. By partnering with TMP, your business can stay ahead of the competition, increase operational efficiency, and set itself up for long-term success. Ready for growth? Let’s make it happen at https://lnkd.in/exsXA2F6 #Omnichannel #AI #CustomerRetention #CustomerSupport #Automation #CXExcellence #CustomerLoyalty #CustomerSatisfaction #BusinessStrategy #CustomerExperience #CustomerCare #AIPoweredSupport #TMPBPO #TMPDirect #TMP #BPO #CX #TechGapFillers #CustomerCentric #CRM #CustomerFirst #AIChatbots #TechDrivenSolutions #BusinessSuccess #SupportInnovation #BusinessGrowth #Agility #GlobalTalent #OperationalEfficiency #TechSolutions
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On Presidents' Day, TMP honors the legacy of strong leadership and the vision that drives success. We’re proud to bring that same commitment to world-class customer service. With innovative tools and experienced teams, TMP helps your business excel while delivering top-tier support. Let’s lead together into a brighter future - reach out to us today at https://lnkd.in/exsXA2F6 #Omnichannel #AI #CustomerEngagement #BrandLoyalty #CustomerRetention #CustomerSupport #Automation #CXExcellence #CustomerLoyalty #CustomerSatisfaction #BusinessStrategy #CustomerExperience #RetentionStrategy #CustomerCare #AIPoweredSupport #TMPBPO #TMPDirect #TMP #BPO #CX #TechGapFillers #CustomerCentric #CRM #CustomerFirst #AIChatbots #Ecommerce #WebsiteIntegration #TechDrivenSolutions #BusinessSuccess #SupportInnovation #PresidentsDay #Leadership #BusinessGrowth #TechSolutions
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Every business deserves outstanding customer support, and at TMP, that’s exactly what we deliver. As one of the best BPOs in New Jersey, we use cutting-edge tech and domain expertise to elevate your customer experience. With TMP, you get high-quality service and boosted productivity, all without heavy upfront costs. Contact us today at https://lnkd.in/exsXA2F6 as your business deserves this upgrade! #Omnichannel #AI #CustomerEngagement #BrandLoyalty #CustomerRetention #CustomerSupport #Automation #CXExcellence #CustomerLoyalty #CustomerSatisfaction #BusinessStrategy #CustomerExperience #RetentionStrategy #CustomerCare #AIPoweredSupport #TMPBPO #TMPDirect #TMP #BPO #CX #TechGapFillers #CustomerCentric #CRM #CustomerFirst #AIChatbots #Ecommerce #WebsiteIntegration #TechDrivenSolutions #BusinessSuccess #SupportInnovation
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