Happy New Year from T-Metrics! Thank you to our clients, partners, and team for making 2024 a fantastic year. We’re excited for the opportunities and challenges ahead and look forward to another year of collaboration and success. #HappyNewYear #TMetrics #2025
T-Metrics, Inc.
电信业
Charlotte，North Carolina 723 位关注者
The Only JITC Certified And FedRAMP Authorized Contact Center
关于我们
T-Metrics has been a trusted leader in providing cloud contact center software to mission critical users in hospitals, government agencies, universities, the US military and commercial enterprises around the world, for over thirty years. Customers of any size can deploy T-Metrics' highly secure, next-generation omnichannel solutions using a unique architecture where customers can seamlessly move between any delivery model.
Whether you’re looking for public cloud, private cloud, FedRAMP, on premise and/or a hybrid model, T-Metrics' CX-2025 Contact Center is designed to deliver more meaningful customer experiences through any means of communication following these principles:
Simple to use
Simple to onboard
Speed of implementation
Secure
Simple to maintain/run
Scale (both up and down)
By giving customers more meaningful experiences, the solution drives better business outcomes while delivering the LOWEST TCO in the industry. T-Metrics' CX-2025 lays over the top of most major premise and cloud UC vendors such as Avaya, Cisco, Microsoft Teams, NEC, Ribbon, Ring Central and others - ensuring technology investment protection. Our flexible deployment models will enable a simple, quick, and cost-effective migration that will give your customers the confidence and flexibility they need to connect with you from anywhere.
Our comprehensive technology portfolio includes best-in-class security [e.g., FedRAMP (audited), JITC, HIPAA, PCI and 508 compliance], multi-vendor softphone, advanced real-time historical and custom reports, digital interactions (e.g., email, web chat, SMS, social media, video, and WebRTC), intelligent analytics, workforce management and optimization, custom self-service tools and architecture that no other competitor can match.
Our solution is 100% supported and developed in the U.S.A!
- 网站
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https://www.tmetrics.com
T-Metrics, Inc.的外部链接
- 所属行业
- 电信业
- 规模
- 11-50 人
- 总部
- Charlotte，North Carolina
- 类型
- 私人持股
- 创立
- 1989
- 领域
- Call Centers、VoIP、Operator Consoles、ACD、Web RTC、Web Chat、PCI、FedRAMP和JITC
地点
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主要
获取路线
4430 Stuart Andrew Blvd
US，North Carolina，Charlotte，28217
T-Metrics, Inc.员工
动态
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#HappyHolidays from T-Metrics! While we may be cozy in our holiday sweaters, we’re not unravelling when it comes to support. Our team will have limited availability this week, but emergency support remains active 24/7. Wishing our clients and partners a joyful and peaceful season!
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We are excited to announce that T-Metrics has joined NUSO, a global provider of cloud-based communications and customer experience solutions. This acquisition marks a new chapter, allowing us to expand our reach and enhance our ability to deliver advanced, secure, and flexible contact center solutions to businesses, government agencies, and educational organizations. https://lnkd.in/gQbRGCCH Together with NUSO, we are committed to empowering our clients with resilient communication tools that meet the highest security standards, including FedRAMP, StateRAMP, TX-RAMP, and JITC compliance. By combining our expertise, we look forward to offering even greater value and innovation to our customers and partners. https://www.nuso.cloud/ #Omnichannel #ContactCenter #CCaaS
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Happy National Entrepreneur's Day! T-Metrics began in 1989 with our founders developing telecommunication test equipment. Today, we've grown into a trusted provider of omnichannel contact center solutions. We're proud of our journey and grateful for the entrepreneurial spirit that got us here. Cheers to all making their visions a reality! #TMetrics #OriginStory #CCaaS
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On Veterans Day, we take a moment to recognize the courage and dedication of those who have served in our armed forces. We are grateful for your service—today and every day. #VeteransDay #ThankYouVeterans
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Happy STEM Day! Today, we celebrate our talented technical teams who work tirelessly behind the scenes to bring our contact center solutions to life. It takes a dedicated group of problem-solvers to keep pushing technology forward, and we're proud to have them on our team. To the next generation of tech innovators—keep dreaming big! #STEMDay #CCaaS
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On this Day of the Deployed, we honor the brave men and women serving far from home. At T-Metrics, we are proud to support those who serve with our Hearts Apart Morale Call System, which helps families stay connected in the most challenging situations—whether from remote locations or where communication could threaten operational security. Because every call home matters. #DayOfTheDeployed #HeartsApart #TMetrics
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